Overall Ratings & Reviews Gwango Heritage Resort

Hwange was wonderful. The lodge is on the more rustic side, but it is super nice. The beds are comfortable. Everything is clean. The showers can be temperamental, but there is plenty of hot water (my brother struggled with the shower in their room and to be fair, the showers did a bit of alternating between hot and cold occasionally). The only complaint might be that the walls are thin. But our group took up the whole section where we were so we weren’t bothering anyone else and no one else could hear us. The food was very good, though there were some menu items which they were out of. Most importantly, the staff were super accommodating. They pulled out the green laser and turned off some lights for us to have a better look at the stars. And Brighton gave the best game drive ever. He knew the animals, the birds, the trees… it was like having a science professor driving the truck.

Hwange was wonderful. The lodge is on the more rustic side, but it is super nice. The beds are comfortable. Everything is clean. The showers can be temperamental, but there is plenty of hot water (my brother struggled with the shower in their room and to be fair, the showers did a bit of alternating between hot and cold occasionally). The only complaint might be that the walls are thin. But our group took up the whole section where we were so we weren’t bothering anyone else and no one else could hear us. The food was very good, though there were some menu items which they were out of. Most importantly, the staff were super accommodating. They pulled out the green laser and turned off some lights for us to have a better look at the stars. And Brighton gave the best game drive ever. He knew the animals, the birds, the trees… it was like having a science professor driving the truck.

Elephants drinking from pool were a highlight. Some nicities were missing e.g. soap in communal toilets, hand towels and washcloths in the room, napkins in dining room, formed paths to the rooms

Where do I start?! We stayed for 4 nights and it was just amazing. Every single person was so lovely and kind. Seeing elephants drink from the pool is something I'll remember for the rest of my life. Mahko took us on 3 game drives and his knowledge of the park and the animals is on another level, he's an asset to the lodge. The only negative I have is that we couldn't stay longer than 4 nights. I honestly considered feeding my passport to the elephants so I could stay. The lodges were spacious and lovely, beds so comfy. House keeping come in daily with fresh towels and to make the bed. The managers of the resort were also lovely people, so friendly and welcoming. I fell in love with hwange and without a doubt we will be back. If I could give it 10 stars I would.. I'd live there if I could! I thoroughly enjoyed being stuck at the bar because elephants were blocking the way to our room! Also, chef and the food are top notch too. I honestly can't speak highly enough of the place.

Rooms are nice and are well appointed and staff very friendly. Limited menu for meals but the chef was great to work with on suggestions. Elephants come to drink from the water hole and the pool. East to find in Hwange.

Upgraded from a bush lodge to delux after noting only single beds available although booked for a couple..the price difference was quoted as an extra $30 but when it came to paying was charged an extra $47..no internet available and very limited menu.

Hot water for shower weak, Power supply to rooms weak, USB ports for charging phones did not work. NB The biggest problem is that you have to park your vehicle about 200m from the chalet and have to struggle through the sand with your luggage and every time you need something from the vehicle. VERY INCONVENIENT!! Why not provide parking in front of or behind the chalets, there are ample space.

Enjoyed our stay except we suffered two punctured tires and the staff said they would help arrange us two new tires. It took them 48 hours to do so (meaning we had to extend our stay at the resort), and they charged us $60 per tire, a complete rip-off. I feel like they took the opportunity to exploit us given we would be stranded otherwise. For this reason, I feel disappointed at the service and wouldn't return.

rooms very hot, no fan or back ventilation. Staff very pleasant and helpful Food was good

Enjoyed the stay although they are very much in the process of improving and building new facilities. The staff are friendly and very helpful. Service overall are good. The location great as it is just outside the main entrance into Hwange National Park.The ideal place for rest and relax after a day out in the National Park. All accommodation very clean and well cared for. The food menu are not very big, but foods prepared very tastefully.

Excellent staff, particularly Captain Rogers. The food was also really good.

Excellent staff, game drive over one hour longer just to show us more waterholes, very good food

Well kept, clean, pieceful, linked to nature. Hepful caring staff & owners - best regards to Victor! Convenient location next to the park entrance (Main camp) We loved our stay so much, that we have returned for 2 more nights on our return trip from VF Simple accommodation, but with all basic comfort you need, wish it will stay like this, much better way than some extreemly overpriced "snobbish" places arround.

We had a day and a half to spend here and everything from our pickup in Victoria Falls to our activities went smoothly. The staff are polite and friendly and professional. Although a bit on the primitive side the resort had everything we needed though I would have loved a gin and tonic! And a bedside table. Because of the shortage of cash in Zimbabwe it was disappointing for us that all food and drinks had to be paid in cash. Would have been much more convenient to pay for it all at the end by credit card like most hotels. However the service and quality of food was good. Would definitely come again and maybe try out the deluxe accommodation that they are building.

This is a great little place, just near the main entrance to Hwange National Park. Massimo and his staff were all great -- helpful and friendly.

Gwango is a step up from tents but not quite the air-con chalet experience. Well laid out, very welcoming and a good place to enjoy the Zimbabwe heritage. The camp ajoins Hwange National Park with free roam for the animals so don't be surprised when the elephants come roaming through at 1am looking for water - or not having water in the morning as they have smartly pulled out your chalet water pipe for a drink. The chalets are part tent-part chalet and very hot during the day but cool and close to nature at night. JJ and his team make you welcome and provide good meals as well as a bar and even join the local evening entertainment. An enjoyable stay and good value.

Small houses but unique. Es fehlen Möglichkeiten etwas aufzuhängen .Einen Schrank gibt es auch nicht. Ruhig gelegen.Wlan nur im Lobby Bereich

All the employees are so kind and give you a lot of tips for further trips. Out guide Carlos reached us a lot about the nature in the area.

Sehr schöne und bezahlbare Unterkunft unmittelbar am Eingang des Hwange Nationalparks. Sehr freundliches und hilfsbereites Personal.

Excellent séjour, personnel très sympathique, très bien placé! Très belles chambres, bon restaurant. Il manquait juste du chauffage (nous étions en hiver austral avec des nuits à 4/5°...).