Overall Ratings & Reviews Mount Meru Hotel

Very clean and excellent

A sanctuary within a busy large town. Very clean and super helpful Staff. The food, whether breakfast, lunch or supper was delicious and tasty. On the flip side, in areas it was tired and out of 3 different rooms, the shower/ bath combo always wanted to leak. All in all, a very good hotel to rest and recuperate after scaling Mt Kilimanjaro

Stopover for flight

Several issues. Firstly the fridge and the TV in the room did not work properly and full credit to the staff that they fixed these issues. Two other important issues 1) unusable internet and 2) the air conditioning kept cutting out. I raised these issues with the hotel but nothing changed.

Several items didn’t work, but your staff quickly got the up and running

We had a very enjoyable stay. Great property with good food options.

Excellent

Excellent

Staffs were non responsive to requests.

The staff are welcoming and friendly.

The staff kindness

The staff kindness

Excellent

Ambient view to Mt.Meru

Good location off main road. Beautiful grounds. Clean and comfortable rooms. Service was excellent for the most part. Laundry cost a fortune and housekeeping lost a pair of expensive pants. Air conditioning only minimally worked.

Overall everything was good.

Good location near the main Moshi Arusha road and yet quiet, clean rooms, great garden. We arrived late and had dinner at one of the restaurants, the menu was a little limiting.

It is clearly one of the better properties in Arusha. The staff tries very had to please. I appreciated how quicklyt they tried to respond to my requests, e.g. fixing and replacing a broken hot water pot in the unit.

Extra charges

Well maintained and polite staff