Overall Ratings & Reviews Alko Hotel Casa Nispero

I will definitely be staying here again! Everything about this place was spectacular I loved the food the people and the aesthetics.

This hotel is beautiful and the staff are so extremely nice! The service was so courteous. We parked a car in their garage and they couldn’t be more gracious. They accommodated our requests during breakfast and were so polite. I had an early flight and had to leave before breakfast service and they made sure to pack me breakfast to take to the airport. The staff are warm and welcoming and would definitely stay here again and recommend this hotel to everyone! The breakfast is also delicious!

The best

Best hot tub ever

The hotel is an amazing secret you would not expect how it is frim the outside,peaceful, quite

It’s very good but could have a better TV

Great place beautiful place, Very clean and extra large renovated rooms. The pool is nice and clean but unusable because it has no privacy at all I think it’s more for decorations, the lady at the front desk is great, she was very friendly and professional. Great food with two restaurants menu options. This is definitely a great beautiful place. A

Service was great, room was great, all around great Place to stay

It’s ok

Guests partying until 2am and staff had no ability to stop it. The room above us had an outdoor jacuzzi and they were playing music and partying. We were in room 204. My partner went to reception at about 12.30 a.m. to complain. The young woman at reception said they had been spoken to, but she would speak to them again. Which suggests somebody else complained. The noise could be heard from reception. At about 1.45 am. I went to complain again. The receptionist said they had already been spoken to three times. I told her to make a fourth time and listened to her telephone the offending room. She told me (using google translate) that he said he would be silent. It was 2.10 am and they were still stomping about overhead. We had two choices checkout in the middle of the night or put up with it. The management did their best to dodge meeting with me that morning. At breakfast I was told the manager would start work at 10.00 am. At 10.30 am. I was told that the manager was not coming today and to put any question I had in an email. We thought we had booked a quality hotel, but our last night was a nightmare. The noise level is what I suspect backpacker hostels accept. We signed room conditions accepting quiet time was between 10.00 pm and 7.00 am. Obviously that rule only applies to some. We are disgusted by the inability of staff to stop the noise. How many warnings do they give before they taken any action.

Very Nice Place

Beautiful property in the heart of San Antonio, one of the oldest neighborhoods in Cali. Amazing restaurants in the area, great view, lots of shops and very central to everything in cali. This hotel is a 10/10.

Excellent hotel, staff very helpful and friendly. Will stay here again next time in Cali

It was an amazing experience, we are definitely coming back!

Really enjoyed my stay. The scene was clean and very scenic, food was amazing and very affordable, staff were great, and google translate was very effective. 😃

The privacy and exclusivity

Many little things are left out of what otherwise be 5 stars for Cali but maybe this is typical here.

Lovely hotel ! Wonderful staff. We felt really warmed and welcomed. Best hotel in Cali, Colombia. Te outdoor dining patio was A

Highly recommend, definitely will stay in the future.

Great boutique/eco friendly hotel. Excellent location, as well as restaurant; amazing breakfast options. Is not for people with disabilities, elevators are for suites only. Is a multi level floor plan; to access standard rooms you need to use stairwells.