My overall experience was not good. Staff were friendly and helpful and the breakfast was good. However, basic services expected at a four star resort e.g. bathrobes for the wellness area was not available for most of our stay. We booked a deluxe 3 bedroom apartment and although it had a well equipped kitchen, dishwasher soap was not provided. We had to ask for our toilet paper to be replenished. The floors were also not clean and the carpets on our floor were stained and dirty. I cannot recommend Elements Resort and will certainly not book there again! I expected more for the price we had to pay. It seems like the change in ownership last year had a significant negative impact.

The hotel was excellent from the staff to the facilities. Although located outside of Zell am See it is a short walk (5 mins) to the nearest ski lift and bus stop, which has a regular service.

A

A stunning hotel, modern, well appointed rooms. Very clean and the restaurant dining was superb. The staff are the stand out, so, so helpful. Complimentary overnight parking in secure underground car park. I wouldn’t hesitate to recommend staying here. It’sa must.

Everything was excellent, but the restaurant staff need training in ethics to know how to deal with customers and the style of speech.

Staff was so friendly and helpful

Smart design and very nice view

Friendly staff clean and modern great spa and sauna - breakfast very good and staff helpful but unobtrusive. Nice outdoor pool and room facilities with oven fridge etc. Only thing which could have been good is the tv - no english channels - however we were out taking advantage of the walks and excellent public transport with the summer card.

housekeeping and cleaning was not good . only done once during a week had to empty bins ourselves s

Very helpful staff, great location, nice pool.

Great location for ski accessibility. Walkable to some restaurants, but not really to the town of Zell am See. Quick taxi ride. Overall we loved Elements. The pool and sauna were very nice. Laundry onsite was convenient. Ski lockers were super nice with boot warmers and tons of space for 4 people equipment. We had a family room and it exceeded expectations.

We arrived on Saturday afternoon, and we were greeted by a very nice and helpful receptionist (David), who was super friendly, and gave us advice on what to do. Additionally you get the summer ticket as part of the stay which provides loads of discounts and counts for Public transport as well. The rooms were very clean and well equipped. Balcony with a nice view, a heated swimming pool(albeit not so big) and well taken care of Sauna section. Breakfast was good, with multiple options, but as the place itself is not so big, neither are the eating options. Parking outside was good (did not see the garage), lots of supermarkets and restaurants in the area, well connected (as wellas a small touristy area can be) and worst case is a 45 minute walk to Zell am see center. We enjoyed out stay and would come back for another visit

Beautiful hotel, lovely views. Great place for a summer holiday. Lots to do in the mountains and a very bustling lively little town. Plenty for adults and kids entertainment wise. Rooms very modern, really clean. Lovely pool. Really nice food. Would definitely return.

We stayed at elements for three nights and were upgraded to a terrace apartment when we arrived. A lovely surprise room and facilities was superb especially the spa area and the outdoor pool. Great breakfast as well and fantastic bar man who my partner befriended on the trip. We decided at last minute to extend our stay in Zell am See after falling in love with the place and thought we would try another hotel but it we stayed in the grand and it did not compare to elements. By far the best hotel in Zell am see

Fantastic accommodation. Not in the centre of town but the free train and bus via the Summer card made travel around the area easy.

do not ever come to this hotel!!!!!!!! . the hotel is in an industrial place and we did not like it at all.the beds are the worst ever.the gym had 50 degrees with no AC and no water.we aksed to shorten our stay from 4 nights to 2 but the hotek manager refused and kept us in the hotel feeling like we are in prison.we had a few more people screaming on the front desk and we hope that people who read this will avoid this terrible hotel

Lovely well kept hotel in a good location. Pool is great. Guy on Reception was super helpful!

Modern building and very clean

The best of the five hotels we used for our holiday. The check-in was comprehensive and enthusiastic, which encouraged us to stay longer and investigate although we were only on an overnight stay. The hotel was very comfortable, clean and had good facilities. The breakfast was excellent with plenty of choice, hot food cooked to order and of good quality. Secure parking was available beneath the hotel.

My partner and I loved this hotel. From check in to check out, the staff were extremely friendly. The beds and pillows were very comfortable. The shower had very good pressure. The room had good lighting. The room was a little warm, but it was ok with the door open (except for the huge mosquitos). Very good sized room/bed/bathroom. We were on the ground floor (room 5). The patio area was nice, we sat there and looked at the stars. Free mini bar on first day was unexpected (water/coke), and free water on checkout was unexpected as well (will definitely be recommending this place!) The laundry facilities! Out of 25 hotels we've been to in Europe on our trip, its the first to have self-service laundry, that works (Miele appliances) and is free (2 euro for detergent or BYO). Dryers took twice as long as "express" time said though. The spa facilities were great (saunas/quiet areas/pool). It would have been good if the sauna was heated up by opening time but it's summer, I guess not many people use it. Very relaxing. Would love to come here in winter. The breakfast was nice, omelettes/scrambled eggs were tasty, good selection of pastries, fruit, juices, coffee. The free car parking was very useful too. We received a summer card to use at check in, which gave us free access to a lot of things! The buses, cable cars, Kitzsteinhorn (panoramabahn, saved $$ not doing the 3k-konnection car), panoramic ferry in town, was great! Thank you! I hope to come back!