7,8
Pleasant
From 6 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

8,4

Meal

8,0

Location

8,8

Service and Facilites

7,6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Napoleon Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 50 week(s) ago
I went by motorbike and the security at the lobby only drove down to basement B1 but did not flow guests to show the elevator to the reception to check in, the basement was dark and narrow and there were many dangerous signs prohibiting approaching, I was scared so I did not dare to go near to find the elevator entrance and the hotel also did not have any instructions or a map of the way, I had to walk along the tunnel path which was very steep and tiring. The soundproofing in the room was poor, I could clearly hear every step outside and vice versa. Everything else was ok.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Sep 2024
Napoleon hotel thanks you for sending us your review. Your comments help us strive to improve our hotel services. We will consider improving the parking garage and soundproofing inside the room. We look forward to welcoming you back next time. Best regards, Napoleon Hotel Nha Trang.
Translated by Google Icon
See original
P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 52 week(s) ago
The hotel is conveniently located, the staff is enthusiastic and attentive. Some rooms are cleaned okay, not very clean, there is still dust and hair on the bed and floor.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Sep 2024
Napoleon hotel thanks you for sending us your review. Your comments help us strive to improve our hotel services. We look forward to welcoming you back next time. Best regards, Napoleon Hotel Nha Trang.
Translated by Google Icon
See original
D***O
icon-origin-TRAVELOKA
8,5
/10
Reviewed 56 week(s) ago
The rooms are clean and ok, the elevator is cramped and can be overloaded if you go during rush hour, the swimming pool is small ^^
Translated by Google Icon
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40