Overall Ratings & Reviews 1st Place Hotel

Was a very nice stay

Upon arrival we were informed that we still owed $48 even though we had a receipt to show that we had paid the full amount. Finally a manager came in and said just to pay $14. It was so late we had no other choice except to pay the demand. A bullet vested security guard led us to our room after we went back to the front because our key did not work. Again the security guards key did not work so then we were told to call maintenance and have them lettuce in once they determined that he did not work for them also. Is persistent knocking on the window resulted in resulted in no reply from the inside managers or night shift. This hotel needs to come off Expedia's list it is unsafe it is dirty it is incompetent people and we want our money back.

Too much nosies staff shall have told me the wont have no one at dist to pick up my scurity deposit when i told them im leaveing very soon the say i will pick up my money even i told im checking out very early .i ask for a changes of room the say the full .the was no peice an quiet when kids cryinh an over my head peoples nocking 2am in the morning .

Just felt like I was in a trap house the whole time. And I had to keep looking at the door

Nothing didnt get to see it

Front desk clerk Sonja Tate Is a Awesome Worker Very Helpful She Always Smileing And She Such a people person

I have had a very bad experience and I will never book through

I didn’t like nothing about this place hopefully next time if I check them out it would be better

The room was nasty, need tones of work done to the room. Looked like mold in bathroom ceiling. Wasn’t any tissue. Tv didn’t work. No WiFi as advertised. Just filthy in the place altogether. Roaches in the furniture as you can tell roach infested. I don’t understand how that place is even open to operate for business. Definitely was false advertisement when I was browsing online. Very disappointed in everything within the place.

I did not stay area was bad I need a refund thank you

Bad service

I booked the hotel for Saturday June 27, to leave on June 28, when I got here they told me that all the rooms were occupied and that they couldn't do anything, I traveled from South Carolina and I had no place to stay here, I need my money back , it is a terrible service in this hotel

They are good people who work there and make sure you're safe. Definitely showed a side I haven't seen in a lot of hotels, and helped me in a situation that was unfortunate because of hotels.com and the hotel itself.

As I always requested for a smoker room this time I was charged for something I had nothing to do with because how I checked in. I was not honored by the request and sited of smoking in my room. I don’t know how to explain what my request was but I’m not sure if I should rate it well. I am also wondering why Saturday is half credit upon checking in because you don’t have enough time to enjoy your money if you’re not properly credited for time checking out

I booked a room but upon arrival I was told there were none available. I explained over the phone that I had booked a room and was told they just sold out . I then asked if I would be charged for cancellation due to the hotel not having any rooms . I was told contact Expedia and I was still charged a fee I feel scammed .

Absolute terrible place to stay, especially considering the high price. Was expecting something nicer for $65. Even though it was a no smoking room you could smell it has been smoked in regularily. Place was dirty, unsweept, there was even an earring on the ground, and a bag of fast food stuffed into the entertainment center. Didn't have trashcans or soap. Only two pillows, thin sheets and everything was broken. Bathroom was stained, door wouldn't even close. Looks like it was improperly installed and it's angled off to the side. Headrest was split, the sink had a huge crack in it, the vents that are supposed to be over the air conditioner are missing, toilet seat was too small for the toilet, chain lock for the door was missing. Nothing redemable about this place

It was terrible sewage came up through the bathroom tub I could not flush my toilet the whole time

The lady at the front office was very saucy and disrespectful I even cushion her on the way and manner she was talking to me but she did not change please this is know how you want to be treated especially having gone to a very hard time located were they are located. Really was hard to located the address.

I checked into the hotel and got to my room to notice I had no remote for the tv. I went to the office and got a remote that didn’t work. I took it back and was told that I would get a new remote, I got it at 1:30 am. During my visit to the office to get a replacement remote I pulled in front of the hotel and security made me move my vehicle. Umm excuse me but I wouldn’t be here had the room cake with a remote.

Arrived at hotel and it was during shift change. Was met by the security guard whom simply stated that the staff was busy doing "something". After 15 minutes waiting outside I was informed they were doing shift change. Never experienced this type of delay. Staff insinuated this type of thing happens all over. In addition, no soap or remote was inside the room! I also needed to check out early and no staff was around in the early morning hours.