7,4
Pleasant
From 83 reviews
Provided by travelers on
Cleanliness

7,3

Room Comfort

7,3

Meal

7,3

Location

7,8

Service and Facilites

7,5

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Traveler Reviews OYO 1829 Zaira House

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20
40
Customer reviews
jono A.
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4,8
/10
Reviewed 89 week(s) ago
According to the property, it no longer cooperates with Oyo, so I was charged another overnight rate, even though I had already paid via Alfamart according to Treveloka's instructions,
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Fajar Anggoro
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4,8
/10
Reviewed 94 week(s) ago
The receptionist was very unfriendly, very arrogant. Instead he told me to cancel and ask for a refund from CS. Bad service. AC not working. Broken door. Dirty room. Car parking was ordered outside the hotel yard.
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Agung Patama Rahayanto
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6,0
/10
Reviewed 97 week(s) ago
The hotel asks for an additional service fee of 30 thousand when checking in, don't know what it is for.
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2 people find it helpful
Yayum
icon-origin-TRAVELOKA
6,0
/10
Reviewed 122 week(s) ago
Sepanjang malam selama menginap pun listrik berkali-kali mati. Exhaust di kamar mandi pun rusak dan bersuara nyaring, sehingga aroma kamar mandi sangat tidak baik dan membuat bising suara kamar.
1 people find it helpful
bagus L. S.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 158 week(s) ago
Bring the price, bring the appearance, but the service is good.
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Aah s.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 165 week(s) ago
The service is not friendly and the facilities are not good because the ac is broken and the tv screen is blurry, the door lock is slightly broken.
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4 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Aah! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Aah s.
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5,1
/10
Reviewed 165 week(s) ago
Not friendly and the ac facilities are broken, the tv screen is blurry.
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2 people find it helpful
Accommodation's Reply
30 Jun 2022
Sorry for the trouble you're having, Aah! We have recorded your experience this time. Rest assured, we will work hard in the future to ensure a great stay with us. Greetings, Amelia.
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Jo Philbert
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9,7
/10
Reviewed 191 week(s) ago
Always be the nice place to stay!
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Jo Philbert
icon-origin-TRAVELOKA
9,7
/10
Reviewed 192 week(s) ago
Recommended place to stay. Not too far from downtown, in a cozy environment surrounded by restaurants and coffee shops.
1 people find it helpful
Jo Philbert
icon-origin-TRAVELOKA
9,7
/10
Reviewed 192 week(s) ago
Recommended place to stay. Not too far from downtown, in a cozy environment surrounded by restaurants and coffee shops.
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atin a.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 200 week(s) ago
Akomodasi ini cocok untuk yang mau tes cpns dekat kanreg 1 bkn Yogyakarta. Te. Lat bersih dan nyaman.
4 people find it helpful
indra d.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 240 week(s) ago
The rooms are dirty, the bathrooms are like public toilets and the owners are not very friendly, parking is very difficult, mattresses with lots of hair, don't want to be asked to change sheets, are not allowed, ask for check-in 1 hour ahead, ask for an additional 50 thousand per room, will never try to stay there again .
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11 people find it helpful
NOVITA DEWI SUPARDI
icon-origin-TRAVELOKA
4,8
/10
Reviewed 241 week(s) ago
Limited parking space, dirty rooms, hair on the bed, dust on the mattress and lizard droppings, the bathroom is dirty, I won't stay there again.
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2 people find it helpful
Dani Fajar Prayitno
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8,5
/10
Reviewed 242 week(s) ago
Good, the service place is also good.
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2 people find it helpful
Daniel B. W.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 249 week(s) ago
Room not clean, noisy. In essence, dirty is uncomfortable.
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1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Daniel, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Fajar!
Wulan F.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 254 week(s) ago
Lokasi sangat strategis, namun kebersihan kurang terjaga. Beberapa fasilitas juga rusak, seperti handuk bolong, meja kotor, shower patah, Dan almari rusak tidak bisa dibuka.
5 people find it helpful
Theodora K. S.
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9,4
/10
Reviewed 256 week(s) ago
Comfortable place and strategic location.
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2 people find it helpful
Hasbie A. K.
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6,3
/10
Reviewed 256 week(s) ago
The bathroom is urine. Lack of maintenance. Pillows too, like they haven't been washed and used by people.
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1 people find it helpful
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Muhammad Y. H.
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6,1
/10
Reviewed 256 week(s) ago
The owners and staff are friendly, very helpful and honest. Helps look after the owner's leftover items, such as my friend's headset that I finally picked up the day after staying overnight. However, room cleanliness is a little less attention. at first glance it's okay / clean, but small details remain. broken shower hanger, bathroom drainage still had hair (maybe from previous users), dull mattress and small insects on the mattress (even though it was dead), the window almost fell off when opened, was greeted by cockroaches when it came, sink water was dead, there were no toiletries (toothbrush, etc.).
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1 people find it helpful
Aura Latimura
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5,8
/10
Reviewed 259 week(s) ago
The service is friendly but the bathroom is not clean, the pillows also smell bad. There is no trash can in the room.
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