Overall Ratings & Reviews Amaka Calma Tulum

The property was nice, staff was nice,

Great stay in the heart of Tulum. Walkable to everything you need.

I absolutely loved staying here. I am already planning when I’ll come back and I think I will make this

We stayed at the Luxury Apartment (Deck Garden Apartment w/ Private Pool), the room looked good at first but it actually is a little rundown and needs some maintenance or updates. The downside was that it seems to connect to the room next door with a wood sliding door, you could hear and smell everything happening next door, it didn’t feel private. The hotel staff is really good and responsive. The location is perfect between the tulum downtown and the beach, parking and great restaurants walking distance. Overall good experience, comfortable bed and room, the shared pool was great after a day exploring.

Location convenience to find everything

The staff and this hotel are truly wonderful. Canadlero is especially very helpful. We enjoyed our stay very much and have stayed here twice for over 2 weeks each time. Don't listen to the review's that are bad as they are just complainers and probably complain everywhere they stay. All the staff are trying there very best to make your stay as great as possible. Beautiful place and highly recommend. For the price and what you get it is very reasonable.

Nice hotel with free parking and free beach club access to their sister hotel. Pool could be cleaner. Breakfast nice but limited choice.

Recomendado

Amazing room and hotel! The staff was very friendly and the breakfast options were good. A bit far from Tulum center but would recommend!

All good

The staff of the place is ok. But the rest is not

Quaint and charming property. Walking and biking distance to shops and restaurants and beach. Rooms were clean and comfortable and balcony was a great way to relax.

Good quiet area with lots of dining and shopping outings in walking distance. Staff was very friendly and helpful.

The property was good, however, in terms of customer service and helping you with reservation changes zero stars. They had no empathy for our circumstances or willing to refund us for the nights we couldn’t use due to flight delays and notice well in advance.

Loved the location of this hotel. Restaurants were 1 block away and easy access to pharmacies and small market. We felt very safe.

Really relaxing hidden gem, half an hour away from the touristy spots!

Our stay here for 2 weeks was truly wonderful. The staff are very friendly and are helpful at all times. The free breakfast was also very lovely. We would definitely stay here again when coming back to Mexico. They also have bikes you can use and a scooter you can rent. Also if you want to rent a quad just ask the front desk and they will assist you. Great location. 10 minute scooter ride to the public beach. They are affiliated with Ikal Hotel which is in the Jauger park. It has a really beautiful beach for swimming. You have to pay to enter the park. Just bring your hotel key and you can enter ( that is your reservation they will ask for it at the start of the park ) the cost to enter is kinda high but worth going to check out.

The room was clean although the property could use some attention. In our three day stay we never saw one person in the pool. The breakfast was simple (eggs or waffles), powdered milk for the coffee & the just was Tang.

This place was terrible. From the staff being rude and unresponsive, To the place being not like it is advertised. The pictures definitely look better thn in real life. The private pools are unsable and full of spiders. There is a moldy smell in the rooms. You can hear everything your neighbors are doing. The staff was barely present if you needed help with something and also rude.

Nous avons apprécié notre séjour à Amaka malgré un voisin bruyant… Il est assez proche du centre à pied et bien desservi par les taxis.