8,6
Very Good
From 86 reviews
Cleanliness

9,2

Room Comfort

9,4

Service and Facilites

8,4

Traveler Reviews Fenix Furano

Number of reviews per page
20
40
Top reviews
Mario
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good for an overnight stay
Suzanne Mun Ning
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious room with washing machine and kitchen
Verified traveler
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is a little difficult to get to if you don't have a car. The bus runs only a couple of times a day from the airport so plan accordingly and is at the top of a hill (which makes sense for ski but is a trek if you're on your feet). It is a very clean and beautiful property and the staff go above and beyond to be helpful and make your stay comfortable. The views from the room are spectacular.
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Keith
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Modern building, contemporary style, nice color scheme, cheerful and polite staff. Bathroom and shower areas rather small, no convenient place to hang towels or clothes. Bedding was comfortable. Meal options were very limited, especially breakfast was disappointing. Overall, a pleasant stay..
Rob
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The chef in the lobby restaurant makes homemade delicious tofu - you gotta try it. The hotel is clean and modern. There are only a few restaurants nearby but the hotel restaurant is good.
Janice
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful, clean and new property.
Kelvin
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Feels like home
Josephine
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was a clean hotel. The staff was friendly. However, 1. The tissue box was hidden under the basin deep inside the shelf. 2. The shower area could've been better designed as the water sprayed all over the non-shower area. 3. There were no cups for brushing of teeth.
Joanna
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff is very friendly and helpful. Apartment is clean and new.
Jil
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Had everything we needed and it was a modern set up. New as well. Loved it.
Verified traveler
8,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Beside the ski lifts but far from town
Preston
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back.
Derek
icon-Family
Family
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.
Ah Huay
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Was there during the change of season,
Mark
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Beautiful property with some luxurious rooms and great finishes. It’s really a condo, not a hotel, and I would recommend having a car if you visit. It can be very pricey.
Cheuk Yuen
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Living area, kitchen and bedroom are good, however bathroom is not designed for guests use, one typical example is lack of towel railing.
Derek
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

No dishwasher for the unit with a kitchen. Not sure how clean the dishes are. Only one elevator for the whole building.
Julian
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel is located at the top of a slope. The hotel rooms are well maintained. The kitchen wares and tools are well stuffed and they provide good quality kitchen tools such as pots, pans, ovens, different type of glasses for different drink, good quality fork n spoon and bowls and plates. Well thought-out space for bedroom, the hall & kitchen area. Their housekeeping was very efficient. The housekeepers come in a team and within 15mins or so, they would have completed cleaning, mopping and changing out towels etc. The only thing that is lacking in that facility is onsen. It would be great if the place has an onsen which guests could use it. The nearest onsen is just next door which we have to pay and subject to the hotel timing for non-hotel guests' user. Otherwise, the place is good for big group of travellers or family with grown kids/ young kids.
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Mr Barry
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.
Chien-Ting
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This property is close to the ski resort. It is a new hotel and it is also family-friendly. We come to this hotel around May and therefore it's not in peak season. I think not too many people will choose here except for skiing. However, I like the quiet here and also we have a kitchen to enjoy family time together.
Number of reviews per page
20
40