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Traveler Reviews PORTA by Ambarrukmo
Number of reviews per page
20
20
40
40
Customer reviews
Ra
Raysa a.
9,7
/10
Reviewed 21 hour(s) ago
Who in Jogja doesn't know about this great hotel? Because I know about it, I chose to bring a friend to stay here! Thank you.
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T***a
Transit
9,1
/10
Reviewed 1 day(s) ago
Comfortable room, clean bathroom, strong water.
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r***a
Leisure
8,8
/10
Reviewed 6 day(s) ago
Because it's close to UGM, I can jog around the campus in the morning. Thank you for allowing me to check out a little late.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your positive review. We wholeheartedly agree with your review regarding our convenient location near UGM University. We hope that PORTA by Ambarrukmo will remain your primary accommodation in Yogyakarta for many years to come. We look forward to welcoming you again soon. Thank you, Nur Hidayati, Hotel Manager.
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G***t
9,7
/10
Reviewed 6 day(s) ago
The hotel is strategically located on the main road. The staff is friendly, the pool is on the rooftop, and the breakfast is good. The deluxe room for two is quite spacious, with two soft pillows, and the mattress is comfortable, so it doesn't cause back pain.
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+3
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your kind review. We are delighted that you had a wonderful experience during your stay at PORTA by Ambarrukmo. Thank you for your appreciation of our food, rooms, and staff service. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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R***f
Leisure
8,2
/10
Reviewed 6 day(s) ago
Very comfortable stay in a convenient location in Yogyakarta. Friendly and helpful staff. We were mostly on the run doing tourist stuff, but slept very comfortably and enjoyed visiting the upstairs lounge for drinks and live music. The last night in town we had some lovely beers and lounged on beanbag chairs! Only wish the pool was open later. It looked very inviting and had a great view of the town, but closed at 7:00. Otherwise, great stay!
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Accommodation's Reply
21 Aug 2026
Dear Guest.,
Warmest greetings from PORTA by Ambarrukmo.
We are glad to know that overall you had a pleasant stay with us. We truly appreciate your kind feedback.
It would be our great pleasure to be able to welcome you back again at PORTA by Ambarrukmo in the near future.
Cheers
Nur Hidayati
Hotel Manager
A
Aymawati
Leisure
10,0
/10
Reviewed 6 day(s) ago
The service is excellent and the customer service is excellent. The location is close and clean.
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Accommodation's Reply
21 Aug 2026
Dear Ms. Aymawati, Warm greetings from PORTA by Ambarrukmo. Thank you for your review. We are delighted that you had a wonderful experience during your stay. We will share your review with our staff so they can continue to provide the best service to our guests. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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J***i
Leisure
10,0
/10
Reviewed 1 week(s) ago
Full service and friendly staff, staying 2 nights was very impressive.. Request for anniversary wedding decorations was also decorated in the room very impressive.. Thank you to the PORTA Team. Always success 🤞🙏🏻
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your review. We are delighted that you had a positive experience during your stay. We will share your feedback with our staff so they can further improve our services for all guests. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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Verified Traveler
Business
10,0
/10
Reviewed 2 week(s) ago
Clean, comfortable, and will book here again next time.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your review. We are delighted that you had a positive experience during your stay. We will share your feedback with our staff so they can further improve our services for all guests. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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A
Aymawati
Leisure
10,0
/10
Reviewed 2 week(s) ago
Friendly service, clean place, easy to reach location.
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Accommodation's Reply
15 Aug 2026
Dear Ms. Aymawati, Warm regards from Porta by Ambarrukmo Hotel. Thank you for your review. We are delighted that you had a pleasant experience during your stay. We will share your feedback with all our staff so that they can continue to provide the best service to our guests. We hope to welcome you back to Porta by Ambarrukmo again. Sincerely, Nur Hidayati, Hotel Manager
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NH
Nur H. K.
Staycation
9,7
/10
Reviewed 2 week(s) ago
I stayed at Porta By Ambarukmo while accompanying my child during their freshman year at UGM. The hotel was comfortable, the facilities were good, the room and toilet were clean... It was definitely worth it 🫰. I'd love to stay here again sometime 🫠
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Dear Mr. Nur H.K., Sincerely yours from Porta by Ambarrucmo. Thank you for your review. We are delighted that you had a positive experience during your stay. We will share your review with our staff so they can continue to provide the best possible service to our guests. We hope to welcome you back to Porta by Ambarrucmo again. Thank you. Nur Hidayati, Hotel Manager
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Verified Traveler
10,0
/10
Reviewed 3 week(s) ago
Very comfortable, next time I will come here again, the service is also very good, the room is clean, highly recommended.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your review. We are delighted that you had a positive experience during your stay. We will share your feedback with our staff so they can further improve our services for all guests. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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ML
Martha L. S.
Business
9,4
/10
Reviewed 3 week(s) ago
A hotel located near Gadjah Mada University (UGM). It's a strategic location for a visit to UGM. The staff are very friendly and helpful, from the front desk to reservations and cleaning. The rooms are clean, and the beds and pillows are very comfortable. I haven't tried the pool yet, but I would definitely return to this hotel again.
