7,4
Pleasant
From 116 reviews
Provided by travelers on
Cleanliness
7,4
Room Comfort
7,6
Meal
7,0
Location
7,8
Service and Facilites
7,8
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Traveler Reviews Galaxy Hotel Abepura
Number of reviews per page
20
40
Customer reviews
A
Andi
6,3
/10
Reviewed 99 week(s) ago
Only 1 towel, 1 bath soap, empty tissue even though there is a place for it, hopefully it can be repaired.
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ZY
Zandy Y. K.
5,5
/10
Reviewed 102 week(s) ago
Kamar saya diganti tiba-tiba dan kotor, horden kotor sekali, kran cuci tangan rusak, air panas tidak ada, kran mandi rusak parah. Saya udah tegur resepsionis tapi seperti cuek saja begitu. Coba diperbaiki hotelnya.
1 people find it helpful
arif m.
9,1
/10
Reviewed 105 week(s) ago
Minus. - The paint is already peeling off. The pluses: - Cheap, lively. - Comfortable. - Quiet. - Can check in early.
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IR
Indah R.
5,4
/10
Reviewed 117 week(s) ago
Intinya fasilitas tidak sesuai dengan gambar.
1 people find it helpful
NI
NUR I.
8,3
/10
Reviewed 123 week(s) ago
According to the budget anyway, not bad. For all, it's good.
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A
Andi
5,7
/10
Reviewed 123 week(s) ago
Unsatisfactory, starting from towels, air conditioning, WIFI, amenities.
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1 people find it helpful
YM
Yuqo M. F.
5,4
/10
Reviewed 149 week(s) ago
Dirty, the rooms are not tidied up, the sheets are not clean.
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3 people find it helpful
Ade Fakih Kurniawan
6,4
/10
Reviewed 154 week(s) ago
Kurang nyaman dan belum tersedianya wifi.
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Accommodation's Reply
19 Sep 2022
Best regards, Votel Galaxy Abepura - Waena
Previously, we thank you for choosing Votel Galaxy as your place to stay, regarding WIFI that is not yet available / repaired, we apologize for the inconvenience of our service, and we are committed to being an evaluation material for our future improvements.
We hope to see you again on another better opportunity,
We are waiting for your next arrival.
Healthy and happy greetings to you and your family.
Management
Votel Galaxy Abepura by Azana
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A
Andi
4,8
/10
Reviewed 155 week(s) ago
Plavon leaked dripping on the pillows and bed. Just left it alone.
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3 people find it helpful
Accommodation's Reply
19 Sep 2022
Best regards, Votel Galaxy Abepura - Waena
Previously, we thank you for choosing Votel Galaxy as your place to stay, regarding the leaky ceiling, we apologize for the inconvenience of our service, and we are committed to being an evaluation material for our future improvements.
We hope to see you again on another better opportunity,
We are waiting for your next arrival.
Healthy and happy greetings to you and your family.
Management
Votel Galaxy Abepura by Azana
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A
Andi
6,0
/10
Reviewed 160 week(s) ago
Towels are only set up, only 1 pcs. While one room is 2 people. Do you all have to request first? What kind of standard room set up should the hotel understand.
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2 people find it helpful
Accommodation's Reply
19 Jul 2022
Best regards, Votel Galaxy Abepura - Waena
First of all, we thank you for choosing Votel Galaxy as your place to stay, brother.
Regarding towels, we apologize for the inconvenience of our service, and we are committed to being an evaluation material for our future improvements.
We hope to see you again on another better occasion,
We are waiting for your next arrival
Healthy and happy greetings to you and your family.
Management
Votel Galaxy Abepura by Azana
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so
sarah o. s.
4,5
/10
Reviewed 162 week(s) ago
The hotel is dirty, not clean, TV facilities are not broadcast.
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1 people find it helpful
Accommodation's Reply
08 Jul 2022
Hello Kaka Sarah warm greetings from Votel Galaxy Abepura,
Previously, we apologize for your inconvenience while staying at Votel Galaxy Abepura, we have evaluated what has become your complaint, and we have improved the quality of our service.
We hope that you can stay again on another better opportunity.
Happy and healthy greetings always from us to sister Sarah
Management
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ed
ego d. p.
9,4
/10
Reviewed 176 week(s) ago
Overall ok, comfortable for a 2 star hotel.
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1 people find it helpful
RA
Rynaldo A. Y. A. W.
8,5
/10
Reviewed 179 week(s) ago
Very satisfying, friendly service.
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1 people find it helpful
Accommodation's Reply
15 Mar 2022
Thank you Brother Rynaldo, For our guests, we always improve ourselves until now so that the satisfaction of our guests is maintained. I wish you more success brother.
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Yan Rumbiak
9,7
/10
Reviewed 180 week(s) ago
Fun and friendly service.
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2 people find it helpful
Jermias Tewernussa
9,7
/10
Reviewed 180 week(s) ago
Even though it is far from the city, we are satisfied with the satisfying service from the friendly and humble receptionist. It is recommended for travelers who want to find cheap but comfortable lodging. Thanks Votel Galaxy.
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Accommodation's Reply
15 Mar 2022
Thank you brother Jermias, May your days always be filled with happiness.
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LT
Loyasa T.
9,7
/10
Reviewed 180 week(s) ago
Thank you votel galaxy. We get excellent service during our stay. Hopefully Kefepan will continue to experience service improvements 👍.
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1 people find it helpful
Accommodation's Reply
15 Mar 2022
Thank you for the review Brother Angelino, our priority is to improve quality and service and products for the satisfaction of our guests. We wish you success always.
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Annisa Tintanada
9,7
/10
Reviewed 181 week(s) ago
Worth it lah untuk kelas ekonomis, lokasi juga mudah ditemukan. Staff ramah, kamar meski agak usang namun lumayan bersih. Makanan breakfast untuk kelas hotel kecil juga bisa dibilang lengkap. Recommended.
1 people find it helpful
Accommodation's Reply
15 Mar 2022
Thank you for the review, Sister Annisa, we will continue to try to fix all our shortcomings for the satisfaction of our guests.
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A
Andi
6,0
/10
Reviewed 184 week(s) ago
Is this towel still on display?
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4 people find it helpful
A
Andi
6,3
/10
Reviewed 188 week(s) ago
Coarse bed linen. Itching body itching like not replaced.
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4 people find it helpful
Pradana Dwi Nugraha
6,0
/10
Reviewed 195 week(s) ago
No lift, leaky shower, no telephone, no dipper and bucket provided.
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6 people find it helpful
Accommodation's Reply
29 Nov 2021
Thank you Mr. Pradana, sorry for all our shortcomings. Soon we will try to be even better in the future. thank you
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Number of reviews per page
20
40
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