Overall Ratings & Reviews YOTEL Porto

Enjoyed our stay in this modern & very clean Hotel. Within walking distance of some of Porto’s tourist attraction's. Would definitely stay there again.

Nice hotel, walking distance to many places. Modern, good food.

This hotel is very modern and has mood lighting and a lot of cool tech features in the room. AC works well and is very quiet. The shower even has a button rest to turn it on instead of twisting knobs. I would 100% stay at this property again. It’s probably the most tech filled property I’ve ever stayed at.

It's more like a love hotel. I know it's a Europe thing but it's horrible that the AC are controlled by them. It was 23 degrees Celsius in our room. We used our portable fans while sleeping. The fridge was also warm. The water bottle gets cooler when you leave them outside the fridge.

La estadia fue muy agradable, un gran comienzo para el periplo que hicimos por Portugal, España e Italia, el personal del hotel amistoso y muy eficiente, las instalaciones i mejorables, con una vista preciosa de la ciudad. Gracias al equipo Yotel Porto por hacenos sentir en casa .

Very good

Conviniemce

Wonderful hotel great location really comfortable rooms very quiet and cosy

I booked four nights at this hotel in Porto as a Rewards Gold member with Hotels.com, expecting benefits like early check-in, late check-out, and room upgrades. I emailed the hotel a day before arrival to request early check-in, but received a brief response stating it depended on availability. Upon arrival, I was told my room would be ready in an hour, but I waited over 1.5 hours and got my room at the original check-in time of 3 pm. Regarding the room upgrade, I received an email the day before arrival suggesting I could pay for an upgrade. I hoped my Rewards Gold status would secure a complimentary upgrade, but the room I received was on the 3rd floor with a noisy road outside. The toilet was smelly, and the air quality was poor. I requested a different room and was moved to a quieter ground floor room with a view of a grey wall and a strong chlorine smell. Overall, my experience with this hotel was poor. I suggest looking elsewhere, as it seems the hotel does not value Hotels.com customers. If they do not want to honor Rewards Gold benefits, they should reconsider their partnership with the platform.

La seule chose qu’il devrait améliorer est le réfrigérateur car il est aussi chaud que de mettre sur l’eau sur la table meme après avoir demander de faire la maintenance requis. Avec les température actuelle l’eau est agréable lorsqu’elle est refroidi.

The hotel has reasonable service for a 4-star hotel, as it claims to be. Only one electric kettle in the room, no tea or coffee bags! No water at reception for guests who arrive in the heat... they can certainly improve in this regard!

Nice modern hotel with great food, good location, helpful staff.

The reception lady can be replaced or her attitude toward guests can be improved. When I checked and tried to pay the tourist tax via credit card, the handheld device didn't read my card right away, so an error message prompted. I apologized, but the reception lady was in a bad mood and gave me a big disappointed sign, then yanked my card from my hand ( not a good way to welcome a guest if you ask me). By the way, I didn't think twice about booking this hotel because I had stayed in the Yotel in Edinburgh before, and the experience from check-in to check-out was fantastic. All the amenities were great. The hot water maker and fridge were available, which was great if you were staying longer. I was able to store fruits and yogurt for my late-night snacks. The room was great and appropriately cleaned every night.

It was a lovely stay at YOTEL Porto. It’s true the rooms are small, but since we stayed for a long weekend it’s all we needed. The rooms are always cleaned, I was impressed. The reception and any staff members were lovely and helpful. The breakfast was delicious. We even tried the room service and it was amazing.

Hotel was very nice and the staff very friendly. Good location but a bit out of the actual centre of town- 10-15 minute walk. Was not crazy about the lighting in the hotel room. But it was manageable. Bathroom lighting was poor.

O hotel é novo, boa localização, limpo. Não gostei da estrutura do banheiro, que tem o box do vaso sanitário separado do box do chuveiro e não tem ducha higienica. Impraticável.

The employees and the service poor the breakfast they need more variety pay atención please thanks

The hotel location was very convenient. My room was clean and bed was comfortable. It was pretty quiet until my last night there when I had a very noisy neighbor. For a four star hotel, amenities were not great. We were asked to pay for coffee or tea packets although there was a kettle in the room. There was no wardrobe to hang clothes, just an overhead rod. Most of hotel staff were very helpful and friendly.

Very clean and new hotel not in historical city center but porto is a small walkable city and very helpful staff that gives good recommendations

Yotel was a great place for us to stay while spending 3 days in Porto