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People often mention about Mövenpick Surabaya City
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Bedroom (37)
Room Space (33)
Hotel Area (32)
Staff Friendliness (31)
Bathroom (31)
Ambiance (30)
Taste (30)
Accessibility (27)
Check-in/out Time (25)
Distance to City Center (23)
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Traveler Reviews Mövenpick Surabaya City
Number of reviews per page
20
20
40
40
Customer reviews
L***a
Staycation
10,0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the check-in and check-out process is easy, clean, large rooms, comfortable.
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L***a
Staycation
10,0
/10
Reviewed 2 week(s) ago
Friendly staff, clean and comfortable. Strategic location.
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Verified Traveler
6,9
/10
Reviewed 9 week(s) ago
Very noisy location but you can't do much about it. The food is not very good, the quality can be improved.
1 people find it helpful
D***y
Staycation
10,0
/10
Reviewed 10 week(s) ago
The best, 5 stars at a price that is still affordable
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1 people find it helpful
D***a
10,0
/10
Reviewed 11 week(s) ago
Even though we only stayed one day, the room was clean and spacious. The addition of a long sofa was very useful. Overall, it was a pleasant stay.
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1 people find it helpful
i***s
9,7
/10
Reviewed 13 week(s) ago
The room is nice, nice... I like it..
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Verified Traveler
10,0
/10
Reviewed 14 week(s) ago
I love staying here. The staff are extremely friendly and accommodating. All my requests are all done very well. I love the food and the ambiance. I would love to go back again when I visit the town.
2 people find it helpful
Z8
Zulaiha 8.
10,0
/10
Reviewed 16 week(s) ago
Comfortable and very good service.
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Verified Traveler
10,0
/10
Reviewed 20 week(s) ago
Great experience, excellent room and service
3 people find it helpful
A***a
8,5
/10
Reviewed 20 week(s) ago
Clean, good, fast service but the hotel parking is a bit far and access to the hotel is quite a turn.
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P***i
8,8
/10
Reviewed 23 week(s) ago
Nice and pleasant, decorated rooms, beautiful. Food is okay, swimming pool is beautiful and clean.. 💝
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A***A
Business
9,3
/10
Reviewed 30 week(s) ago
bed sheets, pillow cases and bed covers look faded
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3 people find it helpful
A***A
Business
9,6
/10
Reviewed 30 week(s) ago
All the staff, food, location, and view were excellent. The only downside was that the sheets on the bedcover and pillowcases were dull, meaning they weren't white anymore, making them look unclean. Please have the dull sheets, bedcover, and pillowcases replaced with new, clean ones. Thank you.
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1 people find it helpful
J***n
Staycation
9,4
/10
Reviewed 34 week(s) ago
Amazing experience, suggest making the TV into smart TV options.
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herman s.
9,7
/10
Reviewed 35 week(s) ago
suitable for business, also suitable for family events,
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5 people find it helpful
I***I
10,0
/10
Reviewed 36 week(s) ago
Clean room with complete facilities, quiet and peaceful.
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1 people find it helpful
D***a
Staycation
8,0
/10
Reviewed 36 week(s) ago
The hotel staff is friendly and the restaurant + food is delicious
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2 people find it helpful
Mb
Munaliza b. I.
Transit
9,7
/10
Reviewed 40 week(s) ago
The staff is friendly, welcoming and cooperative at customer requests.
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1 people find it helpful
A***d
Staycation
10,0
/10
Reviewed 40 week(s) ago
The room is clean, the service is good, the food is delicious... Recommended
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2 people find it helpful
S***i
10,0
/10
Reviewed 41 week(s) ago
Nice hotel and friendly staff. Strategic location and I’ll stay in this hotel with my son and daughter