Hello Garden, I'm very sorry that the Garden did not bring me a good experience at the hotel during my stay. At that time, the construction next door was under construction from 7:30 am to 4:30 am, so there will be noise, this is an objective matter, so I ask for your understanding. Besides, the Garden has also equipped earplugs at the reception for guests to use when needed. After receiving my suggestions, we also contacted the rooftop bar to limit the time of music until 11pm so that guests still have time to rest. Anyway, Garden is very sorry and also thank you for your interest in The Garden Hotel, hope that you will have the opportunity to welcome me in the near future. Have a nice day, Best regards, TSG

Good morning, Thank you Mr. Vu for your love for the Garden and for choosing the Garden as a place to stop during your trip to Da Nang. Garden is also very grateful to you for giving us your feedback so that the Garden can realize the shortcoming and will improve the quality of its services in the future. During my stay, there was a big storm, so it will be more noisy than usual, I hope you understand. Anyhow, I'm very sorry for the inconvenience. Have a nice day and hope to see you again one day Best regards, TSG

Dear friend, First of all, The Garden would like to thank you for choosing The Secret Garden as your place to stay. We are very happy to have received objective comments to build a more perfect Garden to contribute to providing customers with a better experience. Besides, we sincerely apologize for the shortcomings that have made you unsatisfied while staying here. The garden always attaches importance to ensuring hygiene and cleanliness, so the hotel has been reviewing the process and especially strengthening the cleaning of the bathroom to bring you the most comfort when staying here. Regarding the parking issue, the Garden sincerely apologizes because this is the downtown area that can make it more convenient for you to move to other attractions, but it will also cause you a lot of inconvenience. Convenient in stopping and parking. We are always happy to help and support to contact the security guard for more guidance. We hope to see you again one day and bring you memorable experiences when stopping at the Garden. Best regards, The Garden Team.

Hi Lan Huong, thank you for choosing The Secret Garden as a stopover place when coming to Da Nang and for taking your valuable time to write a review for TSG. Hope you had a memorable time staying here. TSG hopes to have a chance to welcome you back in the near future. Love, TSG team.

Dear Ngoc Minh, The Garden team would like to thank you for taking the time to provide us with positive feedback and comments. This provides motivation for employees as well as a positive experience for other customers. Since The Garden's housekeeping tries to clean the hallway on a daily basis in order to maintain a beautiful and clean place, the hallway may not be dry on time when you arrive. Once again, Hopefully, we will have another chance to welcome you to Da Nang city in the future. Have a wonderful day. TGR team!

Thank you Thang for choosing Garden as a property and taking the time to submit a review for the Garden. However, the Garden has not yet fully received your satisfaction with the not really high rating. If you have any additional comments for the Garden, please do not hesitate to contact the Park. Looking forward to welcoming you back on the occasion not far away. TSG team.

Hi Nhat Long, thank you for choosing The Secret Garden as a stopover place in Da Nang. Hostel is very happy to receive your compliments and positive reviews, which is a great motivation for all staff here. Hope you had a memorable vacation and we look forward to welcoming you on other occasions in the future. Best regards, TSG team.

Hi Nhi, Thank you for choosing The Garden hotel as a stopover in your trip. Your feedback is a driving force for the hotel staff as well as experiences for other customers. Hope The Garden hotel has the opportunity to serve you again in a not too distant occasion. Have a good day. The Garden team.

Hi Van Van. Thank you for choosing The Garden Hotel & Apartment as your stopover when visiting Danang. We are happy to hear your sincere appreciation about The Garden. We also sincerely apologize for any inconvenience this hotel has caused during your stay. We will try to overcome the problems of facilities in general and hot water systems or mold problems in particular so that you will have the best vacation. The Garden team hopes to have the opportunity to welcome you again here. Dear, TGH team.

Hi Hang, Thank you for choosing The Garden hotel and apartment as your destination in Da Nang. We are honored to welcome you, and sharing and appreciating the facilities and staff here is a pleasure for us. Hope that in the future will have the opportunity to welcome you again. Have a nice day! Sincerely, TGH team.

Hi Vu Hoang, Thank you for choosing The Garden hotel and apartment as your place to stop and take the time to write feedback. We really appreciate your sharing and suggestions. We have fully improved the equipment and upgraded the facilities. Hope to have the opportunity to welcome you one more time to be able to serve you better. Wishing you a happy and successful day! Best regards, TGH team.