8,8
Very Good
From 173 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,4

Meal

9,0

Location

9,4

Service and Facilites

9,3

People often mention about The Clan Hotel Singapore by Far East Hospitality
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Surroundings (4)
Staff Friendliness (4)
Distance to City Center (3)
Wifi (3)
Room Space (3)
Soundproof (3)
Bedroom (3)
Accessibility (2)
Activity Option (2)
Ambiance (2)
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Traveler Reviews The Clan Hotel Singapore by Far East Hospitality

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Customer reviews
V***u
icon-Staycation
Staycation
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9,1
/10
Reviewed 4 week(s) ago
I wake up late and the cleaning staff usually rings the bell to ask if they are cleaning. I feel a bit bothered, so when I go out, they press the cleaning light. The bathroom drain is not cleaned every day and drains a bit slowly. The other staff are very enthusiastic and friendly. Will come back
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N***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 10 week(s) ago
Good stay. The room was nicely furnished. The jacuzzi at the rooftop makes a lot of loud sound which did not make the experience good. Staff said it was normal and nothing could be done. It's very clear other guests did not feel comfortable with the loud noises as well but sadly the hotel denies any responsibility on it.
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A***s
icon-Leisure
Leisure
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9,4
/10
Reviewed 23 week(s) ago
Great hotel in a good location
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Budi
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10,0
/10
Reviewed 23 week(s) ago
The hotel I will come back to if I go to Singapore, food, cleanliness, facilities, environment
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N***i
icon-Leisure
Leisure
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9,4
/10
Reviewed 24 week(s) ago
If you're bored of the Orchard area and wanted to stay in other areas in Singapore that's still close to many of the famous places without the hustle and bustle this is the perfect hotel for you. I had an incredible stay at The Clan hotel. The vibe and ambiance of this hotel is impeccable. I arrived during sunset and gasped when I saw the beautiful sunset light up the luxurious lobby. I was welcomed with a tea prepared by the tea master, checked in, and loved my room so so much. The room was so chic, so comfortable, and always perfectly clean when I got back to the hotel after a long day. What's even better is just right beside the hotel you can find so many restaurants and bars that opens until late at night. 1000/10 would reccomend to EVERYONE!
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NGUYEN H. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 35 week(s) ago
Highly recommend!!! The hotel is fragrant, clean, fully equipped, friendly staff. The room is soundproof, has an iron, hair dryer, TV connected to YouTube and the view is beautiful beyond words. Near the MRT station and Chinatown, so traveling and shopping are very convenient. If I have the opportunity to visit Singapore, I will still choose The Clan. 🩷
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James F.
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6,2
/10
Reviewed 83 week(s) ago
Staff were confused and seemed to act against one another. On check out, no one mentioned physical check out was unnecessary since the room was prepaid with a voucher. Rooms were too small making occupants trip over bags and squeeze around the bed to reach the toilet.
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Cornelia L.
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9,1
/10
Reviewed 124 week(s) ago
Had a pleasent stay here! Love the room & the facilities.
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Accommodation's Reply
01 Feb 2023
Dear Cornelia, Thank you for taking the time to share your stay experience with us. We are delighted to know that you had a pleasant stay. We look forward to welcome you back again. Warm Regards, Hanny – The Clan Keeper Be One Of Us
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Jodie W.
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9,7
/10
Reviewed 128 week(s) ago
This hotel is great at sticking to the central theme of welcoming their guests into a clan. The tea ceremony, which you can partake in anytime between 10am-6pm (after checking in), sets the mood and makes you feel welcome. They have a great sized gym with programmable workouts that you could follow along. I didn't get a chance to use the pool as it was a very popular spot, but it had great views. It is quite a small pool though, but it looks nice to lounge in. There is also a jacuzzi next to the pool. We got the deluxe room. It was well planned so the space was fully utilised, which doesn't make it feel small. Nice and clean shower area (no bathtub in mine, but the rain shower was nice). The staff were friendly, welcoming and accommodating. Overall great experience and will stay again!
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1 people find it helpful
Accommodation's Reply
16 Jan 2023
Dear Jodie, It is great to hear that you had a pleasant stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon. Warm regards, Juvena Chia - The Clan Keeper Be One Of Us
