Four Points by Sheraton Bali, Ungasan

Explore Four Points by Sheraton Bali, Ungasan
8,7
Very Good
From 984 reviews
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Cleanliness

8,8

Room Comfort

8,8

Meal

8,5

Location

8,7

Service and Facilites

8,8

People often mention about Four Points by Sheraton Bali, Ungasan
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Staff Friendliness (20)
Room Space (14)
Ambiance (13)
Taste (13)
Family Friendly (12)
Bedroom (12)
Surroundings (11)
Variety (11)
Accessibility (10)
Bathroom (10)
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Traveler Reviews Four Points by Sheraton Bali, Ungasan

Number of reviews per page
20
40
Customer reviews
L***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 day(s) ago
I had a very pleasant and comfortable stay at this hotel during my recent business trip. From the moment I arrived, the staff were welcoming, professional, and helpful. The check-in process was smooth and efficient, which was especially appreciated after a long day of traveling. The room was clean, spacious, and well maintained. The bed was comfortable, and the room had all the basic facilities I needed for both work and relaxation. I particularly appreciated the quiet environment, as it allowed me to get a good night's sleep and stay focused during my busy schedule. The Wi-Fi connection was also reliable, which was important for attending online meetings and handling work-related tasks. The hotel’s location was very convenient for my business activities, with easy access to transportation, restaurants, and nearby facilities. The common areas were also clean and pleasant, and the overall atmosphere of the hotel was comfortable and professional. The staff deserve special mention for their friendly and attentive service. Whenever I needed assistance, they responded quickly and were always polite. Their professionalism made my stay much more enjoyable. Overall, I was very satisfied with my experience. The combination of comfortable accommodation, convenient location, good facilities, and excellent service made this hotel a great choice for a business trip. I would happily stay here again on my next visit and would recommend it to other business travelers looking for a comfortable and reliable place to stay.
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Accommodation's Reply
07 Oct 2026
Dear Guest, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We can't wait to welcome you back in the future. Best Regards, Hotel Management
L***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 day(s) ago
I had a very pleasant and comfortable stay at this hotel during my recent business trip. From the moment I arrived, the staff were welcoming, professional, and helpful. The check-in process was smooth and efficient, which was especially appreciated after a long day of traveling. The room was clean, spacious, and well maintained. The bed was comfortable, and the room had all the basic facilities I needed for both work and relaxation. I particularly appreciated the quiet environment, as it allowed me to get a good night's sleep and stay focused during my busy schedule. The Wi-Fi connection was also reliable, which was important for attending online meetings and handling work-related tasks. The hotel’s location was very convenient for my business activities, with easy access to transportation, restaurants, and nearby facilities. The common areas were also clean and pleasant, and the overall atmosphere of the hotel was comfortable and professional. The staff deserve special mention for their friendly and attentive service. Whenever I needed assistance, they responded quickly and were always polite. Their professionalism made my stay much more enjoyable. Overall, I was very satisfied with my experience. The combination of comfortable accommodation, convenient location, good facilities, and excellent service made this hotel a great choice for a business trip. I would happily stay here again on my next visit and would recommend it to other business travelers looking for a comfortable and reliable place to stay.
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Accommodation's Reply
07 Oct 2026
Dear Guest, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We can't wait to welcome you back in the future. Best Regards, Hotel Management
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Sukma A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
This hotel is perfectly located for a staycation and exploring the GWK area, Uluwatu, the Kecak dance, Pandawa Beach, and Padang Padang Beach. I was completely satisfied. It does get a bit congested, though, as is the case every day.
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Accommodation's Reply
07 Oct 2026
Dear Ms. Sukhma, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Nur I.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The room is comfortable, the environment is very beautiful, the room is also clean & the hotel area is clean.
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Accommodation's Reply
07 Oct 2026
Dear Ms. Noor, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Rezha B. O. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
I love this hotel so much. Staff are all attentive and genuine. Thank you!
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Accommodation's Reply
06 Aug 2026
Dear Rezha, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We cant wait to welcome you back in the future. Best Regards, Hotel Management
A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Very comfortable hotel, clean, spacious rooms.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. A*d, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back again next time! Sincerely, The Hotel Management
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
Excellent service & clean rooms. Next time I'll come back again.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. S*y, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Mulya
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 16 week(s) ago
Everything is perfect until the ground staff at the gate saw me with my bike trying to enter and had to take their time. SMH. Others happened when I tried to take my welcoming drink. It does need to be smart to notice the pattern, here take your drink and please leave. SMH again. To whomever reading this, treat your guests with full respect, or you're losing them.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Mulya, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We cant wait to welcome you back in the future. Best Regards, Hotel Management
A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Comfortable hotel, friendly price.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. A*d, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back again in the future! Sincerely, The Hotel Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 23 week(s) ago
Located near the Garuda Wisnu Kencana (GWK) complex. Friendly and helpful staff. Good view as well from the room balcony, toward the Bali airport or the GWK statue
2 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Guest, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We cant wait to welcome you back in the future. Best Regards, Hotel Management
M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 27 week(s) ago
As a regular customer, get a room type upgrade as one of the service bonuses.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. M*d, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Adhy W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
The service at the hotel was excellent, especially in the restaurant. The staff were all friendly and helpful, and the food was delicious. Thank you, Chef Eka and Agus. We enjoyed our stay at this hotel.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Mr. Adhy W, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back again in the future! Sincerely, The Hotel Management
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 41 week(s) ago
Clean rooms, friendly and good service. Kids-friendly, and the food is delicious.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. C*e, Thank you for your kind review! Customer satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 42 week(s) ago
This hotel is very suitable for those who want to go to GWK and especially those who are having a wedding party there or in the surrounding area.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Mr. W*n, Thank you for your kind review! Customer satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Suprayitno
icon-origin-TRAVELOKA
10,0
/10
Reviewed 42 week(s) ago
Best service in the best place
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. Supra Itno, Thank you for your kind review! Customer satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Suprayitno
icon-origin-TRAVELOKA
10,0
/10
Reviewed 42 week(s) ago
Great, the room was as requested facing the mountain and the airport, I was really satisfied staying here.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. Supra Itno, Thank you for your kind review! Customer satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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Andi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 52 week(s) ago
The front office is very good service. The food, room, and facilities are also very good. In overall, I am very satisfied and very recommended.
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Accommodation's Reply
06 Aug 2026
Dear Andi S, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We cant wait to welcome you back in the future. Best Regards, Hotel Management
Indah P. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 56 week(s) ago
Thank you, Ms. Ayu and Ms. Lestari, for the complimentary cake and birthday text. The rooms are large, there are two swimming pools, the staff is friendly, and the breakfast menu is varied and delicious. I'm so happy with my husband, thank you so much.
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3 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Ms. Indah, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best possible service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 61 week(s) ago
Great, clean, satisfactory service
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. A*d, Thank you for your kind review! Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We hope to welcome you back again in the future. Sincerely, The Hotel Management
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 68 week(s) ago
Friendly staff, fast service, clean rooms, spacious restaurant and varied food.
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2 people find it helpful
Number of reviews per page
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40