Overall Ratings & Reviews Pondok Garuda Guest House

Have stayed here 4 times and never disappointed, just a suggestion for towels please use big towels. Yesterday I got a small towel that the kids have. Hahahaha, but overall everything is good.

The place is noisy, uncomfortable. The service is lacking.

The receptionist is not very friendly, the room needs to be cleaned before guests check in and the glasses at the breakfast area need to be kept clean.

Nice place, clean. Cold AC.

Perbaiki sistem breakfastnya serta toiletnya di berikan pengharum. Bau bau closet.

Kamarnya bagus cuma kamar mandinya sudah perlu diperbaiki ya.

Clean comfortable sleep well. And eat well.

The hotel is quite clean, unfortunately the toilet is broken (the water can't be flushed).

The place is good, clean, excellent service. With very low prices and good facilities. I think this hotel is equivalent to 1 star. Top. Keep improving, okay?

Pretty good for that price.

We stayed three of us. No soap available in our room. We asked the hotel staff for the reason that it had not been restocked and had to wait for the manager. We asked where the manager was, apparently not at the place. We asked to try to contact via telephone, the staff said the HP manager was not active. After waiting for about 10 minutes, finally the three of us only got one soap.

The location is easy to reach, the building and rooms are clean. The staff is friendly and fun.

Less comfortable. Place to eat away.

The room is big, but I don't get toiletries and sandals, the receptionist gave the wrong room key, the room was still there and someone gave it to me, inside there were still suitcases and clothes for other visitors.

The facilities are good, the management is not. Giving the wrong room, not being able to print the receipt correctly, emphasizing as if it was a booking error because they don't want to be blamed for not knowing who the guests are, even though there are names of people who will sleep in the booked rooms. That's it. Try to find another place to stay guys.

Room according to the picture. this inn standard hotel. sufficient facilities. in the room also provided slippers. the condition of the room is clean, spacious, toilet, spacious but a bit dirty, especially the closet. The shower doesn't work. hot water is there. AC is not cold. Smoking area is there. The breakfast menu is sufficient. Hotel waiters are very friendly.

The hotel is nice and comfortable, always successful.

For the size of the guest house the rooms are quite large, clean and nice. The bathroom is also large, equipped with a shower and hot water. It just so happened that we got a room where the toilet might not have been cleaned, the toilet lid was broken and the sprinklers didn't work, so we had to flush it manually. The important thing is the room price is not expensive with all the available facilities, more services.

We bought extra rooms at that time and confirmed to change rooms on a different day so that they could still be used by our volunteers. The hotel agreed and we sent the data according to the agreement by telephone and answered okay. The day arrived at the location of the room was not available and the receptionist still said our 3bed was only 1 room (even though it was in the booklet of 2 rooms), Because we were tired from the noise again our volunteers went straight to any room where his friend was willing to be occupied. When delivered by the hotel there were 3 bed rooms in the middle of the night none of the volunteers wanted to place anymore and the room was empty for 2 days. And we paid 700 thousand for the room that was not occupied. The hotel blamed us for not informing, May I say if only the hotel had prepared according to the room our order that we sent via wa and coordinated well. We went to hammer not to holiday, we volunteered to hammer to help build 2 libraries in the village of Wisolo and Sigi for earthquake victims' children. It was really tiring to go back to the hotel and had to go back and forth asking for an unprepared room that had been booked in early July. In the future, we hope that the hotel if it has been coordinated from the beginning, whether the telephone or wa learn to reply and further coordination supe. Apart from that the hotel often dies out in minutes for 2 days, the bathrooms are not cleaned every day.

Overall attractive, with the right price with the right quality.