Helen
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Exceptional hotel. We stayed 3 nights and could not fault the hotel. The property was clean and well maintained and staff were superb. The check in staff could not have made us feel more welcome- they offered a welcome drink on arrival and recommendations for the local area. Every time we walked through the hotel and passed a staff member they would say hello- they were all so attentive and courteous. We did have a small issue with a drain smell in our room which was not the hotels fault, but they allowed us to swap rooms immediately and without a fuss. The staff on the rooftop made the pool experience lovely, Giuseppe could not do enough for us. Lovely touches such as chocolates in the room each evening, and complimentary snacks with drinks at the bar. Would highly recommend this hotel.
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