8,5
Very Good
From 595 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,6
Meal
8,2
Location
8,7
Service and Facilites
8,6
People often mention about favehotel Ketapang
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Staff Friendliness (21)
Bathroom (18)
Bedroom (17)
Ambiance (16)
Room Space (15)
Surroundings (14)
Hotel Area (14)
Distance to City Center (13)
Check-in/out Time (13)
Wifi (12)
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Traveler Reviews favehotel Ketapang
Number of reviews per page
20
40
Customer reviews
Af
Anisa f. m.
Leisure
10,0
/10
Reviewed 1 week(s) ago
The service is friendly, the room is very clean and close to the mall, and the staff are very friendly, so it's a pleasure to stay here 🤗
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Accommodation's Reply
05 Aug 2025
Dear Ms. Anisa, Thank you for your excellent review. We are so glad you had a wonderful experience. Our staff will be delighted to read what you have to say. We prioritize the experience and comfort of our guests, and your review reaffirms the hard work we put in every day. We are so grateful for your excellent review and look forward to welcoming you back. Best regards, Hotel Manager, Johnson U.S.
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AH
Ajeng H.
Business
9,0
/10
Reviewed 2 week(s) ago
The hotel's location is very strategic, as it's integrated with a mall and has numerous food vendors nearby. The only downsides are the lack of windows in the rooms and the limited breakfast menu. However, cleanliness is quite good, the rooms are cool, and the Wi-Fi is good. So far, I've had no complaints during my four-night stay here.
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Accommodation's Reply
04 Aug 2025
Dear Ms. Ajeng, Thank you for your excellent review. We are so glad you had a wonderful experience. Our staff will be delighted to read what you have to say. We prioritize the experience and comfort of our guests, and your review reaffirms the hard work we put in every day. We are so grateful for your excellent review and look forward to welcoming you back. Best regards, Hotel Manager. Johnson U.S.
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N***r
Business
9,7
/10
Reviewed 3 week(s) ago
Very comfortable. Recommended for those staying in Ketapang. If you get bored in your room, you can also go to the mall. The hotel is located inside a mall.
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Accommodation's Reply
28 Jul 2025
Dear Sir/Madam, Thank you for your excellent review. We are so glad you had a wonderful experience. Our staff will be delighted to read what you have to say. We prioritize the experience and comfort of our guests, and your review reaffirms the hard work we put in every day. We are so grateful for your excellent review and look forward to welcoming you back. Best regards, Hotel Manager, Johnson U.S.
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A***h
Staycation
9,1
/10
Reviewed 5 week(s) ago
Although the room lacks windows for air circulation, it's not stuffy at all.
The wet toilet is a bit of a hassle, and the toilet exhaust takes more than a day and a night to dry the wet floor.
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Accommodation's Reply
28 Jul 2025
Dear Sir/Madam, Thank you for your excellent review. We are so glad you had a wonderful experience. Our staff will be delighted to read what you have to say. We prioritize the experience and comfort of our guests, and your review reaffirms the hard work we put in every day. We are so grateful for your excellent review and look forward to welcoming you back. Best regards, Hotel Manager, Johnson U.S.
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mb
muhammad b. p.
Business
10,0
/10
Reviewed 12 week(s) ago
The hotel is clean, the receptionist is friendly. Fave Hotel in all of Indonesia the best.
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Accommodation's Reply
22 May 2025
Dear Mr. Muhammad b. P, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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A***i
10,0
/10
Reviewed 15 week(s) ago
Double check the kettle is working or not. Overall best.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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E***o
8,5
/10
Reviewed 15 week(s) ago
clean and tidy room..access to airport and city center is close
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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h***h
10,0
/10
Reviewed 18 week(s) ago
Friendly staff, easy access and delicious food and drinks.
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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WH
WIDIYA H.
8,5
/10
Reviewed 19 week(s) ago
Good because it's in a mall with easy access.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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WH
WIDIYA H.
8,5
/10
Reviewed 19 week(s) ago
Good because it's in a mall with easy access.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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WH
WIDIYA H.
8,5
/10
Reviewed 19 week(s) ago
Good because it's in a mall with easy access.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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WH
WIDIYA H.
8,5
/10
Reviewed 19 week(s) ago
It's good because it's in a mall so it's easy to access everywhere.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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s***u
9,4
/10
Reviewed 22 week(s) ago
clean
only food absorption is lacking
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Accommodation's Reply
13 Mar 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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y***e
Business
9,4
/10
Reviewed 24 week(s) ago
The hotel is clean, comfortable and the staff is friendly.
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Accommodation's Reply
26 Feb 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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AN
Awandha N. H.
Medical
9,1
/10
Reviewed 24 week(s) ago
Very comfortable, next trip to Ketapang, I will definitely go there again
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Accommodation's Reply
24 Feb 2025
Dear Mr. Awandha, Thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be very happy to read what you have written. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Warm Regards, Hotel Manager. Johnson US
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Taupan A. P.
Business
8,9
/10
Reviewed 24 week(s) ago
Stayed in a Junior Suite type room, the room is quite comfortable, but there are no windows. Maybe because of its location inside the Mall, easy access to find entertainment such as Cinema, breakfast is delivered to the room like catering, the menu lacks variety of side dishes and the taste is also standard. Overall quite satisfied staying here. 😊👍
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr. Taupan, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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D***a
Business
8,2
/10
Reviewed 25 week(s) ago
The hotel is comfortable and finding food is not easy because there are many places to buy food.
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Accommodation's Reply
18 Feb 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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D***a
Business
8,2
/10
Reviewed 25 week(s) ago
The hotel is comfortable and finding food is not easy because there are many places to buy food.
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Accommodation's Reply
17 Feb 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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D***a
Business
8,2
/10
Reviewed 25 week(s) ago
The hotel is comfortable and finding food is not easy because there are many places to buy food.
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Accommodation's Reply
24 Feb 2025
Dear Mr. Taupan, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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DK
Dwijaya K.
Leisure
8,2
/10
Reviewed 25 week(s) ago
It's a shame that when the lights went out there wasn't a generator nearby so the electricity went out too.
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Accommodation's Reply
24 Feb 2025
Dear Mr. Dwijaya, Thank you for bringing this issue to our attention. We apologize for the unpleasant experience you had. We apologize on behalf of Favehotel Ketapang. We always aim to provide an exceptional experience for our guests. We are very sorry when we are unable to achieve that goal! Thank you for taking the time to bring this to our attention. You deserve better. Please feel free to contact us at your leisure so we can make it right. Best regards, Johnson US Hotel Manager.
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Number of reviews per page
20
40
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