8,6
Very Good
From 49 reviews
Cleanliness

8,8

Room Comfort

9,2

Service and Facilites

9,0

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Traveler Reviews Jinja Nile Resort

Number of reviews per page
20
40
Top reviews
Yaye NDAO
icon-Leisure
Leisure
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Poor service. Hotel not clean.
Arthur
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was a very well kept property. Very clean, kind staff, good food & breathtaking view. Martha in the dinning room & the front desk lady were amazing.
Nicolas
icon-Business
Business
8,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

It was a great stay, best for families.
Shannon
10,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Such a lovely place and so peaceful. Everything was wonderful and the staff are amazing. We will definitely be back again.
Lyndon
6,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Ok view of the Nile. Poor dining options.
JESS
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful view of the River Nile. Pool was closed for renovations and we were not in informed prior. Friendly staff and excellent food.
Michael
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Everything was great. The staff are very friendly and housekeeping was great as well. The restaurant food was great as well as the included breakfast. My only complaint is that the pool area was under renovations. I wish that would have been advised at the time of booking. But, it needed to be done and in a few weeks the pool area will be completly remodled for the summr guests.
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Elena
10,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Karim
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

It’s right at the Neil river, very good staff.
PAUL
icon-Business
Business
4,0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The staff are very pleasant but not managed well. I stayed in two rooms due to problems with Wifi and A/C. Housekeeping is inconsistent - either lacking a checklist for each room changeover or the team leader is not checking. Reception says they will do something then forgets; remind them bt they don't call back. I then discovered that the team does not keep a logbook - a basic of hotel front desk management. The phone number of hotel sent with reservation is no longer their phone management did not update the listing. The phone on Google no one picked up during nine calls I made form 8 pm to 10 pm. So many maintenance issues I can't list them here. One example -cracked tiles, big ones, around the swimming pool - a hazard to guest's toes but again shows no management leadership. In its day it was a four start but has sunk to a three star product.
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Beyers
4,0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Dirty room, mattress old, service not good at all.
Daniel
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Beautiful place
Neema
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Loved the gardens. The staff was helpful and polite and the food was good . The rooms could use an update though.
Deborah
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

It was clean and breakfast was well diversified and staff was good.
David
10,0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Jinja Nile Resort! I thought the food was very good, the place was clean, and the rooms were very nice. I slept great here because it was quiet and the AC worked unlike other places I stayed. The staff here were unbelievably helpful. I had an unexpected emergency and they had to take me to the hospital for an overnight stay and bring me back. They were very caring and helpful. I highly recommend this resort!
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Samira
icon-Business with Partner
Business with Partner
8,0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Good
Nina
icon-Leisure
Leisure
6,0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Check in was extremely poor - when our tourist van drove up to the entrance, there was no doorman/valets to greet and help with luggage which had to be dragged down a few steps and a long entry way. Worse yet was the check in staff - a woman working on the computer who did not even acknowledge our presence and kept us waiting about five minutes. She SHOuLD have had the courtesy to say hello and excuse the fact that she had to finish something. Then, the “Nile view room” had a large wide tree in the middle of the view! Tried to change to a better room but was too not offered another less than optimal view so stayed put. What was great was the housekeeping staff and room service. Housekeeping was very helpful, bringing a hair dryer, tissues and extra soaps. Room service was also great creating a custom drink!
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Laura
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

very good as a ugandan let the cost of residence be user friendly
Drew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Amazing throughout, food, service and building, WiFi was not the best needed to request a router in my room, but if You're only using one device you should have no problems
Neeta
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

The Wi-Fi and the food needs improvement. The staff was very helpful. Manish went out of his way to provide us a router for our room. The overall experience was pleasant.
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