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Accommodation's Reply
15 Aug 2026
Dear Ms. Martha L.S., Greetings from PORTA by Ambarrukmo. Thank you for your kind review. We wholeheartedly agree with your review regarding our location near Kuomintang University. Thank you also for your appreciation of our staff's service. We hope that PORTA by Ambarrukmo will continue to be your primary accommodation in Yogyakarta. We look forward to welcoming you again soon. Thank you, Nur Hidayati, Hotel Manager.
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N***y
9,7
/10
Reviewed 3 week(s) ago
I had a good rest. The room was comfortable and close to UGM, not far from the mall and Tugu station. The Porta team was friendly and very helpful. Thank you.
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your wonderful review. We wholeheartedly agree with your review regarding our convenient location near Kuomintang University. Thank you also for your appreciation of our staff's service. We hope that PORTA by Ambarrukmo will continue to be your primary accommodation in Yogyakarta. We look forward to welcoming you again soon. Thank you, Nur Hidayati, Hotel Manager.
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Fera E.
Business
10,0
/10
Reviewed 4 week(s) ago
I’ve stayed a few times and always love everything about Porta. Keep it up! ☺️🙏🏼
1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Fera E.,
Warmest greetings from PORTA by Ambarrukmo.
We are glad to know that overall you had a pleasant stay with us. We truly appreciate your kind feedback.
It would be our great pleasure to be able to welcome you back again at PORTA by Ambarrukmo in the near future.
Cheers
Nur Hidayati
Hotel Manager
o***a
10,0
/10
Reviewed 4 week(s) ago
The staff from the front desk to the housekeeping staff were all friendly, the room was ok and spacious, the lights and bathroom worked well, the cleanliness was good, I liked the design. As a flip-flop lover, I liked the hotel slippers 😁. A suggestion might be to provide a laundry bag, but if the concept is to reduce plastic waste, it's good... Thank you.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your review. We are delighted that you had a positive experience during your stay. We will share your feedback with our staff so they can further improve our services for all guests. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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o***a
Leisure
10,0
/10
Reviewed 4 week(s) ago
The staff from the front desk to housekeeping were all friendly, the room was ok and spacious, the lights and bathroom worked well, the cleanliness was good, I liked the design. As a flip-flop lover, I liked the hotel slippers 😁. Suggestions might include providing laundry bags, but if the concept is to reduce plastic waste, it's good. Thank you.
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2 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Guest, This is PORTA by Ambarrukmo Hotel. Thank you so much for your valuable review. We are delighted to know you had a pleasant stay. We will share your feedback with all our staff to ensure we provide the best possible service. We look forward to welcoming you back to PORTA by Ambarrukmo Hotel. Thank you! Sincerely, Nur Hidayati, Hotel Manager
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V***g
Leisure
9,0
/10
Reviewed 5 week(s) ago
The hotel is nice although it was crowded with a sports team (Kai Volleyball) who did not respect other guests' privacy and quietness. The hotel employees unfortunately didn't do anything about it. We did not feel very welcome as a consequence. Most employees have basic English, and communication was sometimes difficult even with the front desk. Meals were good, and the driving service was also great.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest,
Warm greetings from PORTA by Ambarrukmo.
Thank you for choosing PORTA by Ambarrukmo as your preferred accommodation in Yogyakarta and for taking the time to share your experience with us.
We sincerely apologize that our service did not meet your expectations. We will take your feedback seriously and conduct an evaluation to improve our services and ensure a better experience for our guests in the future.
We sincerely hope to have the opportunity to welcome you back on your next visit to Yogyakarta.
Warm regards,
Nur Hidayati
Hotel Manager
AS
Amanda S.
Business
10,0
/10
Reviewed 5 week(s) ago
I've stayed here twice, and I think it's the most comfortable and closest hotel to the Gadjah Mada University area. There are also plenty of restaurants and food stalls nearby, so you'll have no trouble getting hungry. The service is also excellent and friendly. I'll definitely stay at this hotel if I'm heading to the UGM or UNY campuses.
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Accommodation's Reply
30 Jul 2026
Dear Ms. Amanda S., Sincerely yours, PORTA by Ambarrukmo Hotel. Thank you for your wonderful review. We wholeheartedly agree with your review regarding our location near UGM University. We hope that PORTA by Ambarrukmo will continue to be your choice of accommodation in Yogyakarta. We look forward to welcoming you again soon. Thank you, Nur Hidayati, Hotel Manager.
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M***s
Leisure
9,7
/10
Reviewed 5 week(s) ago
I lost my watch after checking out. They let me go back upstairs, and the housekeeping staff even helped me move the bed to look for it. It turned out the watch was in the car, which was using valet at the time, and it wasn't missing. Really appreciated.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your review. We are delighted that you had a positive experience during your stay. We will share your feedback with our staff so they can further improve our services for all guests. We hope to welcome you back to PORTA by Ambarrukmo again. Thank you, Noor Hidayati, Hotel Manager.
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Verified Traveler
Business
10,0
/10
Reviewed 5 week(s) ago
If there's an event near the UNY or UGM campuses, Porta is always the choice. Its location is close to campus and the service is quite satisfactory.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Warm greetings from PORTA by Ambarrukmo. Thank you for your wonderful review. We wholeheartedly agree with your review that our location is close to UGM and UNY. We hope that PORTA by Ambarrukmo will be your primary accommodation in Yogyakarta for many years to come. We look forward to welcoming you again soon. Thank you, Nur Hidayati, Hotel Manager.