8,8
Very Good
From 92 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Eccleston Hotel, BW Signature Collection

Number of reviews per page
20
40
Top reviews
Paul
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food was nice. Staff were friendly.
Verified traveler
icon-Business
Business
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The sink had a broken plug which resulted in all of the waste water staying in the sink unless you remove the plug. Unfortunately when the plug was removed it was covered in limescale and not a very pleasant sight.
Verified traveler
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Warm welcome, comfy room and good food and hospitality
Matty
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fantastic food, good drinks selection and a beautiful room
Simon
icon-Business
Business
8,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Review: Tell Us About Your Stay I recently stayed at this hotel and overall had a pleasant experience. The room was cozy, with the radiator keeping it warm and comfortable. The decor was nice, though there were some signs of wear and tear, such as a few holes in the walls. The bathroom was spacious, but privacy could be improved. One downside was the view from room 5, which faced a car dealership with bright floodlights that the curtains didn’t fully block at night. On a positive note, the food was excellent, and the staff were friendly and helpful throughout my stay. I would recommend this hotel to coworkers visiting clients in the area, despite the minor drawbacks.
Read More
Verified traveler
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice pub/hotel. Very clean and nice friendly staff.
Paul
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Showers had grime on walls and room had whisker shavings on window ledge
Anthony
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff were extremely welcoming and helpful.
Nicola
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Really enjoyable stay 4 minute drive from the Citadel, room was clean and quiet. Gorgeous food, lovely staff especially Dean, went above and beyond.
Natalia
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room was showing a few signs of wear and tear. There was also a party on when we arrived on the Friday which didn’t finish until around midnight so it was a little bit difficult to get to sleep.
RICH
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Was nice staff friendly accomodating Our room had bright atreet light small small shower
Nerys
10,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Excellent stay
Stephen
10,0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Brilliant stay. Lovely big bedroom with comfortable king bed. Delicious good with some surprises on the menu. Cleanliness was faultless!
LYNNE
8,0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good clean room, bed very comfy. Only negative was bathroom was rather chilly. Excellent base for exploring the Merseyside coast.
keith
icon-Business
Business
8,0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very ckean and efficient stay. Welcoming and helpful staff. Decor and condition overall good, location was perfect for me, close to my destination next morning. Friend ate in the bar that wvening saidvthe food was great, it did look very nice and generous portion. Breakfast was good quality and on time. Overall great experience, would stay again without hesitation.
Read More
Christopher
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Absolutely loved our stay, couldn’t fault anything. Room, Facilities, Parking, Restaurant/Breakfast were all perfect. We would definitely stay here again. Thank you!
Haifeng
icon-Business
Business
6,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Food are good and staff are lovely. Unfortunately the room is next to main road and very noisy, curtain does not block all light. Woke up every time when there is emergency vehicle passes by. Basins drain partial blocked, need to wait a while for it to drain once used. Worst is shower water is lukewarm, really didn’t enjoy it.
keith
icon-Leisure
Leisure
4,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Stayed here a couple of times, but the room I was in number 1 , had a fan of some sort on and off all night, so not a very good sleep, the towel rail in the bathroom was so hot it burned you if you caught yourself on it , couldn’t have a shower as water was scalding hot , and the cold water wasn’t coming through! A very disappointing stay
Read More
steve
icon-Business
Business
8,0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Good accommodation and great food but the shower in both mine and my friends room both stopped and started every 10 seconds or so. Apart from that it was a great stay.
Les
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Second stay here, definitely recommend for anyone looking for a good place to stay with great food and fantastic staff.
Number of reviews per page
20
40