Overall Ratings & Reviews favehotel Prabumulih - South Sumatera
Explore favehotel Prabumulih - South Sumatera
Traveloka (397)
7,9
Pleasant
From 397 reviews
Provided by travelers on
Cleanliness
7,8
Room Comfort
7,7
Meal
7,7
Location
8,1
Service and Facilites
7,9
People often mention about favehotel Prabumulih - South Sumatera
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Bedroom (10)
Surroundings (6)
Staff Friendliness (6)
Soundproof (6)
Bathroom (6)
Distance to City Center (4)
Family Friendly (4)
Wifi (4)
Check-in/out Time (4)
Ambiance (4)
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Traveler Reviews favehotel Prabumulih - South Sumatera
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Customer reviews
R***l
6,2
/10
Reviewed 2 week(s) ago
musty smell in the room from the sheets and mattress
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Accommodation's Reply
21 Jul 2025
Dear R*I. Warm greetings from Favehotel Prabumulih. I am very grateful for your comments. Of course, I am very sorry and apologize that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back again for a more enjoyable experience. Best regards, Asri Imran, Hotel Manager.
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G***t
7,0
/10
Reviewed 3 week(s) ago
The room is ok, the facilities are lacking, breakfast is not varied, just what is needed
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Accommodation's Reply
21 Jul 2025
Dear G*t. Warm greetings from Favehotel Prabumulih. Thank you for your comments. I am very sorry that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back for a more enjoyable experience. Best regards, Asri Imran, Hotel Manager.
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R***a
Business
8,2
/10
Reviewed 3 week(s) ago
food standards and taste, room sweeping is not very clean
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Accommodation's Reply
21 Jul 2025
Dear R*a. Warm greetings from Favehotel Prabumulih. I am very grateful for your comments. Of course, I am very sorry and apologize that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back again for a more enjoyable experience. Best regards, Asri Imran. Hotel Manager.
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R***a
8,2
/10
Reviewed 3 week(s) ago
The rooms are cramped, the food isn't very clean, the food isn't varied and the taste is lacking... everything else is okay.
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Accommodation's Reply
21 Jul 2025
Dear R*a. Warm greetings from Favehotel Prabumulih. I am very grateful for your comments. Of course, I am very sorry and apologize that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back again for a more enjoyable experience. Best regards, Asri Imran. Hotel Manager.
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R***a
8,1
/10
Reviewed 7 week(s) ago
The room is not soundproof enough. So the voices of people from outside the room can be heard clearly. Incidentally, when we stayed there were many children from other guests, so it was quite disturbing to our comfort while resting.
The bathroom also when taking a shower, the water came out to the front of the bathroom door.
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Accommodation's Reply
19 Jun 2025
Dear, R*a. Warm greetings from Favehotel Prabumulih and we greatly appreciate the comments that have been given. On behalf of the management of Favehotel Prabumulih, I would like to apologize and deeply regret that your experience staying at our hotel has not met your satisfaction. The input that you have mentioned above will be conveyed to the relevant department for future improvements. Thank you for staying at Favehotel Prabumulih and I look forward to welcoming you back again in the future for a more pleasant experience. Best regards, Asri Imran. Hotel Manager.
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I***n
8,7
/10
Reviewed 7 week(s) ago
The bathroom smells a bit. The sheets are musty and stained, the towels are musty. The soap/shampoo is not refilled, so it's empty. There is only toilet tissue. Hopefully the cleanliness and readiness of the room will be improved.
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Accommodation's Reply
19 Jun 2025
Dear, I*n. Warm greetings from Favehotel Prabumulih and we greatly appreciate the comments that have been given. On behalf of the management of Favehotel Prabumulih, I would like to apologize and deeply regret that your experience staying at our hotel has not met your satisfaction. The input that you have mentioned above will be conveyed to the relevant department for future improvements. Thank you for staying at Favehotel Prabumulih and I look forward to welcoming you back again in the future for a more pleasant experience. Best regards, Asri Imran. Hotel Manager.
