6,6
Pleasant
From 81 reviews
Cleanliness

7,4

Room Comfort

7,2

Service and Facilites

7,8

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Traveler Reviews Setup Hotels

Number of reviews per page
20
40
Top reviews
Verified traveler
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
Carolina
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
Ludwing
icon-Business
Business
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Ileana V
icon-Leisure
Leisure
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Close to the water
Verified traveler
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
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Syed
icon-Leisure
Leisure
6,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

An Average hotel
Maria L.
icon-Leisure
Leisure
2,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place. A gave 1 star because there is no 1/4 of a star.
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Jose D.
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.
John
icon-Business
Business
10,0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Carlos
icon-Business
Business
2,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Didnt check-in left inmediatly. Stay away from that place.
Eunice
icon-Leisure
Leisure
4,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground. The room includes a mini fridge with nothing in it and a dim lamp. Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you
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Robert
2,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

I want you to give me a refund because i was staying 2 days instead of 3 days
Kamar
icon-Leisure
Leisure
10,0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Very clean friendly staffs excellent customer service 👏 👌 👍 😀
Edmundo
icon-Business and Leisure
Business and Leisure
4,0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

La cama deteriorada y vieja. Los llavines de la ducha y lavamanos muy deteriorados y viejos Goteras del lavamanos Al ducharse, se llena de agua el baño La puerta de la terraza no cerraba y estaba desencajada
Pedro
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 133 week(s) ago

Hotels.com verified review

Excellent service of all staff especially of Bety good and reliable places to stay Good job
Joseph
icon-Business and Leisure with Friends
Business and Leisure with Friends
8,0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

The place is very quiet, the breakfast morning so delicious
Mirvens
icon- Family
Family
2,0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

I book the hotel with breakfast included, there is no breakfast at all not even one day that’s so unfair and crazy I don’t appreciate at all. Never go there again. And also Expidia you need to refund me the rental money ASAP please.
Rosette J
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

What I like about the hotel, it was just a place to sleep and there was a small fridge in the room which was great.
George O
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Feels like a small apartment balcony you can see the ocean
romel
icon-Leisure
Leisure
4,0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Poor maintenance, should not be rent to anyone
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