Overall Ratings & Reviews West Plaza Hotel at Lebuu Street

Very nice and clean, and staff are friendly and attentive.

Excellent staff, service and cleanliness.

Hotel is strategically located - with nearby dining areas and shops. A bank is a few steps away for those who will require cash.

Hotel property appears newly developed, clean and spacious and is in a great location.

Excellent & Lovely!

I think this hotel is the best hotel for business use in Palau now. Clean, staff is friendly and quiet. I will take this hotel for next trip.

I liked that the building is pretty new. There's no carpet anywhere, which makes the whole place cleaner in general. The A/Cs work well in the room and the furniture and set-up are very sleek, modern, and practical. You have PLENTY of desk and counter space in the main room, and a little kitchen-nook, with a counter containing an automatic kettle, with tea and coffee packets and mugs/cups. There's a fridge but no microwave. The closet contains a safe, folding luggage stool, a robe, and anti-theft hangers. The bed is super comfortable - a tad high for short people, but still manageable in terms of getting on/off. The bathroom is equally clean and sleek. The sink is a stylish basin, designed to help with splashes, and sits atop open, floating cupboards underneath for towels and toilet paper. There's no hair dryer, but little bottles of shampoo, conditioner, and lotion are provided (all decent), as well as toothbrushes with tiny tubes of toothpaste, 2 clean glass cups, disposable razors, and slippers (kind of low-quality, but didn't even need them because the floor tiles were not uncomfortably cold and were very clean). The showerhead was great, water pressure good and strong - good shower/tub unit with clear sliding door. There's a little metallic floating shelf with a draining grill-bottom and sides for your shower bottles and other supplies. The toilet has an automatic bidet system - nice! I'd stay here again. Oh, and there's a decent restaurant on1st floor - taste and $.

helpful staff. good restaurant. very clean

Very clean. Staff very accommodating. Good food. Excellent staff service.

Nice, new, clean and convenient

This property has a beautiful view. The room was clean and the service was excellent.

Room was always clean and the staff was always friendly. Amenities were superb. We got upgraded to Ocean View after our first of 11 night stay!! We’ll definitely stay here again on our next trip.

Very new hotel, great location, very clean and very comfortable bed. Great staff. Great balconies with sea view (for the room I booked). USB chargers ! Good restaurant within the hotel, and many options nearby within a few minutes walk. I enjoyed my stay.

Centrally located. Great restaurant.Beautiful Ocean Bay view.

Excellent hotel, fantastic location, exemplary staff. Only the highest praise for West Plaza Hotel! -- Jeff, California

今回で2回目になります。前回同様スタッフのみなさんは、とても明るく親切でした。パラオの物価が高騰してるのには、驚きました。 次回も利用したいと思います。

It was a comfortable hotel. The view is also great. I still want to use it.

The hotel was located in the middle of the main street, and the building was new and the facilities were good.

市内でのロケーションは、最高でした。駐車場も十分に確保されているし、ウエストプラザ系のノウハウの全てが注ぎ込まれた室内施設とサービスです。一階のレストランも人気がありパラオローカルの雰囲気と日本食も食べられます。量が多いのでご注意を！

障害があって電話できない私に代わり、各方面の関係者に快く電話をかけてくださったことを感謝します。 有難う！