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AK
Arief K.
8,5
/10
Reviewed 8 week(s) ago
Cool. Near the mall, outdoor and safe parking. Good service.
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Accommodation's Reply
19 Jun 2025
Dear, Arief to. Warm greetings from Favehotel Prabumulih. We are very pleased to hear that your experience during your stay at our place was very pleasant and the service we provide is in accordance with your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your vacation here and we look forward to welcoming you on your next vacation. Regards, Asri Imran. Hotel Manager.
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y***n
8,2
/10
Reviewed 14 week(s) ago
It's not bad, it's just a shame that the walls are partitions so sounds from outside can be heard and are disturbing.
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Accommodation's Reply
21 Jul 2025
Dear y*n. Warm greetings from Favehotel Prabumulih. Thank you for your comments. I am very sorry that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back for a more enjoyable experience. Best regards, Asri Imran, Hotel Manager.
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F***a
Transit
8,5
/10
Reviewed 14 week(s) ago
The toilet is a bit dirty, please check it again.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear F*a. Warm greetings from Favehotel Prabumulih. Thank you for your comments. I am very sorry that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back for a more enjoyable experience. Best regards, Asri Imran, Hotel Manager.
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M***a
Transit
8,4
/10
Reviewed 16 week(s) ago
Everything is fine, worth it for the price, but the breakfast is not really worth it, not fresh and not comparable to the price charged. If you want to save on the menu, you can probably look for a simple, cheap menu like fried rice/omelet. Without having to reduce the size of the side dishes (tempeh) just to make it look like a lot. Or if you really can't provide breakfast, it's better not to provide a breakfast package at all. Above all, nice for transit here. Thanks.
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Accommodation's Reply
21 Jul 2025
Dear M*a. Warm greetings from Favehotel Prabumulih. I am very grateful for your comments. Of course, I am very sorry and apologize that your experience at our hotel did not meet your expectations. I will share your feedback with our team for future improvements. Thank you for staying with us, and I look forward to welcoming you back again for a more enjoyable experience. Best regards, Asri Imran. Hotel Manager.
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Febby L.
Transit
10,0
/10
Reviewed 16 week(s) ago
Comfortable, breakfast delivered to the room.
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Accommodation's Reply
21 Jul 2025
Dear Febby L. Warm greetings from Favehotel Prabumulih. We are delighted to hear that your stay with us was enjoyable and that our service met your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your stay here, and we look forward to welcoming you back on your next vacation. Best regards, Asri Imran, Hotel Manager.
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HK
Hilda K.
Transit
8,1
/10
Reviewed 17 week(s) ago
Close to the city mall, comfortable enough for a short stay. Give options for dispenser water which is so helpful for families. The room soundproofing needs to be improved.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Hilda, Warm greetings from Favehotel Prabumulih. We are delighted to hear that your stay with us was enjoyable and that our service met your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your vacation here, and we look forward to welcoming you back on your next vacation. Best regards, Asri Imran, Hotel Manager.
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y***e
Business
9,4
/10
Reviewed 21 week(s) ago
Comfortable for business trips
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear y*e. Warm greetings from Favehotel Prabumulih. We are delighted to hear that your stay with us was enjoyable and that our service met your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your vacation here, and we look forward to welcoming you back on your next vacation. Best regards, Asri Imran, Hotel Manager.
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Cs
Candra s.
8,5
/10
Reviewed 26 week(s) ago
Very comfortable. And clean, the service is very satisfying.
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear, Mr. Candra S. Warm greetings from Favehotel Prabumulih. We are very pleased to hear that your experience during your stay at our place was very pleasant and the services we provide are in accordance with your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your vacation here and we look forward to welcoming you on your next vacation. Best regards, Asri Imran. Hotel Manager.
