Dusit Thani Laguna Singapore

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8,7
Very Good
From 85 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

9,1

Location

8,1

Service and Facilites

8,8

People often mention about Dusit Thani Laguna Singapore
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Ambiance (8)
Staff Friendliness (7)
Soundproof (7)
Check-in/out Time (6)
Room Space (6)
Bedroom (6)
Bathroom (6)
Hotel Area (6)
Family Friendly (5)
In-house Restaurant (5)
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Traveler Reviews Dusit Thani Laguna Singapore

Number of reviews per page
20
40
Customer reviews
ianleesc
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Very spacious, clean, and comfortable room. The whole hotel was very clean. Buffet breakfast and lunch were full of varieties. Hotel staff were professional and friendly.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
Nice place but lack of F&D, good for family
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G***t
icon-origin-TRAVELOKA
9,4
/10
Reviewed 22 week(s) ago
It was a delightful short staycation! Definitely would recommend to others
1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,9
/10
Reviewed 27 week(s) ago
is good, restaueant has amazing view. but hotel location is so far away, only convenient for the airport and shopping at jewel. pool is massive and nice. surrounding area is still underconstruction so its not as cozy on the road leading to the hotel
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Suriani S.
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Staycation
icon-origin-TRAVELOKA
9,6
/10
Reviewed 33 week(s) ago
The front desk staff Ms. Salwa was super friendly and helpful. She helped me in my room upgrade from Deluxe Room Pool View to the Patio Pool on level 1. She was quite nice to talk to & had a pleasant personality. The whole staff in the Hotel was also very friendly, from the Concierge to the room service staff. The swimming pool was huge and my kids had such a great time and really had so much fun swimming in it. I especially like that the room had a bidet. I would definitely love to come again with my family next time when I want to book a staycation. 😊
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2 people find it helpful
Duke R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 56 week(s) ago
Amazing looking hotel, framed by a championship golf course. The pool was amazing and the restaurant food and staff top notch. Will definitely choose to stay longer next time I am in Singapore.
1 people find it helpful
W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 60 week(s) ago
Happy and Enjoy because the room is clean
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putri
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 78 week(s) ago
A 5-star hotel can only be justified by how great they handle their customers, not only when everything goes well but especially when everything goes wrong. We got a room (king deluxe with patio) that was facing construction (this is the room we paid for, we didn't know there was construction at the time). As soon as I opened the patio, I got an asthma attack. Kumar, the concierge, helped us to get a prompt solution and worked with the hotel team and the Duty Manager to revive the room, doing deep cleaning and providing a better room due to my condition. I can say Kumar has really gone the extra mile, beyond his responsibility, to make sure we have a nice, comfortable, enjoyable stay! And has been extremely helpful to make sure everything is up to our standard of expectations. I hope Dusit Thani management gets to read this review and give appreciation and promotion he deserves. He's such a great asset to have, someone who is wholeheartedly dedicated to the job. This isn't the first Dusit we stayed at, but this is the best so far. Sincerely, Your happy loyal customer.
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1 people find it helpful
f***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 81 week(s) ago
Highly recommended for those who need a hotel around Changi. Spacious & luxurious rooms.
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2 people find it helpful
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 95 week(s) ago
We went to the bar and celebrated my birthday dinner. The food was delicious, and the service rendered by Maureen and Benjamin was GREAT! The hotel environment was nice too! The front desk lady was super helpful and always smiling :) Thank you!
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Dewi A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 95 week(s) ago
The location is near from Changi, but still we need to order taxi or gojek/ grab to bring us everywhere. The hotel doesn't provide the Shuttle from/to Changi. The public transport station for MRT or bus is faraway. So the online taxi still the one choice. The restaurant's menu is limited. The same menus for our stay from day 1 to 3. The staffs were helpful and so kind.
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1 people find it helpful
Nur
icon-origin-TRAVELOKA
9,7
/10
Reviewed 102 week(s) ago
Definitely will return. The staff from Concierge to Receptionist to Housekeeping are all well-mannered. Their service quality has been one of the best in SG thus far. I will surely return.
1 people find it helpful
Priska F. S.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 134 week(s) ago
The room is really spacious, clean, and nice. The swimming pool is also very big and clean! The only downside is probably that there was a distinct smell in the bedroom. But overall, it was a great experience staying in the hotel!
1 people find it helpful
