Overall Ratings & Reviews Room Mate Collection Filippo, Rome-Fontana di Trevi

I stayed at this hotel with my cousin and her family, and while the location is great and the staff were friendly, our overall experience was disappointing due to some serious issues in both of our rooms. In my room, the cabinet lights kept turning on and off by themselves throughout the night. It made it really hard to sleep, and despite letting the front desk know, I was never offered a room change. It felt like the issue was brushed off instead of properly addressed. My cousin had an even worse experience — on the third night of her stay, her room was infested with ants, including in the bathroom and even on the bed. They couldn’t sleep the entire night. The front desk told them the hotel was fully booked, so they weren’t able to move until the following afternoon. While the replacement room was bigger, the carpet was dirty, and since it was their last night in Rome, they just stayed rather than deal with another move. What’s frustrating is that when she brought this up to the manager, they claimed it was “ant season” in Rome. However, her local friend said this was likely more about cleanliness than the season. To make things worse, they were also criticized for having too much garbage in the room — but they had a baby with them and called the front desk every time they needed diaper trash collected. Housekeeping always came promptly, so it felt unfair and uncalled for to be blamed for something they were already managing responsibly. We were so disappointed.

Light sensors were broken.

Lovely hotel, modern and chic. Staff is really friendly and helpful. Location is great, very close to attractions like Trevi, Pantheon, Spanish steps etc. Breakfast is okay, small selection, could be improved. But overall loved the experience.

Excellent location, minutes from Trevi fountain & Spanish steps. Rooms are beautiful, clean & new. Beds are very comfortable. Very quiet hotel. Shame the roof top is not opened as a bar as beautiful views.

Great customer service, excellent breakfast, room very comfortable, convenient location.

Fantastic hotel with great staff and in a super location.

I really enjoyed every aspect of this hotel including the friendly hotel staff, great breakfast, very comfortable bed, outstanding air conditioner, excellent lighting, numerous plugs, magnified vanity mirror in bathroom, and the list goes on. I will stay here again if I return to Italy.

Had an excellent stay at the property in all aspects!

The front desk was very helpful in every respect.

Great service and friendly staff. All the staff were helpful and professional. I enjoyed my stay at the hotel.

From the time that we walked through the doors at Room Mate Filippo Rome, we were treated like Royalty. The staff from the Desk Managers to the personnel who took care of our room were very professional, courteous and helpful giving us suggestions where to dine as Romans for the week. The room we were assigned was spacious and very clean along with the bathroom that had amenities on the counter. Our room was furnished with water everyday. The breakfast staff was very cordial and some of the breakfast was something we were not accustomed to........ but in Rome, do as the Romans, so we adapted. If you are from a country that uses the Imperial System, make sure you download a calculator that can change numbers into the Metric System, or you can short cut changing Fahrenheit over to Celsius by doubling the Celsius number and adding 32. The hotel is a two minute walk to the Metro (subway) Barberini Stop, five minute walk to The Spanish Steps, 7-10 walk respectively (opposite direction) to The Trevi Fountain, Pantheon and several different Plazas. We were fortunate and blessed to be there during the services of Pope Francis even though we booked the trip in August 2024 as our anniversary trip, taking it eight months later due to scheduling at work. In closing, anyone who books at Room Mate Filippo will be very satisfied! NOTE: The street names are about 10' up on buildings. We missed our turn by four blocks. The hotel street lines up with the fountain in the Barberini Plaza.

we stayed 3 nights and enjoy every moment. The hotel is conveniently located walking distance from Torino attractions and shops. The staff were super friendly. the room very classy, spacious and neat. The restaurant offers a very good alternative for a delicious dinner.

Small hotel with easy access to everything around eg. shoppings

Hotel maravilhoso. Profissionais altamente qualificados eficientes atenciosos e educados. Cafe da manhã excelente. Localização mais que perfeita

Nós tivemos uma excelente experiência no hotel. Todos os atendentes da recepção, do café,

Beautiful hotel, lovely friendly staff, great breakfast and spotless clean. Walking distance to all attractions

Great location, very attentive staff, excellent service!

Great hotel! Everything is excellent. Will return here on next trip to Rome.

Muy lindo estilo

Amazing customer service. Great great team that took excellent care of us ! Central area. Everything is walking distance from this amazing location and great breakfast !