Chai C. K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 136 week(s) ago
New and nice hotel. Good location!
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Chai C. K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 136 week(s) ago
Repeat visits and feel at home. Smooth and fast check in.
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Ryan Campbell Lebreton
icon-origin-TRAVELOKA
9,7
/10
Reviewed 142 week(s) ago
CLEAN! JUST don't like how the breakfast doesn't offer buffet. But yes otherwise! The place is perfect loving iy.
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Accommodation's Reply
09 Oct 2022
Dear Ryan, Thank you for taking the time to write us a review in this platform. We look forward to hosting you again soon. Regards, Paulo Salazar The Clan Hotel- Be one of us
Ho Ka Y.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 145 week(s) ago
Amazing hotel for staycations as their rooms are pretty and the service is good. Toilets are fitted with bidet which is a very nice touch and the whole room just feels very luxe. Their sky pool and sky gym are also very nice, even though I didn't have the time to use the facilities. Will definitely return!
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Lim J. A.
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8,5
/10
Reviewed 155 week(s) ago
Lovely stay in Grand Premier Room 2701. Managed to get a corner room so two windows with different views. The room came with a complimentary tour of the vicinity by the clan keeper at 4pm. Tour took about 1.5 hours. Service, especially by the clan keeper was fantastic. Room was super comfy, bed and pillows were solid too. TV has Chromecast. Rain shower was awesome too. Pool was a little cold, not sure whether it was because it was cloudy the whole of yesterday. There is a jacuzzi that is heated next to the pool too. Sunset views from the pool was the highlight of the stay. Breathtaking! Breakfast was above average. Could choose one main, plus toast and fruits (free flow) tea, coffee or juice (free flow). Very filling! Main portion was big!
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1 people find it helpful
Accommodation's Reply
08 Jul 2022
Dear Lim, Thank you for taking the time to write us a review on this platform. We look forward to welcoming you again soon. Warmest regards, Paulo Salazar The Clan Hotel- Be One of Us
Tee F. N.
icon-origin-TRAVELOKA
7,2
/10
Reviewed 157 week(s) ago
Good location, awesome service and the room is really well cleaned. Everything is good except their drainage system. Water flows to bedroom after the shower.
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Accommodation's Reply
08 Jul 2022
Dear Tee, Thank you for taking the time to write us a review on this platform. We look forward to welcoming you again soon. Warmest regards, Paulo Salazar The Clan Hotel- Be One of Us
S YK
icon-origin-TRAVELOKA
9,3
/10
Reviewed 165 week(s) ago
Restaurant provides the best food for its price! Go try the “taste of qin” it 's a must! The pool and gym were both out of this world! However some of the pillows were smelly.
1 people find it helpful
Accommodation's Reply
06 May 2022
Dear S YK, Thank you for taking the time to write us a review in this platform. We look forward to welcoming you again soon. Regards, Paulo Salazar The Clan Hotel- Be One of Us
Goh J. Y.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 166 week(s) ago
Great stay at the clan! Just like a den for us to hide away! Will definitely want to come back and stay again!
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Accommodation's Reply
06 May 2022
Dear Goh, Thank you for taking the time to write us a review on this platform. We look forward to welcoming you again soon. Regards, Paulo Salazar The Clan Hotel- Be One of Us
Liu Y. R. J.
icon-origin-TRAVELOKA
6,6
/10
Reviewed 170 week(s) ago
Data leakage from email because of typo from their end. Shower drainage is bad, was standing in a pool of water while waiting for it to drain for 5 mins. The pillows have a weird smell and is too soft. Luckily able to change to latex pillow (of 2 different sizes) for the next night. Location is good if you don't mind cbd area with lots of food options. Service at hotel was great too.
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1 people find it helpful
Accommodation's Reply
05 Apr 2022
Dear Joyce, Thank you for taking the time to write us a review in this platform. We regret to hear that some aspects of your stay fell short of expectations. Rest assured that we will have this checked internally. We hope to host you again in the future. Sincerely, Paulo Salazar Front Office
Janet O. H. Y.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 172 week(s) ago
The room was spacious, comfy and super clean. Staff were really nice too! Enjoyed my stay at The Clan Hotel!
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Aller T.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 173 week(s) ago
Heated toilet seat 👍. Welcome tea and snacks 👏. 5 stars hospitality 😍. Infinity pool and gym 🎉. What else can I say? Probably one of my most satisfying stay in Singapore!
1 people find it helpful
Accommodation's Reply
04 Mar 2022
Dear Aller, Thank you for taking time to write us a review in this platform. We look forward to welcoming you back soon. Regards, Paulo Salazar Front Office
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