9,0
Exceptional
From 1.541 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,2

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Traveler Reviews Finest Punta Cana by The Excellence Collection - All Inclusive

Number of reviews per page
20
40
Top reviews
jeannavice
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Ridder
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Roaches in our room terrible experience
Muarem
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was very respectful and the place was very clean excellent service
Jini
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is my third time, and it was disappointing overall compared to the first twice. My family really liked this resort, which changed our negative prejudice on all-inclusive stays. We were just there for 4 days for a short Easter break. I booked two rooms - pool/garden view, but was degraded to a construction view. Then, when we checked in, there was no soaps in the bathroom. I called house keeping to get one. We went out to the pool around 2pm and saw every trash can full of disposable water bottles, which was not collected until we left to get ready for dinner around 5:30. Also for family entertainment/lesson, the tennis guys were great last times but this time were on a break, not a single one working, Fri-Sun, in the middle of Easter break, a major holidays in the US (most of their clients) and many states’ school spring break. As for restaurants, the concierge advised no need for reservation as most of them are all walk-in based, we waited over an hour both Friday and Saturday evenings. Thursday was not bad right at 6pm, but not at Brass. I got car service booking email notification days before my arrival previously, which was undone this time so I digged my old emails to find the car service the hotel used to book my ride. I wonder if the general manger or the managing team is the same as before. I remember everything was amazing and I recommended to so many friends and family. It’s still a good value all-inclusive hotel but should not be 5-stars.
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Juan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Michael, Yeonei, and everyone at the beach was wonderful and very very attentive
Kelley
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, great staff, modern rooms.
Patricia
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it! But not enough Music and activities
Ekrem
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a wonderful stay. Lelena and Guillermo were fantastic! Also, jesus at the front desk took his time listening to my needs and was super helpful. 10/10
Ciro
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is a really clean and new. Lot of decent restaurant options.
Michael
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Customer service was excellent.
Holly M.
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic resort, great staff, exceptional service, restaurant variety and food quality were standouts. Large, comfortable rooms. Clean, modern gym and great spa services. The room snacks could have been a better variety but I wouldn't consider that crutial. Plenty of pool and beach chairs and none of the seat saving BS we have encountered at other resorts. Adults only Excellence lounges, bars and restaurants were exclusive and enjoyable. Bartenders were fun and personable. Will definitely return-- next time for a suite with the private pool.
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Millard
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food was average.
Amir'
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was me and my wife very first time out the country and we decided D.R to be our first!! And we are glad we made the right choice. Hotel was fabulous it was quiet we went with the swim up pool which I feel is an excellent choice for couples. I will say for food, it could have been better I will go out next time in D.R to experience the actual food. We also did 2 excursions which was ATV riding and we went to Saona Island. Finest Hotel was awesome !! Shout out to FRANCISO HE WAS AWESOME FROM THE TIME WE GOT THERE TO END!!! Love D.R
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Damian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very relaxing and enjoyable stay.
melissa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a beautiful property for families. It is very quiet both at day and night- great beach location and very peaceful stay.
Sneha
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amenities are great, but service is lacking to say the least!!! The kids loved the pool and beach, and dining options. The play areas within restaurants arevery convenient but I don't think I would leave my kids alone at the Kids Club which is separate. Staff should be supervising the kids but no one is paying attention. Drinks are left out, which is dangerous for small kids left unsupervised. Same with the pool, no lifeguard for the Kids Club and someone can easily be injured. Service - On a few occasions, there were no towels, and no one even was helpful with getting more. They shrugged their shoulders and walked away. I was expecting mini fridge to be replenished with snacks but it wasn't. They wouldn't allow me to make reservations unless it was for a cooking show, so unless you went at 6pm, you're looking at a 4im wait to be seated. During the day, I would have to stalk or hunt down servers at both the pool and beach to get drink orders and food orders. The whole point of a resort where they advertise these amenities is to actually provide them. We even had the club experience and found that service to be even worse than the non-club amenities. I asked for their upgraded liquor and they would just add a splash and the rest the cheap stuff. The nightly entertainment was nice but not the best I've expected.
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carolina Carranza
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Services was excellent
Hayley
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Such an amazing stay!
Peter
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was magnificent. I'd like to plan a return trip back.
Kory
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay!
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