8,8
Very Good
From 20 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

9,0

Location

8,6

Service and Facilites

8,7

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Traveler Reviews Villa Memory - Modern white open kitchen

Number of reviews per page
20
40
Customer reviews
A***a
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Leisure
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6,5
/10
Reviewed 7 week(s) ago
I think it's weird, the check-in time is 15:00 Usually other villas are at 13:00. So when we rented this villa, we thought it was like a regular villa, but it turned out that the check-in time was 15:00. Even then, we were sent the villa's rules after payment. If there were other rules, we wouldn't mind, we followed them, but we were disappointed with the check-in time. But because we had already left, we waited until 12 past 13 when we arrived at the villa..it turned out that we couldn't enter even though the villa was empty, we couldn't enter because that time was surf time..it's funny, that's the time we rented, why was it included as surf time..we brought our children and some of them were tired from the trip and wanted to rest...we were forced to rest lying on the edge of the villa...the staff were also not very friendly, I'm afraid I'll rent here again..
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 30 week(s) ago
There are too many wild cats that take food and green flies 😤
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Accommodation's Reply
02 Dec 2024
Sorry for the inconvenience :) Actually, it is very difficult for us to control stray cats because some guests like to feed them so even if our staff take the cats out of the villa, they will come back again. Once again, we apologize profusely and I hope you can understand this condition. Thank you!
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Hardiansyah S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 41 week(s) ago
Lots of cats, nice place, lots of beds or mattresses. Swimming pool available.
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Nursyifaul J.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 46 week(s) ago
Comfortable, neat, just a narrow alleyway
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Doni R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 71 week(s) ago
Liburan seru bareng keluarga akhirnya bisa terlaksana di sini. Tempatnya agak menanjak dan posisinya bagus untuk melihat pemandangan puncak. Tempatnya bersih, hanya sedikit ada masalah dengan toiletnya tapi bisa langsung diselesaikan dengan cepat oleh petugasnya. Terima kasih.
2 people find it helpful
Inge F.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 80 week(s) ago
The villa is clean and comfortable for families.
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1 people find it helpful
Accommodation's Reply
29 Dec 2023
thank you for your valuable review :) hope to see you again in next trip
Thirdly V.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 84 week(s) ago
A comfortable and safe villa for family gatherings, always satisfied with all the services of the villa 100 collection.
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2 people find it helpful
Accommodation's Reply
27 Nov 2023
thank you for your great comment ! hope to see you again in next time :)
Angel Q.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 87 week(s) ago
So far the villa is pretty clean but the swimming pool is dirty and at night there are frogs swimming around so it's not recommended for swimming, and when you check out you're in a rush, especially if you bring a toddler whose name is as late as guests arrive at 1 o'clock at the latest. It's still normal, it's not even 1 o'clock, it's already being attacked by people who are cleaning, while my family and I are still eating, imagine the service times like that, and if you want to send someone to clean, let me know first, besides, I also know the check time. out at 12 but I brought a toddler, there was no need to rush like that, I even asked some of my friends that they were treated like that, in hotels, villas it's normal to be a little late, what's more if you bring children! No recommended guys, trust me (I asked for the owner's number, the admin said he couldn't get the info).
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Accommodation's Reply
30 Oct 2023
Hello sis, I'm very sorry for the inconvenience. But for our villa check out time is 12 noon because there will be next guests so our staff needs time to clean first. Previously it was also explained via WhatsApp, sis :).
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Suhainah
icon-origin-TRAVELOKA
9,4
/10
Reviewed 89 week(s) ago
This accommodation is as shown in the picture, very clean, comfortable and pleasant, the guards are also very friendly.
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Accommodation's Reply
30 Oct 2023
Thank you very much sis for your review :) We look forward to seeing you again at our villa next time!
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Bayu D. N.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 89 week(s) ago
Tempatnya nyaman, cocok untuk membawa keluarga besar.
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Accommodation's Reply
30 Oct 2023
Thank you very much sis for your review :) We look forward to seeing you again at our villa next time!
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Annisa P. A.
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9,1
/10
Reviewed 109 week(s) ago
Overall our experience here was very satisfying. The building is well maintained, facilities are complete & in good shapes, the host & staff was also kind & helpful. Some inputs from us: - There's no AC & fan which is very understandable & common in Puncak area villas, but somehow the rooms was very hot day & night, perhaps because it's currently summer, would be great if the host can provide fan in the bedrooms.- A lot of flies in the kitchen which is understandable as well, but would be great if the host can provide food cover (tudung saji) to keep the foods clean & hygiene.- Water pump machine from next door villa was very noisy. Very hard to sleep with hearing this noise all night.
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Accommodation's Reply
28 May 2023
Thank you very much for staying at our villa, Your impressions and suggestions are very valuable to build and improve our services. We are very sorry for what you experienced and apologize very much.
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Melita Melita
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8,5
/10
Reviewed 177 week(s) ago
Villa bersih alat-alat lengkap, penjaga ramah pokoknya okelah thanks Villa Memory.
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Accommodation's Reply
24 Feb 2022
Thank you for your great review and amazing photo! Hope to see you again in next trip and stay safe always
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Alfyanun
icon-origin-TRAVELOKA
9,4
/10
Reviewed 251 week(s) ago
Villas are clean, comfortable, and recommended for family events. The clerk is also friendly, and very helpful what is needed. The road to the area is quite small, and far from the main road. So enough supplies if you want to stay overnight.
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7 people find it helpful
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