Delta Hotels by Marriott Chicago Willowbrook

Explore Delta Hotels by Marriott Chicago Willowbrook
8,2
Very Good
From 357 reviews
Cleanliness

8,4

Room Comfort

8,6

Service and Facilites

8,6

Traveler Reviews Delta Hotels by Marriott Chicago Willowbrook

Number of reviews per page
20
40
Top reviews
Mihail
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not serious about customers,they not resolved problems with destroying my goods in the room
Khaled
icon-Business Family
Business Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not clean at all
Ken
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beds were awful. Someone set the alarm that went off the first morning. Refrigerator want working. The door to the fridge was about to fall off. Elevators broken. No microwave in the room the one in the commons area was disgusting. Ice machine broken. Bathroom was not clean. Had to ask for washcloths.
Robert
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was run down
Allyson
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very friendly. Fast check-in and check-out with no issues! Second time staying here and will stay again!
Ottys
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Just a hotel. Nothing special.
Omar
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cleanliness
Awali
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel provided the basic necessities and was kept very clean. Suitable for a short stay.
Olivia
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property was disgusting
Jose
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was helpful but room wasn’t ready till an hour and a half after the initial check in time.
Marko
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Treyton
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pretty alright stay. Housekeeping clean our room once out of 6 nights. Front desk people were very rude.
Jamal
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff, beautiful hotel!
Javier
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location good customer service I would come back again🙏✌
Czeslaw
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A very
Elizabeth
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a nice property but not a nice hotel. There is basically no staff and it shows. Room service didn’t bring my order to me, they told me I had to go to the restaurant to pick it up and automatically gave themselves a tip for it. The convenience shop by check in is out of stock on everything. When I told them I needed to stay a second night I had to come back 3 different times to get this done. The first time the person refused to do it because they had a line at the desk, the second time they said it was sorted. Then the third person said the second person had been lying and no additional time was reserved. Just incompetence all around. La Quinta would have been fine and DoorDash would have brought my food to me. I regret paying for what I thought would be a nicer experience.
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Abedel
icon-Business and Leisure with Children
Business and Leisure with Children
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Horrible bunch of bed bugs and bugs in the bathroom
abedalrahman
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
SHASHWATHI
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room we were given wasn't cleaned up after the previous guests' stay. We found stinky pillow covers and bedsheets, used cups in the room, hair on the bathroom floor, used soap. It was disgusting to say the least. We were given a different room after we complained about it, but this could've easily been avoided in the first place.
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Jeri
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff and clean hotel staff
Number of reviews per page
20
40