Hotel Riu Palace Tropical Bay - All Inclusive

Explore Hotel Riu Palace Tropical Bay - All Inclusive
8,6
Very Good
From 1.003 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

8,8

Traveler Reviews Hotel Riu Palace Tropical Bay - All Inclusive

Number of reviews per page
20
40
Top reviews
Tariq
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The food was excellent , and the RIU Resort tropical Bay was an excellent Stay. There were many activities which the staff and everyone was so polite. I will be coming again sometime next year.
wendy
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful beach, wonderful food. A perfect, relaxing girls trip vacation.
Christina
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My second time in Jamaica and this was my favorite hotel so far! Great staff great food overall 10/10
Maria Angelica
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Beach.
April
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is my second time staying at this property, and it never fails. The staff are some of the most amazing people. Judith who is so very wonderful. She even remembered us from our trip two years ago. She provided the best drink service on the beach. Shanese who always made sure our room stayed clean, and boy did shane and Powell show us great service at the buffet. These people certainly deserve a raise, and to be praised. Thank them for me for all they do. I hope theybare there when we return. Best place ever!
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Jayden Annette
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice ocean view rooms!
Samara Lizbeth
icon-Leisure
Leisure
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beach was beautiful.
Cheyenne
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff made our stay exceptional
Lauren Ashley
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at this resort were AMAZING! Good was what you would expect, but had a huge variety. Our room did have a moisture/mold problem but we were rarely in the room so we made it work. Room service were cleaning your room everyday and sometimes even twice a day, so you always came back to a clean room. Definitely recommend having enough cash on hand, as there’s no ATM on property. Remember to support the locals on the beach and purchase souvenirs from them!
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Lasean
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There were roaches everywhere! I stayed on the second floor and had to kill 4 roaches inside my room. Also when walking around I kept seeing them run up walls and going into other rooms. Other than that the views were amazing and the property itself was nice.
Martina
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Returned for the second time and unfortunately it’s not the same. Strict restaurant restrictions. Only got to visit one restaurant during our week stay. Also some of the staff members were rude. I asked for a paper napkin and he told me he didn’t have any. I asked him if he can take it from the empty table next to me and he said the napkin was accounted for. Also asked for a bottle of water for the baby and he said he didn’t have any. I would have to get it during room service.
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Joy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great amenities great value Beautiful upgrades to the interior as i have been here a few times before CoVID Staff were very pleasant and welcoming Only complaint was toilet backing up but was attended to promptly when front desk was notified. Overall great experience and I will return and refer to others
Ayoela
icon-Leisure
Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff
Lynn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great swim up bar staff! Great pools and beach!
Tiffany
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful stay. The property is on a perfect part of bloody bay. Can't beat the sunsets and the bay is very calm. The property is clean however the lack of elevators caused a lot of problems for me and my partner. Please put in elevators. Also the 24 hour lounge is just blah. The food is mediocre at best. Always old and dried out food. Wish we had a sports bar like on the sister resort. I also wish there were better options for room service menu. The food is so limited. Why not provide burgers and fries and some pasta dishes. Warm dishes for your guest who are feeling unwell or exhausted from climbing 3 flights of stairs in a very humid environment. I think adding a club option would help to provide more options for those who want more luxury. Aside from that we had a great time. And if we see some improvements we will be back in a heartbeat.
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Maya
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Drinks and food were good, not a problem for my trip but property doesn't have elevator. They did ask before just assigning a higher floor
Ericka Ruth
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property was very well taken care of. The rooms were cleaned every day. The staff was wonderful from the house keeping to the security, they were all very friendly and courteous. The beach was exceptionally beautiful. We enjoyed it everyday. The food was great with a great variety. Never boring. We ate mostly at the buffet.
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Bernadette
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Toilet in the room clogs up constantly
Peter
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the moment we arrived, everything felt like a dream. The staff greeted us with genuine smiles and made us feel like family. Our room was spotless, stylish, and had a breathtaking view of the garden —waking up to that every morning was pure magic. The food? Absolutely delicious. Every meal was fresh, flavorful, and served with care. We especially loved the local dishes and tropical cocktails by the pool. Whether we were lounging on the beach, enjoying live music, or just soaking in the sunset, every moment was unforgettable. This hotel made our Jamaican getaway truly special, and we can't wait to come back
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Funsho
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The resort is very nice.
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