The River City Flats

Explore The River City Flats
6,4
Pleasant
From 155 reviews
Cleanliness

6,4

Room Comfort

7,0

Service and Facilites

7,4

Traveler Reviews The River City Flats

Number of reviews per page
20
40
Top reviews
D`Shyric
icon-Leisure
Leisure
6,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I loved area, the location was great! The staff was very attentive. However the apartment itself just needed to be a bit cleaner. I saw a few crawling insects, but from the south it wasn’t a huge bother but it was alerting. And the gas in the stove didn’t work. And the TV inside wasn’t working, as well as the wifi wasn’t working either. And lastly because I came during the cold season, the blankets and bedding provided wasn’t accommodating. They were thin, and the pillow cases were stained. I’m not a perfectionist but improving these issues would definitely boost your place! I believe if someone would have checked a few things prior to renting they’ve would’ve seen these issues.
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Hubert
2,0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

First room one nine 0 six. Very dirty. Chairs had who knows what kind of stains on them. Closet door hanging of the hinges. Because they couldn’t get internet or a/c working we had to change rooms. Next room ten ten. Had to get WiFi working in two days with repeated calls. Come to find out they just paid the bill. Plus this a/c didn’t work either. Fortunately the weather was great! Barely any utensils in the kitchen, several outlets and bed side lamp didn’t work. A few dead roaches in cabinet and behind microwave. None of the window shades were operational and sliding door was about to come out of the track and had no lock. Shower was awful because you either had a scalding hot or freezing cold shower. Watch out kids!! Took several minutes to tweak it to be able to stand underneath it. Black mold on the bath sink. Picture in ad was for riverfront but neither room had one. Regarding having to have a code just get in the building our second night there a woman either drunk or on drugs banged on our door and tried codes to get in at 5 am. Only positive was that when I called the number they were quick and helpful considering the circumstances.
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Ebony
2,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

To start, the unit was not cleaned at all. Dust everywhere, debris on the floors etc. There were no extra towels or a way to get any. The sheets on the bed were ripped AND dirty. The blinds to the balcony were broken so the sun came beaming in every morning. We had an incident where a maintenance man came to our door TWICE and was upset we wouldn’t let him enter the unit. And to top everything off, the unit had roaches. ON THE 15th FLOOR! Absolutely unacceptable. I will never book with this vector travel or expedia ever again.
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paul
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

I was completely dissatisfied and I want a refund: - dirty bathtub upon arrival - roach infestation - front door dead leaves piled up; back door opened into a dark filthy alley with two garbage dumpsters - no advance notice of renovation; hallway ceiling tiles missing and placed on hall way floor - no dining table - no patio furniture - thin, old towels -picture shows river and bridge view; but I got City view - inadequate response to complaint from Vector travel This was not up to Hotels.com standards and they should not be allowed to post in the future.
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Jamal
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The setup of the room was good, but it was half cleaned and I found 3 roaches crawling aroundin the bathroom shower. The building is under renovation so there's going to be some noise which is fine by me . There also is no front desk or anyone to call if you need anything. I personally would NOT be returning here!!
Antanett
10,0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Everything was so nice! A lot better than what I expected for the price! The view off the balcony was off the top of a roof but you can also see the bridge so it was 100% worth it! The entrance doors locked at a certain time so it was very safe! Great area walking distance from everything. Only thing i would have to say is bundle up because i tried to cut the heat on due to them having the air on 60 when we walked in but it wouldn’t come on.
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Verified traveler
4,0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Bad part of town, very old unit, when attempting to shower..you got hot water at the faucet but when you pulled the diverter valve to use the showerhead, you only got cold water! Blinds were broken and unable to really close them..no curtains so no way to keep out the morning sun thus no sleeping in! Would really like some of my money back...including the almost $50 i paid for 2 days of parking! Never again.
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Jumeka
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Could use an update, but apartment was nice and clean. I have stayed here before without any issues. They were doing work in the building and it was very, very loud.
Haley
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

It was beautiful but in the last night we seen a roach … the place is under construction but that’s didn’t bother us . Over all loved the experience .
Tyeas
10,0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Loved our stay! Few issues, but overall our stay was comfortable and loved the place provided dishes because i dod cook fir my husband. The bed was comfortable and we loved it came netflix and cable ready. I think you can get a bigger ironing board, that very tiny board was a bit hard work to iron grown folks clothes. More for ironing kid clothes. However, we were very pleased and satisfied. The building is under renovation but still easy to move around. And the lobby building smelled really fresh and clean. Someone did urinate in the elevator, but we were leaving so we never cared of that. Saw a roach in the bathroom, saw small baby roaches in the kitchen in the sink area. Everything else was clean. Did find a cigarette butt on the balcony. Neither one of us smoke, but we got it up so we wouldn't be blamed or charged. We did take our own trash out to the chute and we rinsed our dishes and wiped down. Only tbing i wasnot satisfied with was our door handle was very loose and noticeable. Did feel too safe leaving our expensive things in the room. But, we did and everything was fine. Regardless of those issues I would definitely recommend this property as a great place to stay when traveling. We loved Memphis, loved the area also. And lastly, park in the parking lot across the street from the building. It was $12, security patrols the lot and you could enter the building quickly from the back door going through the hotel parking lot in the rear. We were definitely pleased!
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Crickett
6,0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

The studio was clean. The apt. building is still going through a lot of rehab. I was not thrilled about that.
Taneka
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

AM Hi , There is a lot you guys can fix, I would like to reach out to Expedia for a refund. The chairs in the studio is nasty and dirty with stains on them. The kitchen chairs are broke and loose and they wobble. The air does not work in here, it’s really hot in here. We tried to use the fan but it is broke and shaking & making a lot of noise. This beds looks nothing like the pictures, this is a cheap steal hard uncomfortable bed. I would never stay here again and I would like my money back. Thank you
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Lisa
icon-Business
Business
2,0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

The pictures were amazing. The listing stated there was a balcony overlooking the river. No River view, missing ceiling tiles, Roaches!!!!! No Parking!!! The bathroom was dirty!!!
Breyanna
icon-Leisure
Leisure
4,0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Bugs soon as I open the door & in the kitchen sink
Ramon
2,0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Place was not cleaned, towels were stained had to ask for clean ones, tub was clogged up and no one came to fix it the whole time I was there. Bed sheets had stains. They ask to take out your own trash?! Never again will I stay at this place.
ramy
icon-Business with Partner
Business with Partner
2,0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

It was dirty and I took some picture and informed the owner of it I let Wednesday 10/4 at 10am I would like to send some pictures to show it I had to buy my own cleaning supplies
Rheagan
icon-with Partner
with Partner
8,0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Nice little getaway
George
8,0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

The front door is in a dirty alley way and the buildings garbage dumpsters are directly next to the door. It smelled terrible when entering and leaving the building. There is NO parking at the building. We had to pay to park in a neighboring lot.
felipe
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

It was a very nice apartment type living. Very roomy and clean !
Kenneth
8,0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

My stay was satisfactory, I was expecting a newer room. It didn’t look like it did in the picture
Number of reviews per page
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