Clean room

Staff was very helpful during both our stays at the hotel. The shuttle was timely and the staff was helpful onsite with amenities, exchanging money, printing guest work documents, and more! The hotel is clean and well maintained. The location was 20 minutes from the city and perfect for us to explore and return in good time. Thank you for your hospitality.

Great experience, helpful staff, spacious room and the bed was wonderful. I will book again when working in Valencia.

Good staff and very clean

I got this room for about 60% of the official price making it about the same price as the nearby IBIS or Travelodge - the original price would NOT JUSTIFY it’s four star rating but if you agree it’s really only a three star hotel, it’s fine. The hotel is right next to a petrol station if you need to top up, had just about enough parking on the front to fit a lot of cars in and is absolutely five minutes into the airport - brilliant. Reception was a bit understaffed and okay after some warming up, the room has two beds next to one another and they are a little bit harsh, the air conditioning is brilliant, the snack bar and restaurant leave a bit to be desired, the food itself being very good but the staff are really not quite at the races (ordered wine to go with my steak and she forgot and then was a little bit surly about it). But if you get it at 60% it’s a fine place to stay.

Very convenient for the airport. The hotel is immaculate and the staff are very friendly. The food is exceptional as we had dinner here. The breakfast is absolutely fantastic, so much choice. I highly recommend this hotel.

It was advertised as a 4 star but didn't feel like it beyond everything being extra clean. We went to see the pool and tiles were chipping off but front stiff just said "ok", like no biggie. The room had the tiniest fridge and no microwave or a single USB outlet to charge anything. Actual outlets (the ones not smashed) were in a very inconvenient spot under or beneath furniture. The shower didn't drain but when brought staff only said, again, "sorry", but didn't offer any solution. We only came to sleep as we had an early flight, but I doubt we will come back after this experience.

Breakfast is very good but it starts rather late, at 7 AM.

It’s a great hotel. Clean and well maintained. The staff are really excellent: cleaners, reception - everyone is polite and friendly. The location is great. Very close to the airport and a 7 minute walk to the nearest metro. Parking at the back of the hotel is free. We spend 4 nights here and would stay again and no we couldn’t hear the airplanes

Everybody was very nice and helpful. Room was clean and the people at the reception were a great guide to find my way around.

Suitable airport hotel

Lovely hotel, good location, very nice staff

Clean room. Helpful staff. Airport shuttle times were a bit restrictive for the times we needed to be at the airport, so had to rent a car an extra day and took taxi from airport after missing last hotel shuttle time by 5 minutes

The staff were very helpful and the room was lovely, but we had noisy neighbors who loved to slam the doors .

Hotel location is in an industrial area and the initial external impression raised some concerns for us, but the hotel is well appointed, maintained, managed and very clean. I would gladly stay again with no worries. Nothing on walking distance, but helpful staff recommended the high-end Primark shopping mall a short taxi ride away and it was fantastic with a number of good restaurants, movie theater, quick bites and great shopping choices. Downside: Please note the free airport shuttle doesn't start until 6AM, so be sure to count on a taxi fare for early AM departures!

Very clean and great staff!!

Pool closed for renovations. Must call upon arrival at the airport to coordinate shuttle. Lovely staff, would go back

Staff pleasant, but hotel was incredibly noisy. Traffic noise, airplanes (which is to be expected so close to airport, I suppose), doors slamming and guests being very noisy in the courtyard late into the night. Bed was a bit hard. Sleep was not easy.

Just stayed one night near airport. Booked this hotel because there was shuttle bus between hotel and airport. But there was none. Maybe because we landed late. But still it was not a good experience.

Food,staff and shuttle were all great. Thank you.