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M***a
Business
8,5
/10
Reviewed 27 week(s) ago
Friendly staff, okay hotel, very good, overall good, suitable for stopping over during business trips
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Accommodation's Reply
30 Jan 2025
Dear, M*a. Warm greetings from Favehotel Prabumulih. We are very pleased to receive your rating of a pleasant stay at our place and the service we provide is in accordance with your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your vacation here and we look forward to welcoming you on your next vacation. Best regards, Asri Imran. Hotel Manager.
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r***h
8,0
/10
Reviewed 44 week(s) ago
Friendly Service, Nice Room, but when you enter the room it smells of sour feet, all sounds come into the room, at 2 am the alarm from the next room goes through the room, you have to bang on it before the alarm stops😄, no breakfast, hopefully there will be improvements
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2 people find it helpful
Accommodation's Reply
05 Oct 2024
Dear … r*h. Warm greetings from Favehotel Prabumulih. I am very grateful for the comments that have been given. Of course I am very sorry and apologize because your experience staying at our hotel has not met your expectations. I will convey the input that you have given to our team for future improvements. Thank you for staying with us, and I hope to welcome you back again another time for a more pleasant experience. Best regards, Asri Imran. Hotel Manager.
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B***a
Staycation
6,0
/10
Reviewed 46 week(s) ago
Actually, this is the best hotel in Prabumulih, fast wifi, friendly staff, location next to city mall. Too bad the quality is not well maintained. First time staying, quite clean, only the room smelled damp. But this time, sorry, the room smells of socks, the towels are rotten, the bathroom walls are also a bit crusty. Please take better care of the quality. thank you
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2 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear … B*a. Warm greetings from Favehotel Prabumulih. I am very grateful for the comments that have been given. Of course I am very sorry and apologize because your experience staying at our hotel has not met your expectations. I will convey the input that you have given to our team for future improvements. Thank you for staying with us, and I hope to welcome you back again another time for a more pleasant experience. Best regards, Asri Imran. Hotel Manager.
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A***o
5,0
/10
Reviewed 46 week(s) ago
The hotel was very dirty, the sheets and bed covers had mold and dirt spots, the room was not soundproof.
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2 people find it helpful
Accommodation's Reply
05 Oct 2024
Dear A*o. Warm greetings from Favehotel Prabumulih. I am very grateful for the comments that have been given. Of course I am very sorry and apologize because your experience staying at our hotel has not met your expectations. I will convey the input that you have given to our team for future improvements. Thank you for staying with us, and I hope to welcome you back again another time for a more pleasant experience. Best regards, Asri Imran. Hotel Manager.
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y
yulianti
5,4
/10
Reviewed 52 week(s) ago
When I entered the room, the condition was neat, when I wanted to sleep, I wore a blanket. Suddenly my feet felt cold, when I looked it turned out there was a plastic bag filled with tissue, cotton buds used by previous guests, in conclusion, the room had only been tidied, not cleaned, the sheets and blankets had not been changed.
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3 people find it helpful
Accommodation's Reply
14 Aug 2024
Dear … Yulianti. Warm greetings from Favehotel Prabumulih. I am very grateful for the comments that have been given. Of course I am very sorry and apologize because your experience staying at our hotel has not met your expectations. The input that you have given will be conveyed to our team for future improvements. Thank you for staying with us, and I hope to welcome you back again another time for a more pleasant experience. Best regards, Asri Imran. Hotel Manager.
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M***d
9,4
/10
Reviewed 53 week(s) ago
Steady steady steady steady steady steady.
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Accommodation's Reply
14 Aug 2024
Dear, M*d. Warm greetings from Favehotel Prabumulih. We are very pleased to receive your rating of a pleasant stay at our place and the service we provide is in accordance with your expectations. Thank you for choosing Favehotel Prabumulih as your resting place during your vacation here and we look forward to welcoming you on your next vacation. Regards, Asri Imran. Hotel Manager.
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Number of reviews per page
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