Overall Ratings & Reviews Neelkanth Sarovar Premiere

Nice hotel. Large rooms with good amenities

Excellent

Only gripe is I came back at 2 am after night out .it took security 30 min to open gate . Also breakfast menu is a bit suspect . Potatoes . Beef stew hmm. But overall good hotel

My wife and I have stayed in hundreds of hotels in over fifty countries. However, the Sarovar Premier is unlike any hotel we have ever stayed in. This hotel is the best managed and operated place of lodging; from the front desk staff to the housekeepers; the chefs to the waiters/waitresses; from the gym staff to room service—we have seriously never witnessed such a well oiled and functioning hotel, ever!! Every staff member we encountered were pleasant, professional, polite, helpful, and genuinely caring. We visit Zambia almost yearly and it is with great delight that we have found and now chosen our home away from home in Zambia!! WE LOVE THIS PLACE (plus it’s right across the street from Manda Hill Mall—very convenient).

Great customer service.

Excellent stay. I would highly recommend!

Great!!

Great!

Great as always!

Great as always!

stuff was very accomodating and helpful.

Great service and excellent customer care

Great hospitality. Thoroughly enjoyed my stay

Good location. No Expedia amenity offered or received

Very good

In general, everything checks the box. The breakfast buffets might need a bot of work. The quality/brand of the sausages is not so good and the macon does not really work.

One of the finest hotels in Lusaka. Property, staff, cleanliness, are all excellent. Highly recommended.

If it’s not the best hotel in Lusaka, it’s a contender. Property and staff are superb. I highly recommend.

The staff are very friendly and warm in approach. The facilities are great with lots of options including the fact that the room is fully equipped with all home facilities such as kitchen appliances etc. The gym has an instructor on duty at all times and steam room is an added bonus for the best start to the day. Overall I would recommend this hotel and I have already rebooked for next year, the best hotel on Lusaka hands down.

New property. Modern room. Good wifi. Well-equipped gym, but treadmills kept switching off. Breakfast chaotic. Restaurant expensive, and food quality is poor.