Arriving at the location, the receptionist is not in place. As soon as he arrived, he wasn't friendly at all, instead he grumbled, asked to fix the car park in an impolite manner, even though that was our position, we had just arrived, we hadn't unloaded our luggage yet. Until the room there are no towels, no soap, toothbrush, toothpaste. Finally, forced to find 2 towels, that's all because you have to fight with us first. The shower hose is not connected, the blanket inside is torn. Very disappointed.