Dear Sir/Madam, Thank you for taking the time to provide an honest review. We greatly appreciate your feedback and are truly sorry to hear that the cleanliness of our rooms and facilities did not meet your expectations. We apologize for the condition of the bathroom, toilet, sink, and cleanliness of the room that you experienced. We will immediately check and take corrective action on the areas you mentioned to ensure that this does not happen again in the future. We will also ensure that the linen, towels, and bed covers meet higher standards of cleanliness. We are committed to providing greater comfort to each of our guests, and your feedback is invaluable in improving the quality of our services. We hope to have the opportunity to welcome you back with a better experience in the future. Four Star by Trans Hotel