Erwin H.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 142 week(s) ago
This is my new experience in singapore, I usually choose hotels near the city. But this time I was seduced by the beautiful architecture and beautiful golf course at online travel application. Unfortunately I only have 1 night here, haven't had time to enjoy all the facilities here. There is no kids club here. All good, including the food. I will come back here if there is a schedule to SG.
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3 people find it helpful
Accommodation's Reply
25 May 2023
Dear Erwin Handoko, Thank you for staying with us and for providing us with an excellent rating. Thank you for highlighting the excellent experience you enjoyed during your recent staycation, we look forward to welcoming you again soon for a memorable experience when you are in Singapore. Graciously yours, Dusit Thani Laguna Singapore
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Siti I.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 142 week(s) ago
The hotel is clean, it's just difficult to transport, you really have to take a taxi, and the area around the hotel is still under construction, so it's not pleasing to the eye. I don't know how many years it will take until it's ready, it's hard to find food, and what makes it uncomfortable again. I happened to be on my period and it leaked onto the sheet in the room, then I was fined $250 Sin on the grounds that the sheet had to be thrown away and bought new because the bloodstains couldn't come off.
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1 people find it helpful
Accommodation's Reply
26 May 2023
Dear Khun Siti Indayani, Thank you for staying with us and for taking the time to provide us with your review. We regret to hear your experience did not meet expectations, please allow us to extend our sincere apologies for the disappointment caused by a stay that fell short of your expectations. We hope that this occasion will not mar your impression of us and we hope to have another opportunity to welcome you back again. Graciously yours, Dusit Thani Laguna Singapore
PUTRI P. P. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 142 week(s) ago
Luar biasa pelayanan baikk sangat baik.. tempat nyaman sekali. Luar biasa guyss
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Accommodation's Reply
26 May 2023
Dear Khun Putri Paramitha Ps, Thank you for staying with us and for providing us with an excellent rating. We look forward to welcoming you again for another memorable experience soon. Graciously yours, Dusit Thani Laguna Singapore
paulus l.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 163 week(s) ago
Very nice hotel, very clean, and good facilities. My family very like with smimming pool and room with a pool view. Very recommended who want to relax in here. For next, may be accommodation transportation must be better, because it must go with taxi for tourist and only by car to come here. But overall, I like Dusit Thani hotel Singapore.
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Accommodation's Reply
31 Dec 2022
Dear Khun Paulus, Thank you for staying with us and for providing us with an excellent rating. We provide shuttle bus services to the nearest MRT Station at Changi City Point (Expo Mrt), Jewel Airport, as well as Sands Expo & Convention Centre (MBS). We look forward to welcoming you and your family again for another memorable experience soon. Graciously yours, Dusit Thani Laguna Singapore
Tryoso W. K.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 165 week(s) ago
Extraordinary place, the swimming pool and golf view was amazing. Room was huge and luxury. The breakfast was excellent. Receptionist was welcoming. Everything was just great. Thank you. Hope to comeback.
3 people find it helpful
Accommodation's Reply
14 Dec 2022
Dear Khun, Thank you for staying with us and for providing us with a near perfect rating. Thank you for highlighting the excellent service you enjoyed during your recent staycation and we look forward to welcome you on your next visit! Graciously yours, Dusit Thani Laguna Singapore
Z
icon-origin-TRAVELOKA
8,5
/10
Reviewed 177 week(s) ago
Great place. Free parking, really out from the buzzing things around. Just a small negative point which is the construction beside the resort which will take years to finish. But it doesn't affect the quality of stay. Greenhouse looks fantastic so try their lunch and high tea.
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Accommodation's Reply
03 Oct 2022
Dear Khun Ziyu, We are delighted to know that you had a great experience and are humbled to receive your compliments. You may be interested to know that the works outside our vicinity are for constructing a four-in-one rail and bus depot, which is said to be the world’s first. Fortunately, the soundproofing has been excellent, and I am glad that the experience you had, like many of our guests, remained enjoyable. Thank you for sharing your review, and we look forward to welcoming you back for another stay and dining session in the near future. Graciously yours, Dusit Thani Laguna Singapore
Sutedjo T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 179 week(s) ago
The rooms are big and are in a quiet location. Especially close to the airport, a good recommendation for staying with family 👍
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2 people find it helpful
Accommodation's Reply
03 Oct 2022
Dear Sutedjo, Thank you for providing us with an excellent rating. We are delighted to know that you had a great experience and we look forward to welcoming you back again. Graciously yours, Dusit Thani Laguna Singapore
Number of reviews per page
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