9,6
Exceptional
From 783 reviews
Cleanliness

9,8

Room Comfort

9,4

Service and Facilites

9,4

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Traveler Reviews Ace Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Nathan
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and a cool aesthetic. Rooms were pleasant and clean. Service at all three restaurants was quite slow.
Verified traveler
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel. Excellent location & the staff were very helpful. Great hotel gym & directly connected to the subway. The room was spacious & comfortable.
Mary
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it!
kate w
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved the property overall . . .staff was very helpful and nice and it’s a very hip place. Food was good and prices were fair. I will stay agin!!
Bosco
icon- with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Funky vibrant hotel. All amenities but the best bit? Came with LPs and a record deck to play them in your room! If the LPs are not to your taste you can change them at reception or buy them also! Perfect! Highly recommended.
Lynne
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The Ace Hotel in Kyoto was superb - it was a beautiful property, the bed and pillows were comfortable, the location was convenient for exploring the city and the service was impeccable. We ate in two of the three restaurants and had fantastic meals in each. Great cocktails in the bar too! We will definitely stay here again.
Sharon
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely loved our stay at Ace Hotel Kyoto! It was a great location & very walkable to nishiki market and other shopping areas but still in a quiet neighborhood to come home to after a long day of exploring. My only critique is I wish they had 1 firmer pillow & 1 soft pillow like some of the other hotels we stayed at during our stay in Japan. The pillows were a bit too soft for our liking but was not a deal breaker. Lovely hotel & great staff, we'd definitely stay there again!
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Hanh
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great property and service. Breakfast was amazing
FAICAL
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was amazing
John
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were especially moved by friendliness of staff. Eric at Kosa, and Mamoro at Mr. Maurice's were amazing hosts!
Carla
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gorgeous hotel in a gorgeous location. Loved the shops and restaurants around plus the bar, Stumptown coffee and lobby area. Loved it!
Ashley
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible stay at the Ace Hotel in Kyoto. Everyone was incredibly friendly and helpful and the hotel was within walking distance to literally hundreds of shops and eateries. The room/bathroom were surprisingly large (we were a family of 4) and were all incredibly comfortable during our stay. Lots of closet space and all the amenities you could need. They offer free bicycle use (4 e-bikes and 4 traditional bikes) which was a lot of fun to cycle through the streets of Kyoto and have great restaurants on site as well. We hope to return to Kyoto again and will definitely be staying here again!
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Verified traveler
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel excellent all round but dinner in th Italian restaurant was forgettable. 30 minutes for a cocktail. Food order was muddled. Not great at all. Lots of staff but they seemed very disorganised. Food was great when it finally came.
Juan Francisco
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love this hotel and the vibes it has!
maria
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall the hotel was great the only issue was that our bed sheets were stained with blood when we arrived
Verified traveler
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful hotel perfect location. Horrible beds and 2h waiting for breakfast
Supriya
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service and cool vibe (loved the DJ too). Good location- close to everything. Running path along the river close by.
Karl
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful architecture in a great location. Rooms are generous and well appointed.
steve
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great for jet lagged Americans
Geoffrey
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love this property!
Number of reviews per page
20
40