Hotel Santika Pasir Koja

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Overall Ratings & Reviews Hotel Santika Pasir Koja

Traveloka (1.613)
Other sources (4)
8,7
Very Good
From 1.613 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,7

Location

8,7

Service and Facilites

8,9

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Staff Friendliness (42)
Bedroom (41)
Taste (41)
Variety (40)
Ambiance (35)
Bathroom (28)
Hotel Area (27)
Accessibility (26)
Check-in/out Time (26)
Distance to City Center (25)
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Traveler Reviews Hotel Santika Pasir Koja

Number of reviews per page
20
40
Customer reviews
P***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Best hotel in Bandung, I will come back again
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Santika Pasir Koja - Bandung. Our hotel is conveniently located, making it easy for all guests to reach us. Warm and heartfelt hospitality is our motto in serving all our guests. The food we serve features Indonesian archipelago cuisine, a unique characteristic of Santika Indonesia. We are committed to always providing the best for our guests in terms of facilities and service. We are delighted to hear that you were impressed with our service. We sincerely hope to welcome you back to Santika Pasir Koja - Bandung again. Sincerely, The Management Team
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Suwandi S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
everything is ok... just the mattress is a bit hard...
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Susanto
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Leisure
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10,0
/10
Reviewed 4 week(s) ago
The hotel is very well maintained and clean, all the staff are very friendly, always greeting and paying attention, the breakfast is very good. The location is close
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Santika Pasir Koja - Bandung. Our hotel is conveniently located, making it easy for all guests to reach us. Warm and heartfelt hospitality is our motto in serving all our guests. The food we serve features the unique flavors of the Indonesian islands, characteristic of Santika Indonesia. We are committed to always providing the best for our guests in terms of facilities and service. We are delighted to hear that you enjoyed our service. We hope to welcome you again in the future. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Convenient hotel location, good cleanliness, and affordable price.
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Santika Pasir Koja - Bandung. Our hotel is conveniently located, making it easy for all guests to reach us. Warm and heartfelt hospitality is our motto in serving all our guests. The food we serve features the unique flavors of the Indonesian islands, characteristic of Santika Indonesia. We are committed to always providing the best for our guests in terms of facilities and service. We are delighted to hear that you were impressed with our service. We sincerely hope to welcome you again at Santika Pasir Koja - Bandung. Sincerely, The Management Team
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W***a
icon-Staycation
Staycation
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10,0
/10
Reviewed 7 week(s) ago
Very satisfied staying at this hotel, hopefully the friendly staff will continue to maintain their hospitality.
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Santika Pasir Koja - Bandung. Our hotel is conveniently located, making it easy for all guests to reach us. Warm and heartfelt hospitality is our motto in serving all our guests. The food we serve features Indonesian archipelago cuisine, a unique characteristic of Santika Indonesia. We are committed to always providing the best for our guests in terms of facilities and service. We are delighted to hear that you were impressed with our service. We sincerely hope to welcome you back to Santika Pasir Koja - Bandung again. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
8,4
/10
Reviewed 10 week(s) ago
Overall, it was good. The hotel was clean and comfortable, and the staff was friendly and helpful. I happened to visit on November 1-2, 2025, and it was raining. The next morning, my car was washed and wiped clean by the hotel staff (free of charge). I originally booked twin beds, but upon check-in, I exchanged them for a king-size bed and was well-served. I added an extra bed for 250,000 Rupiah, which included a breakfast coupon. All amenities were complete (for three people) and clean. I liked this hotel because the bathroom had strong water, was clean, and the pillows were soft and comfortable. Things that were lacking and need improvement: - Noise >> Because I was placed in room 706, close to the elevator, people walking around and voices could be heard very clearly from the room. - Breakfast >> I didn't like it; there were quite a lot of choices, but the taste was lacking. I ate at 8:30 a.m. and many of the rooms were already empty and hadn't been refilled. Second, I tried the snails, and they were a bit smelly (fishy and putrid, making me want to vomit); the fried fish wasn't very fresh either (it was mushy and had a foul odor, making it inedible). Hopefully, the food at the restaurant will be better.
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Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for sharing your experience staying at Santika Pasir Koja - Bandung. Our hotel is conveniently located, making it easy for all guests to reach us. Warm and heartfelt hospitality is our motto in serving all our guests. The food we serve features Indonesian archipelago cuisine, a unique characteristic of Santika Indonesia. We are committed to always providing the best for our guests in terms of facilities and service. We are delighted to hear that you were impressed with our service. We sincerely hope to welcome you back to Santika Pasir Koja - Bandung again. Sincerely, The Management Team
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D***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
My favorite hotel in Bandung, strategic access
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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E***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Nice hotel, friendly staff, comfortable and delicious food...parked the car in the morning but it turned out the car had been wiped.... best
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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U***e
icon-Staycation
Staycation
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10,0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly and kind... The service is satisfactory. Thank you Santika, keep it up.
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Accommodation's Reply
01 Nov 2025
Dear Management, Thank you for your wonderful review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you back again soon. Best regards, Management
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melany
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
The hotel is clean and well-maintained. The breakfast menu could be improved. I stayed there for six days and only had a different fried rice. But overall, the service was excellent. Thank you.
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2 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We have reviewed your concerns regarding breakfast and have forwarded them to the relevant department. We will continue to work on improving them. We look forward to welcoming you back again. Thank you. Hotel Management
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D***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Favorite staycation hotel in Bandung
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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d***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
Breakfast is good, clean room, good staff
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Accommodation's Reply
01 Nov 2025
Thank you for your positive review of our hotel. We hope you enjoyed your stay. Thank you. Hotel Management
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d***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
The service is good, complaints are responded to quickly, breakfast is good
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Dear Management, Thank you for your wonderful review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you back soon. Best regards, Management
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S***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 19 week(s) ago
The hotel staff is very friendly, always greeting guests warmly and familiarly. The service is good. The breakfast service is friendly and warm. They are very accommodating to any needs. The menu and fruit are fresh.
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Accommodation's Reply
13 Sep 2025
Dear Sir/Madam, Thank you for your review, especially regarding the quality of our service. We assure you that you will have a better experience in the future. Sincerely, Management
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Juliani
icon-origin-TRAVELOKA
10,0
/10
Reviewed 21 week(s) ago
Nice interior, simply but elegant, friendly staff. Not big room but have good light , desk and safety box, not really good soundproof but with that price is worthy and recommended Many variants breakfast and good tasted
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Accommodation's Reply
20 Aug 2025
Dear Mr. / Ms. Juliani Warmest Greeting From Hotel Santika Pasirkoja Thank you for taking the time to share your feedback. We are very happy to be able to serve you while breakfast time with us and provide a positive experience We hope welcome you back to our hotel very soon. Sincerely, Management
D***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
Quite comfortable and strategic location.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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I***A
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
Reasonable price for such a hotel, worth it! Awesome, bro. Keep improving the service and facilities 👍
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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D***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 26 week(s) ago
The hotel is comfortable for a staycation during school holidays.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your visit and we hope to see you again soon. Sincerely, Management
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C***o
icon-origin-TRAVELOKA
9,7
/10
Reviewed 27 week(s) ago
Nice hotel, but it would be better to inform at check-in if there is renovation work at that time,
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We apologize if there was anything that disturbed your comfort during your stay. We have taken your feedback seriously and will ensure that it will not happen again in the future. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management
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D***e
icon-origin-TRAVELOKA
8,5
/10
Reviewed 29 week(s) ago
The breakfast is delicious, I will keep coming here when I have a holiday.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your review. We assure you that you will have a better experience in the future. Sincerely, Management
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Number of reviews per page
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