The hotel did not accept my booking at all via Hotel.com....they said the hotel was full. No communication or notice in advance. I was already at the location when they inform me the hotel was fully booked....I have to resort to other hotel...very bad experience and service
Verified traveler
8,0
/10
Reviewed 359 week(s) ago
Hotels.com verified review
Check-in was a breeze, location is perfect, room is clean but very basic and tv is not working. Expected though for the price of the room.
Joseph
2,0
/10
Reviewed 362 week(s) ago
Expedia Group verified review
Bad customer service,small room,leaking & cracked bathroom sink,noisy road..staff didn’t want us to check in at first,told us to ring Expedia to rebook somewhere else..terrible
PUNG
2,0
/10
Reviewed 332 week(s) ago
Hotels.com verified review
Air cond rosak dan selepas hari kedua tidak kemas bilik