Very nice attention and high quality very clean and nice people great for families or solo travelers

Great staff. Helped me get room service even though I was having a hard time with my Spanish. Concert happened, but only went to 11pm so I got a good sleep before having to go to the airport.

Terrible la atencion del perosnal. No llegue por tema de cafretera dañada y no quisieron ayudar

It was very loud at night. The parki

The hotel is about 1 1/3 blocks from the main square with level ground. Shops nearby ranged from elegant fashion and restaurants (a good variety, to a hair salon, electronics and a dollar store. Located across the street from a bank, the hotel seemed quite secure. Breakfast was quite good with plenty of choices. All the staff were exceptional. We were greeted with a very warm welcome and any requests we made were immediately fulfilled. Our suite was clean and well furnished. We would definitely choose this property if we were in Loja again.

Fine quiet. But ourvroom didn't had a view

Buen lugar para descansar.

At the time we arrived at the hotel, we were informed that the room we had reserved was not available. Instead, they gave us a room very close to the kitchen, where the noise was terrible early in the morning. We couldn’t get the rest we deserved.

Greatest service

En general todo muy bien . El unico problema fue que se escucha todo de las habitaciones. Yo me senté en las escaleras del piso 4 y escuchaba todo de las habitaciones del piso 3. Y por supuesto escuchas todo lo de afuera , no tomaron en cuenta la privacidad de los huéspedes.

Excellent experience, great customer service..

Excellent experience, great customer service..

Todo estuvo muy bien el personal es demasiado atento

A part from the bell boy everyone else was rude and unhelpful.

Very nice people they let me check in early and we had a great meal at lunch time and then went shopping all day a very safe very clean hotel seems to be well run and then a good area I would definitely recommend it the restaurant stuff is also very nice the waitress was very good and the front desk service was excellent as well

Stayed at this hotel for 1 night, We had a room with 3 beds as I was traveling with my 2 sons. The room had no window but a very noisy air conditioner that was to small for the size of room. Breakfast was very nice and had a good selection. Coffee was ok but as this hotel is located in Loja it should have great coffee as Loja is known for the best coffee in Ecuador. Location was good and parking is only suitable for smaller vehicles as its very steep to get to get in and out of the parking garage in the basement. Overall an OK stay

Very nice hotel in a great location. Stuff is very friendly and helpful. Would stay here in the future trips to Loja, Ecuador

Hotel is in downtown and close to many shops

Every time I visit Loja city, I decide to stay at this place because the excellent service and easy parking.

Es lindo el hotel, el desayuno, las habitaciones y demás servicios