Guests who have booked rooms well in advance and according to schedule should be given priority.

Very satisfying service and stay experience.

Food and cleanliness are perfect for a family vacation.

comfortable and clean hotel.. hotel staff are also friendly 😊

Friendly staff, comfortable atmosphere, delicious food...

The hotel staff were very friendly and helpful during the check-in process.

The hotel staff were very friendly and helpful during the check-in process.

A good hotel for the price, but food prices are quite high for Bengkulu. The room's soundproofing is poor, and noise from the next room and outside is clearly audible.

The hotel is really good. Mercure standard of course.

More friendly during the check-in process

Quite comfortable, close to the city center.

It was very pleasant to rest in this hotel👍

friendly hotel staff and good service, okay room facilities

Customer Service Level to Customers

Always a fun staycation at Mercure Bengkulu

The sunset view is really beautiful

Neat and very clean hotel

Friendly staff, clean, comfortable rooms

friendly staff from the reception, clean rooms

the price is to pricey, with the facility have