7,4
Pleasant
From 233 reviews
Provided by travelers on
Cleanliness

7,3

Room Comfort

7,2

Meal

7,2

Location

7,9

Service and Facilites

7,4

People often mention about Hotel Bintang
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Distance to City Center (3)
In-room Dining (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Taste (2)
Variety (2)
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Traveler Reviews Hotel Bintang

Number of reviews per page
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40
Customer reviews
I***n
icon-origin-TRAVELOKA
5,0
/10
Reviewed 14 week(s) ago
The hotel is very bad, dirty and scary
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I***n
icon-origin-TRAVELOKA
5,0
/10
Reviewed 14 week(s) ago
The room is not good, the door is hard to open, dirty and scary.
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1 people find it helpful
F***z
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
Everything is great especially in terms of service and facilities, but what needs to be fixed a little and just an additional suggestion, for TV broadcasts please increase so that it is more satisfying to watch in the room. Thank you....
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Hotel staff is good, hotel is comfortable, safe and clean
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Hotel staff is good, hotel is comfortable, safe and clean
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N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 23 week(s) ago
Nice staff, cheap hotel, fresh and clean
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
5,4
/10
Reviewed 28 week(s) ago
TV in the room is not working, customer complained but was told to go back and forth 3 times to the receptionist and in the end it was not resolved. The service is very unfriendly, the staff was busy playing games when the customer complained
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 29 week(s) ago
Small but clean, staff is friendly too
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N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
The hotel staff is very friendly, the hotel is clean and comfortable.
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G***n
icon-origin-TRAVELOKA
5,3
/10
Reviewed 46 week(s) ago
Kamar kotor ada bekas pengaman pria tamu di suruh bersihin sendiri, bau, ac panas petugas tidak profesional. Sy pesan 2 malam 3 kamar tapi langsung check out ganti hotel.
1 people find it helpful
F***a
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Leisure
icon-origin-TRAVELOKA
6,2
/10
Reviewed 55 week(s) ago
The staff is really rude. The room is also big. The breakfast is also a bit different. They give you dencis fish with chili sauce for breakfast. There are no other choices. Not worth it for that price.
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1 people find it helpful
M***l
icon-origin-TRAVELOKA
5,9
/10
Reviewed 62 week(s) ago
Ada KECOAK! Padahal kamar super vip family paling mahal.
1 people find it helpful
amy p.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 68 week(s) ago
Stafnya kurang bagus dalam melayani cust, lant 3 kamar sempit dan pengap, tangga terlalu curam, pelayanan untuk sarapan tidak memuaskan.
3 people find it helpful
Fathinah Inas Hutasuhut
icon-origin-TRAVELOKA
5,9
/10
Reviewed 71 week(s) ago
Tempat tidurnya rusak dong. Kelelep tidur disitu. Ampun ampun. Dapat handuk bekas orang lagi. Ruangan sudah oke, luas. Tapi ampun lah tempat tidurnya. Tolong di ganti dong.
3 people find it helpful
Fathinah Inas Hutasuhut
icon-origin-TRAVELOKA
6,2
/10
Reviewed 72 week(s) ago
Lokasinya bagus, strategis. Tapi sayang kualitas kamarnya gak bagus. Tempat tidur sudah tipis, selimutnya dari handuk, bantalnya juga tipis. Tidak ada disediakan handuk. AC kotor dan gak dingin, sepertinya tidak pernah di service.
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Anthony H. N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 75 week(s) ago
Jika pesan melalui aplikasi Rp. 204.000. Jika pesan langsung di hotel Rp. 170.000 dengan kamar yang sama.
2 people find it helpful
Indra D.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 86 week(s) ago
The bathroom is broken. Smelly bed sheets. The employees are not professional, the security we talk to is rude, while playing games. Complimentary drinking water using plastic kettles, not bottled water. Up the steep stairs 3 floors. Not really, really.
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