Traveloka (91)
7,0
Pleasant
From 91 reviews
Provided by travelers on
Cleanliness
7,1
Room Comfort
7,2
Meal
7,1
Location
7,4
Service and Facilites
7,3
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Traveler Reviews OYO 2301 Hocky Guest House
Number of reviews per page
20
40
Customer reviews
MD
Mahdy D.
4,5
/10
Reviewed 142 week(s) ago
When I arrived I was told to pay more, it didn't match what was stated in the application, basically all OYO is bad.
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dw
dedy w.
5,1
/10
Reviewed 158 week(s) ago
The receptionist asked for additional money on the grounds that the price on the application was too cheap.
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5 people find it helpful
MI
Muhammad I.
6,2
/10
Reviewed 181 week(s) ago
There is no bath soap and a toothbrush is also not provided.
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Accommodation's Reply
17 Feb 2022
Hi Muhammad, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kisno!
i
ishak
8,5
/10
Reviewed 184 week(s) ago
The problem is that the email is considered not to stay and wants to be charged again.
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2 people find it helpful
FJ
Fery J. F. S. S.
4,8
/10
Reviewed 205 week(s) ago
The rooms are not clean, the AC vibrates for rest so it is disturbed.
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1 people find it helpful
S
Safuaturahman
8,5
/10
Reviewed 215 week(s) ago
In accordance with the wishes and safe environment. In accordance with the budget. Just a suggestion, please pay attention to the air ventilation because the room without air conditioning is quite stuffy and hot.
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3 people find it helpful
Accommodation's Reply
07 Jan 2022
Hi, Safuaturahman! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Budi!
Risa A. R.
9,4
/10
Reviewed 215 week(s) ago
The rooms are clean especially the service is really good. Yesterday, I had left my items and the manager sent my items that were left without anything left behind 🤗🤗🙏 thank you very much ma'am 🙏
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2 people find it helpful
KH
Kun H. P.
6,3
/10
Reviewed 219 week(s) ago
Lumayan lah sesuai harga, air panasnya tidak bisa.
1 people find it helpful
MA
Muhammad A. S. A.
6,9
/10
Reviewed 230 week(s) ago
the staff is friendly, the service is okay .. but the rooms need to be cleaner
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2 people find it helpful
Accommodation's Reply
10 Mar 2021
Hi, Muhammad! Thank you for writing this valuable review. We expect your next experience is nothing less than amazing. Regards, Indah!
sr
saipur r.
Backpacking
9,7
/10
Reviewed 274 week(s) ago
Cheap according to the price of backpackeran children.
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3 people find it helpful
Muhammad Supian
Business
9,7
/10
Reviewed 274 week(s) ago
Very cool.
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3 people find it helpful
Nanda F.
4,8
/10
Reviewed 281 week(s) ago
Dirty is not clean, does not match the picture.
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5 people find it helpful
Yodian Sir Permana Syah Putra
6,0
/10
Reviewed 281 week(s) ago
I ordered for my friend, and my friend said the service was less friendly. When he came straight said he was full without asking or how and also, was asked for a security deposit and said it was returned at check-out, apparently there was no refunded.
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5 people find it helpful
AB
Akhmad B. I.
6,0
/10
Reviewed 282 week(s) ago
Not according to advertising specs. Apparently not air-conditioned
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5 people find it helpful
Irfan Nurcahyo
6,0
/10
Reviewed 284 week(s) ago
Room does not match description. After check-in, you must add a nominal amount because the room is full, even though the booking time is still available.
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2 people find it helpful
r
rusmadi
Medical
6,0
/10
Reviewed 285 week(s) ago
The room was dirty, the bathroom door was loose, the water did not flow in the morning, it was reported that it still did not flow.
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4 people find it helpful
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