We stayed here for two nights while visiting Toronto. The room itself was average at best for the price you typically pay in the city, but our biggest issue came after checkout. We have been charged for a supposed stain on the comforter that the property claims we caused and that they say cannot be removed. We spent very little time in the room during our stay and left everything clean and in good condition, so this charge was extremely disappointing and frustrating to receive after the fact. It has left a very negative impression of the property and the way situations like this are handled. Because of this experience, we will not be staying here again. It’s unfortunate, as a simple two-night stay turned into an unnecessary and disappointing situation.

Great appartement and perfect location 1km away from downtown But poor communication , I sent numerous messages and never got a reply , especially about the expensive cleaning fee deposit that they charge after you make the booking, obligation to pay it via PayPal or else no check-in info and it took 7 days to get it refunded. But absolutely no replies to the emails asking about the refund. I was refunded though. That's why I have 4/5. But they need to hire 1 person to answer messages.

Amazing stay

Booked this spot for a few reasons. A- wanted somethings where stores were within walking distance and there was options for sure. But there was dog waste all over the streets so not easy to walk. B- booked the spot for the hot tub and when i got there and it was broken which it would have been great if i was told. C- was asked more then once for my license number which i gave for parking then in the morning i had a $76 parking ticket which the b and b company didnt help me with anything. HORRIBLE EXPERIENCE. NEVER AGAIN WILL I BOOK WITH ANY PROPERTY FROM GLOBAL STAY INC. Why ask for my car information then not register it with the front desk. Terrible

The place is getting a bit tired and could use a really good painting. Other than the company bothering me for a damage deposit everything went really well. The Internet can be a bit of a challenge, but once I figured it out, it was fine.

Going through Expedia it specifically states to not click links that take you to make outside payment and when it came to giving a down payment was exactly that. A link that was masked by Expedia’s messaging system which I had to go to support to find out if it was legitimate and if I should use it. Then when I got there the communication for parking was very convoluted and I had to call 3 times to get the appropriate code and it took over an hour to resolve. Otherwise the space was clean, and suited my needs.

During the stay there the heater is kinda okay. After our stay they emailed us that they will not return the deposit because of the stain in the blanket. I asked which bed was it because we brought our own linens for personal reasons. And asked what kind if stain was it because the picture they attached to the email looks lime just water. They did not answer my email. Do not appreciated it

All good

A cozy, well-kept apartment that made our trip stress-free.

Very smooth experience overall. Clear instructions and a well-prepared space

We had a really pleasant stay. The apartment was comfortable, tidy, and easy to enjoy.

Great place to stay

The space was bright and nicely arranged. Made our trip more enjoyable.

Everything run smoothly from check in to check out. No complications.

Simple, reliable, and comfortable accommodation.

Good value and a pleasant environment. Would stay here again.

A very easy and comfortable stay. The apartment had everything we needed.

We booked a two queen size beds unit. We were cancelled not even 24 hours and provided with other options. When we arrived we found 1 bed and 1 sofa bed that was non functional. We contacted the owners and were told that the room met the description details. 2 women slept on the floor due to this! Apartment was dusty and unkept and overall customer service was deplorable! Do not recommend!

We appreciated how clean and straightforward everything was

A simple and comfortable stay. Everything was clear and well organized.