Central location - walking distance to everything. Helpful staff gave great recommendations for navigating scores of restaurants and things to do.

Hotel room not kept clean, bathroom drain was not working we had to dry manually with towels , several times we complained they said someone will look in to it, never fixed in two weeks time , Restaurant staff was very rude not hygiene rules were followed, , she was coughing while serving over buffet, breakfast was very basic and water melons, pineapple was mainly off despite of what we spoke and complaining they did not bother to taste and replace with fresh ones! It was Really bad experiences our money wasted and l would never recommend that hotel to anyone!!!!

Very comfortable rooms, in reception when Briza arrived it was super nice and friendly. At the restaurant, Ana provided all foods quickly and helpfully. Restaurant dont have a lot food. The rest of the staff, normal, made no difference/Muy comodas las habitaciones, en recepción al llegar Briza fue super agradable y gentil. En el restaurante Ana facilitaba todos los alimentos de forma rapida y servicial. En el restaurante la variedad de alimentos es limitada para ser 4 estrellas. El resto del personal, normal, no hacian diferencia alguna.

Yes

Breakfast & lunch v good, dinner a bit late ..8pm.. for me. Staff were helpful & pleasant. Room was clean, towels changed as requested. Hotel v convenient to city centre, beach etc. Bus & tram stops close to hotel.

The rooms were clean, but they didn't meet the standards described by the hotel on the Expedia website. They provided all the basics, but there were no slippers in the room, and the shower was broken. The staff wasn't very friendly; it seemed they didn't appreciate me pointing out the hotel's shortcomings, which definitely don't make it a 4-star hotel. The breakfast buffet is embarrassing; they don’t provide tongs for guests to pick up bread or other foods, so I had to use the tongs meant for the bacon or just my hands. The cheese and salami were hard, it looked like they’d been cut days ago. The croissant basket had six, and when they ran out, they didn’t restock it. Guests who arrived later for breakfast found almost nothing to eat, even though they charge for breakfast as a buffet. Expedia shouldn’t sell this hotel to its customers as a 4-star property; it doesn’t even qualify as a 1-star hotel.

Very nice good location.

Friendly staff. Incredible room. An awesome luxury feel just a block away from the water.

The Pros: very conveniently located in the heart of Alicante near the water and some of the city's famous attractions. No lack of things to do nearby or restaurants nearby and there's a stop for the bus that goes up the hill to the castle that's nearby, too. The bedding was also clean and the provided 2 pillows each. There is an on site restaurant and the validated parking for the hotel is not on the street, but not too far away if you have rolling luggage. There were black out curtains. Close to the beach and the Casino. The Cons: the toilet was wedged between a normal size vanity and the glass to the shower and even a normal size person would be pressed against the glass to the shower while going to the bathroom. The bathroom itself was a decent size, but two of its walls facing the room were frosted glass. The shower looked tired. The white walls of the room had been scuffed up and even had a sneaker mark on them (and some other unidentified substances here and there). At about 9:30/10 am on Friday morning (and perhaps every morning?) parked trucks lined the street and there was about 30 min-1 hour of truck doors slamming that would be a problem for sleeping at that time. There was no chair to sit in the room (or desk) so sitting in the room required sitting on the bed. There was theoretically a 12 Euro bottle of water provided (for 12 euros), but our room did not have one (just the sign saying that if one wants the water there it would be 12 euros).

Good location. Hotel and breakfast are fairly basic and located in a narrow street. There is an excellent Michelin tapas restaurant close by which we visited twice. Also good situation for the Marina and airpiort bus route (Plaza del Mar). We did not visit a winery during our city break.

An exceptional hotel in a great central location. We thought the hotel's building and internal design was really cool.. Our bedroom was spacious with a comfortable bed and a nice large shower. All the staff we interacted were really friendly & helpful.

Modern hotel in old building. Excellent location near marina and restaurants. Very clean, Staff friendly. Breakfast plentiful and varied

Very friendly staff. The bedroom and all hotel facilities were clean and welcoming. The breakfast was varied and sufficient for me. First time at this hotel but certainly won’t be the last

My husband and I loved our 13 nights stay at SERAWA. The staff was very professional, kind and caring. The breakfast buffet was great. We especially enjoyed their Christmas lunch and New Year's Eve dinner specials. The location of the hotel is ideal.

Very friendly and welcoming.

Modern hotel decor and very central and very helpful staff

The location is super convenient for exploring the city. Lots of nice restaurants nearby.

Clean and tidy, very nice rooms. Great location.

Great location, clean, friendly hotel with super eco credentials

Very much enjoyed our stay. The room was beautiful, clean, spacious, and modern. The location was convenient, walkable to many sites and restaurants.