I was very satisfied with my stay here. From the moment I set foot in the hotel until the moment I left, it was a truly memorable experience. This hotel is simply the best.

The security staff was unhelpful, when we arrived with our luggage, he just stood there instead of offering any assistance. The hotel also seems to prioritize foreigners over local guests, which felt very unwelcoming. The rooms are very small, barely enough space to wash comfortably. The food was overpriced and lacked flavor. On top of that, the waiting time for food orders was long, which made the dining experience frustrating. They have plenty of staff, but they don’t seem coordinated, and it shows in the overall service quality. With such a beautiful location, this hotel could do much better in terms of hospitality and service.

Was a great stay. Hotel so clean

Hotel staff: Wow, it's very, very good. Fast response and very nice. Food taste: Nothing failed, everything was delicious. All spots are Instagrammable, lots of photo spots. The sunset spot is the best. Oh yeah, and most importantly, you get a free bike, afternoon tea, and snacks. I'm recommended everyone come to Gili Trawangan and stay here. We'll be back soon 😍😍

Cool view from the pool. Nice photo spot in the hotel area.

Sangat membantu ketika bisa check in lebih awal dengan kondisi membawa bayi

The room is comfortable. Many facilities.

I love the architectural design of this hotel. Breakfast options and taste are below average, but the pastry is really good.

first arrived greeted by good security who quickly helped carry luggage, greeted by the receptionist with full friendliness and politeness, did not differentiate between local and international guests, bought food very satisfied with the taste and visuals, the tom yum was delicious, really liked it, the taste was not excessive, the combination of vegetables and seafood was enough, the welcome drink was delicious, the staff was very friendly to children, took the initiative to bring toys for toddlers 🌹 good cleanliness 👏 the private beach was close and neatly arranged, suitable for calming the mind. . thank you lumi hotel, in total for the price and facilities received it was very balanced, not disappointing, and certainly treated all guests with humanity,

The hotel is nice, but unfortunately it's a bit far from central Gili Trawangan, the bikes are old 😀 so it's all okay.

The room was not cleaned, a sign was put up to be cleaned but it was not cleaned until the evening.

Best hotel in my Lombok Trip. Service dan staffnya are great dan very helpful. Free bike to scroll around (they provide bike with baby seat! Very thoughtful). The food was great, but a lil bit expensive. The room was beautiful and unique. The pool was great, they even had a warm water pool. Sunset view from the pool was magnificent

Kamarnya excellent, cuma sarapannya kurang bervariasi dan terlalu plain untuk orang Indonesia.

It is our third time staying at Lumi Hotel. The hotel is laid back and the staff is very warm. Except we have to pay extra for quality machine-made coffee. The standard coffee that is served is quite horrible, and they put Nescafe instant coffee in the room. Also found an old used wash towel in the laundry basket which was left from the previous guest. Perhaps it explains why they don't give us a wash towel during our stay. I think this needs to be improved.

The hotel was amazing. Got an upgrade room for free. The food was superb and all the staff were friendly and nice!

Nice all about lumi, so happy.

Great experience to stay at Lumi. My room is so clean and tidy. I love the view in front of my room. Sunset point is amazing. Sunday market and fire dancer is awsome.

Very good service and kind staff.

Convenient location, clean rooms and good food. Only u rooms have a garden view and the bathroom drainage is not smooth.

2 hari menginap di sini dan suka banget karena konsep cottage nya unik, fasilitas lengkap, ada movie night, makanannya enak-enak. Favorite makanannya mexican beef naschos, pegawainya super ramah semua dan friendly. Untuk breakfast pilihannya banyak ya ga perlu ditanya, paling suka untuk kue-kue, donutnya 👍. 2 hari menginap di sini kurang rasanya. Dan pasti bkalan balik ke Lumi lagi. 🙏🏻❤.