Overall Ratings & Reviews mesm Tokyo, Autograph Collection

Hotel is lovely. The food options are very elegant and delicious. The service is impeccable. Highly recommend. It’s very close to one of the stations so it’s easy to get everywhere. But it’s outside the busiest parts of Tokyo so it’s relatively peaceful. It’s a beautiful view of the bay. I would definitely stay there again.

Hotel is beautiful. The food options are very elegant and delicious. The service is impeccable. Highly recommend. It’s very close to one of the stations so it’s easy to get everywhere. But it’s outside the busiest parts of Tokyo so it’s relatively peaceful. It’s a beautiful view of the bay. I would definitely stay there again.

Beautiful hotel, lovely area around the property. Easy to get to, within 5mins walk of Hamamatsucho station. Staff super friendly and polite. Facilities and room were top notch. Live piano and female vocalist added to the experience.

Amazing views, beautiful art installations, delicious, varied, high quality breakfast, excellent staff and service, spacious, comfortable and well designed rooms, convenient location which was good for transport links and also easy walking distance to Ginza area. It’s very difficult to find any faults. More clothes storage in the room would have been nice but I feel very fussy mentioning it when really this is just a fantastic place to stay.

Beautiful hotel with an amazing staff at the front of the lobby and outstanding housekeeping teams. Very warm and welcoming with rooms filled with amenities.

Concierge was always helpful !!!! staff were always welcoming no matter what time of the day and night, room was immaculate every time ,stayed for an extra 4 days bacause of location subways so easy, accommodation with beautiful views. Will come back definitely when visiting Tokyo.

wonderful hotel , great service, location and views. would recommend .

New hotel, clean & neat should walk around the hotel to find very affordable restaurant.

Check in wasn’t smooth

Great 2 night stay! The room was very nice and comfortable and clean. Can't wait to come back!

Great new hotel in a great new area of Tokyo with a wonderful view.

아침식사 넘 맛있었고요 침대도 넘 편안했고 뷰가 넘좋아 젤 맘에들었어요

Hotellet er nytt. Men ingen taxi-sjåfører finner frem til hotellet, da det er i nytt område. Veldig få gjester. Tungvint med resepsjonen på 16 etj. Frokost er særdeles begrenset. Alt i alt var det en dårlig opplevelse å bo på dette hotellet

Beautifull. Modern. High tech. Very confortable rooms with amazing views. Very nice lobby, with good ambiance and great decoration. You can notice some lack of experience of the young personnel and restaurante can improve, specially breakfast. I will come back to this hotel.

좋아요 깔끔하고요! 다만, 체크인이 좀 오래걸립니다

デザイン、色調、設備、快適に過ごせました。 とても良かったです。 また行きたいと思います。

ゆっくりとした時間を過ごせました

演出が最高！　スタッフがタレントである事から　夢の中に居るような気持ちになりました

スタッフの方々のきめ細やかな対応、又、きびきびとした動きが非常に洗練されており、さすがだと感心致しました。もし機会があればこの次も是非宿泊したいと思っております。

とても綺麗で洗練されています。海外のお客様をお迎えすることを見据えた工夫がたくさんあった様に感じます。お部屋にあったお抹茶セット、コーヒーをハンドドリップする道具、メモに添えられた筆ペン、メモを挟む文鎮など、隅々にまで工夫が凝らされています。電子ピアノが置いてあったのも素敵でした。五感を刺激する朝ごはんも最高でした！