Village Hotel Basingstoke

Explore Village Hotel Basingstoke
8,8
Very Good
From 917 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,2

Traveler Reviews Village Hotel Basingstoke

Number of reviews per page
20
40
Top reviews
Ian
icon-Business
Business
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We arrived late and the evening staff were unbelievably helpful and a special shout out to Zara, a very pleasant lady on the front desk.
Marc
icon-
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean and friendly staff. Room was very comfortable. Gym and pool are awesome. Would absolutely stay again
Iain
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The stay in the hotel was decent, but I would say the staff were not particularly helpful. I asked numerous times about the parking situation at the hotel to be met with disinterest.
William
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room wasn’t cleaned despite putting the sign onto the door the evening before. When going to reception the first morning, the lady on reception was rude and abrupt, with others standing nearby.
Trevor
icon-Business
Business
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is fine as long as you are not put on the second floor which is right above the 24 hour gym they have in the hotel. You will hear everything loud music to running machines etc, the staff seem to know it is an issue but it seems the hotel do not want to fix it. The first night I got very little sleep and they could not move on the second night I got moved to another floor and it was fine
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James
icon-
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent from start to finish. From Zara's warm and friendly welcome to the peaceful environment, I enjoyed the positive vibe, peaceful sleep and great facilities. Would highly recommend and will be back in future
Vanessa
icon-
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice.
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Nigel
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay, small room - but clean, modern and super functional. Great Gym, Starbucks and food onsite
Tracy
icon-with Friends
with Friends
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel with lots of amenities, well stocked bar, and great breakfast buffet. The only downside was the room was quite compact, and we stayed 2 nights and didn’t get fresh towels etc during our stay.
barry
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent
Sandra
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms were lovely. Apart from the glass door separating it from bedroom. It only had privacy glass and could still see person sitting on the toilet. Apart from that everything was fine
ANDY
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Easy check in and the hotel was very clean, modern, with pretty much you could ask for under one roof.
Sarita
icon-with Partner
with Partner
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always had good stay with village before but this time there was problem at check in as I booked through Expedia. Paid through Expedia, and only had to pay for late check out at hotel but they tried to take full stay and the extra payment. They kept saying there was issue as there was insufficient fund in my card but I had already paid for stay. They blamed Expedia for this. Already a bad start to the stay. The rooms itself are good then when it came to the next day, even though we paid for late checkout cleaning staff opened the door while we were sleeping at 11. No knock prior. Overall bad experience this time.
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Carol
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great for an overnight stay, beds very comfortable
Carina
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed only for a night but it was very comfortable and looks amazing!!
Stefan
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel is reasonable, staff are good and rooms are a standard size, beds are very comfy, not the best area but ideal if you want to get the train (10 min walk)
Jason
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Only stayed in room, was nice
Nathaniel
icon-
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The privacy setting for the shower screen didn't work, but at least the window opened to help cool the room down. Comfy enough bed and friendly staff.
Dawn
icon-
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I have no issues with this Hotel it was very clean and presentable. It is also incredibly quiet at night. I would highly recommend.
Daniel
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Cant complain about anything. 5 star
Number of reviews per page
20
40