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Room was very clean, it was an Atrium so no balcony. Very comfortable bed and 3 great pillows. Breakfast was very good with lots of choice. We’ve stayed in this hotel a few times already. Always been excellent, apart from one negative and this is the first time for this hotel. The toilet had a bad drains smell throughout the stay. Had to keep bathroom door closed at all times.

Brilliant hotel loved it!

Staff 9/10 - Ana on reception was lovely, always smiling, some restaurant staff could be more attentive and polite Hotel 10/10 - overall a beautiful place Rooms 9/10 - twin beds annoying for use as a double as they pushed apart too easily! Aircon a bit hit and miss Bathrooms 9/10 small details Best thing LOCATION 10/10!! Right on the beach Rooftop pool and bar 9/10 pool freezing and drinks more expensive than other places we visited

If not for the restaurant, we would return without a second thought. If we were to, given the high standard of the other facilities, we would not even contemplate breakfast given a poor half-board experience. Reception - Excellent Room - excellent, but for fibres around the room, especially with the headboard Reception - Excellent Gym - Excellent Spa area - Very good Bar - Excellent food and ambience Restaurant - Much to be desired. Slow turnover of tables, causing large delays. The hotel specific app indicates a booking system, but was told when arriving at the selected time that it was a throwback from Covid and that we needed to wait. Time given was inaccurate, and though captain had done his best to relay our disappointment, the head waiter dismissed us by speaking to the captain in Spanish (me da igual) which was not appreciated due to the tone, words used or the choice to say in Spanish when addressing customers in English.

Great hotel

What a lovely hotel. Lovely friendly staff, food is great. And it is very clean. Highly recommend

Wonderful staff, hotel beautiful, breakfast really good. Great location, will definitely return

The staff are excellent and the hotel is spotless

Lovely room, lovely staff, lovely breakfast. Party of 4, all would return.

Great beach front location. Very friendly staff and great food

Welcome drink of prosecco was a lovely touch, the only fault is the price of wine you get the tiniest glass.

Lovely room. Lovely hotel. Lovely location. One thing I think that could improve the room would be somewhere to put your wet clothes. Other than that, lovely experience.

Excellent

This was our first visit to Benidorm The location of the hotel was perfect with great Sea Views and just a stones throw from the Old Town Bars, Shops and Restaurants ... The walk into the strip was about 30mins for us but you could have easily taken a Taxi if needed and coming back we needed it too much to drink in the Strip Lol ... I would definitely stay here again ...

Everywhere very clean

Beautiful hotel. Ideally located

Situated right on the beach front. Great hotel, staff friendly and food great.

Clean and specious rooms, friendly and helpful staff, close to the beach. Amazing pool areas.

Amazing property, feels like it’s brand new. Stands out in the area for luxury and modernity.