Traveloka (503)
Other sources (89)
9,0
Exceptional
From 503 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
8,9
Meal
8,6
Location
9,0
Service and Facilites
9,0
People often mention about J-Hotel by Dorsett
All
Bedroom (54)
Staff Friendliness (53)
Bathroom (51)
Distance to City Center (50)
Check-in/out Time (47)
Wifi (43)
Room Space (42)
Ambiance (41)
Hotel Area (39)
Surroundings (38)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews J-Hotel by Dorsett
Number of reviews per page
20
40
Customer reviews
Vr
Vina r. m.
9,4
/10
Reviewed 4 day(s) ago
The staff is so friendly and helpful, not too spacious but it’s clean and the scent was nice, water pressure of the shower is glorious, love it♥️. They even have drink tap water, definitely will come back.
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
C***Y
7,9
/10
Reviewed 2 week(s) ago
The wall is very thin and it would be a bad stay if you encounter some noisy guess. During my stay, these people keep talking until 3am, and at 7am they started to bang the door. If you want a good sleep, this hotel is definitely not a good choice. Saw some dust on the water kettle and the faucet. Bed was ok, room is spacious and staffs are friendly, walking distance to TRX (about 10 mins) and Lot 10.
Read More
Find this review helpful?
Accommodation's Reply
13 Aug 2025
Dear Valued Guest, Thank you for your patronage and your review of our hotel. It was a pleasure to be of service to you and we would like to assure you that we will look into and improve on the areas that you have mentioned as it is our priority to provide only the best to our valued guests. We look forward to welcoming you back to the hotel soon. Thank you. Kindly regards, J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
wa
wirizkho a.
8,5
/10
Reviewed 2 week(s) ago
the room very small, but service their staff was excellent
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear Valued Guest, Thank you for your lovely review of our hotel. It was a pleasure to have you with us and we look forward to welcoming you again. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
A***d
10,0
/10
Reviewed 3 week(s) ago
Excellent staff, strategic location, and surrounded by many eateries
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Your Reply
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards,Norly Kunyai Front Office Manager
RR
Rumaisa R.
9,7
/10
Reviewed 4 week(s) ago
The staff is very friendly and the location is amazing! Worth the price and very accessible
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
W***a
8,8
/10
Reviewed 4 week(s) ago
The hotel is clean, the room size is sufficient for 1-2 people without bringing children, the price is quite affordable in Bukit Bintang, but it is quite far from Pavilion Mall and the Bukit Bintang street food area.
See original
3 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
AL
Antonio L. T.
Leisure
8,8
/10
Reviewed 4 week(s) ago
Room is clean, a bit crampy for the toilet, staff very professional and friendly. Hotel relatively new, walking distance to shopping area and provide free car park for hotel tenant. Price very reasonable, will definitely come back if in KL.
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Thank you for choosing to stay with us. We are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
KK
KokWee K.
Staycation
8,5
/10
Reviewed 5 week(s) ago
Friendly staff; no frills hotel with proximity to shopping and food
Find this review helpful?
Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
TN
Thủy N. N.
Transit
9,7
/10
Reviewed 5 week(s) ago
lovely staff, quick check in and out. In addition, there is a water purifier in the room so we don't need to buy extra bottles of water, very environmentally friendly and convenient. The hotel has just been renovated so the paint smell is still strong.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
R***I
Leisure
9,4
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly with Amir.
See original
2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Thank you for your lovely review. We certainly look forward to welcoming you back for another memorable stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
S***Y
Medical
8,3
/10
Reviewed 7 week(s) ago
The shower was great, very powerful. However, the bathroom was small, even though I booked the largest Superior Plus room. The furniture wasn't well-arranged. The pillows were comfortable to sleep on. The lighting was good.
See original
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager
S***Y
Medical
8,3
/10
Reviewed 7 week(s) ago
The shower had good water and a strong flow. However, the bathroom was too small. Even though I booked the largest Superior Plus room, the bathroom was still tiny. The furniture was also poorly arranged.
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager
S***Y
Medical
8,3
/10
Reviewed 7 week(s) ago
The water from the shower is very good. Because it is very strong when used at any time. The bathroom is too narrow. The arrangement of the furniture in the room is not good. The distance between the wall and the bed is very close. Even though I have bought the largest Superior Plus room type
See original
2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, Thank you for staying with us at J-Hotel by Dorsett. We are happy to learn that you enjoyed the room and our services. We look forward to your return for another exceptional stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Meta H.
Leisure
8,5
/10
Reviewed 8 week(s) ago
The room is not too spacious but clean, the bathroom, the hotel area is also clean. The atmosphere is comfortable and the distance to the pavilion is about 400m so you can walk. Only around the hotel there are no minimarkets and places to sell food so you rely more on grab. Overall everything is good 👍🏻
See original
3 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, Receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for their contribution, such encouraging compliments will for sure spur them to give their best always. Their exemplary level of service will be celebrated for sure.We value your support and hope to see you back soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
FA
Fakta A.
Leisure
8,5
/10
Reviewed 8 week(s) ago
Strategic location, quiet, satisfactory service, the room is indeed small but clean and fits the budget. If I go to KL, I will stay here again.
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Thank you for staying with us during your trip to Malaysia. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
L***n
Medical
8,5
/10
Reviewed 10 week(s) ago
The location is good. Near TRX or Pavilion Mall, but the nearest supermarket is in TRX.
1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
J***a
9,4
/10
Reviewed 10 week(s) ago
If I go to Kuala Lumpur again, I will definitely stay here again.
See original
2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
D***h
Leisure
10,0
/10
Reviewed 11 week(s) ago
During breakfast the staff was very friendly, the room was not very spacious, the location in the corner made it very difficult to put down suitcases.
See original
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
RD
Rayi D.
Leisure
9,4
/10
Reviewed 11 week(s) ago
Best choice of stay when you are in Bukit Bintang. Close to Pavilion and located in a nice environment that is not too loud. Absolutely will come back.
2 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
D***i
Staycation
10,0
/10
Reviewed 12 week(s) ago
I went with my family. This hotel is very comfortable, clean and easy to access to many places. We parked at the hotel. When we want to go anywhere, just take a grab. Beautiful room view. Next to pavillion, times square, trx mall, mytown, ikea cheras. The breakfast place is also comfortable, many types of food.
See original
3 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Valued Guest, Thank you for choosing to stay with us during your trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. We certainly look forward to being of service to you again soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager
Number of reviews per page
20
40
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved