5,8
Fair
From 424 reviews
Cleanliness

5,8

Room Comfort

6,0

Service and Facilites

6,2

Traveler Reviews The Plaza Inn & Suites

Number of reviews per page
20
40
Top reviews
Carl
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you like drugs, this is your place.
Daniel
icon-with Partner
with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Garbage all over outside. Somebody begging for money. Dirty room
Robert
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This property house's homeless that have junkie's on there hands and knees in adjacent parking lot as I came back the first evening, witnessed countless drug deals all they the first night, the second night a Saturday was drinking night, a car parked facing the property sat there for hours with headlights on the whole time , while three cars loaded with folks stood and past half gallons of booze around enjoying the night.
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Dylan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A lot of people nodding out and hanging out in the front of the building during the evening and at night time but other than that the room was very clean staff was very friendly. I would definitely stay here again.
John
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There was a lot of drinking and smoking outside of the hotel by very unsafe looking people. I checked in late at night and it was quite scary and I almost left. When I left in the morning, the same people were hanging around outside. Do not stay here. It was disgusting.
Nathaniel
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I
Donald
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It could be kept up in room better the floor was dirty trash left behind bresser and on floor in bathrooms. The pool need sweeping there are rocks and debris in it but water was salt water vending machines where empty butneeded a place to rest and served that purpose
Ogechukwu
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Satisfactory
Burt
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very quiet, staff we
Micheal
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Not clean abd double charged. Charged on card and paid cash. Was told it was just a hold and would drop off of card. I’m having to dispute it with bank
Jade
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The building itself inside is very big and can easily get lost. No elevators. But overall it was clean and our stay was fine for 67.00
Alysen
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Well as soon as u walked in it had an old cigarette smell and the bed was hard as a rock but the pool was nice
Carmen
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothimg
Karen
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice staff members. Very accommodating.
Marlon
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great experience
Verified traveler
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

On the website this hotel had everything I was looking for. However after checking in I found out otherwise. Indoor pool was not heated as stated and could have been cleaned out. No ice machine but they was able to give you a bit of ice from there ice maker. Website said free breakfast only to find out the next morning with a hungry teenager that they no longer provide that. Oh and when we asked why side doors to the outside were locked we were told to keep people from coming in and sleeping in the hallway.
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Donna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beds weren’t comfortable! , we needed more towels and had to pick them up, instead of house keeping bringing them!
Janese
2,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

My daughter stayed a long stay and they were to return the deposit still didn’t receive it!! This happens here often
Ashley
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Indoor pool was far too cold to swim in. There was no breakfast. They didn't have a roll-away bed. The room phone didn’t work. Luckily we arrived later in the evening and left early in the morning and only needed a place to sleep.
Rudolf
2,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Ceackheads working around and living in this hotel, bothering me by asking to sell them drugs??!! Hagerstown you can’t make this up
Number of reviews per page
20
40