L***a
9,7
/10
Reviewed 7 day(s) ago
I had a very pleasant and comfortable stay at this hotel during my recent business trip. From the moment I arrived, the staff were welcoming, professional, and helpful. The check-in process was smooth and efficient, which was especially appreciated after a long day of traveling. The room was clean, spacious, and well maintained. The bed was comfortable, and the room had all the basic facilities I needed for both work and relaxation. I particularly appreciated the quiet environment, as it allowed me to get a good night's sleep and stay focused during my busy schedule. The Wi-Fi connection was also reliable, which was important for attending online meetings and handling work-related tasks. The hotel’s location was very convenient for my business activities, with easy access to transportation, restaurants, and nearby facilities. The common areas were also clean and pleasant, and the overall atmosphere of the hotel was comfortable and professional. The staff deserve special mention for their friendly and attentive service. Whenever I needed assistance, they responded quickly and were always polite. Their professionalism made my stay much more enjoyable. Overall, I was very satisfied with my experience. The combination of comfortable accommodation, convenient location, good facilities, and excellent service made this hotel a great choice for a business trip. I would happily stay here again on my next visit and would recommend it to other business travelers looking for a comfortable and reliable place to stay.
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Accommodation's Reply
07 Oct 2026
Dear Guest, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We can't wait to welcome you back in the future. Best Regards, Hotel Management



